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Hotel Grand Toya

3.0 star property
Hotel with free parking, a short walk to Toyako Hot Spring

Choose dates to view prices

Photo gallery for Hotel Grand Toya

Lake view
Cafe
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

1 bedroom, in-room safe, desk, blackout drapes

Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Satellite channels
In-room safe
  • Lake view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

1 bedroom, in-room safe, desk, blackout drapes

Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Satellite channels
In-room safe
  • Lake view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

1 bedroom, in-room safe, desk, blackout drapes

Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Satellite channels
In-room safe
  • Lake view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Lake View Japanese Style Room with Shared Bathroom

1 bedroom, in-room safe, desk, blackout drapes

Lake View Japanese Style Room with Shared Bathroom

  • Sleeps 4
  • 4 Twin Futons

View all photos for Lake View 8 Tatami Japanese Style Room With Toilet Non-smoking

Interior

Lake View 8 Tatami Japanese Style Room With Toilet Non-smoking

  • Sleeps 4
  • 4 Twin Futons

Quadruple Room With Shared Bathroom

  • Sleeps 4
  • 4 Twin Futons

8-tatami Mat Japanese-style Room Facing The Lake (equipped With Air Conditioning And Washing Machine Toilet) [Standard] [Japanese Room] [Non-smoking] [Lake View]

  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Map
144 Toyako Onsen, Toyako, Hokkaido, 049-5721

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Toyako Hot Spring - 4 min walk - 0.3 miles
  • Usuzanfunka Memorial Park - 10 min walk - 0.6 miles
  • Lake Toya - 2 min drive - 1.3 miles
  • Showashinzan Ropeway - 7 min drive - 4.2 miles

Getting around

  • Toya Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 89 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬3 min walk
  • ‪Mogmog - ‬5 min walk
  • ‪風の音 - ‬4 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬5 min walk
  • ‪デメキン食堂 - ‬4 min walk

About this property

Hotel Grand Toya

Hotel near Toyako Hot Spring
Hotel Grand Toya provides amenities like an indoor mineral hot spring (onsen) and a coffee shop/cafe. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Japanese breakfast (surcharge), hot springs on site, and RV/bus/truck parking
  • A front-desk safe, luggage storage, and a gift shop
Room features
All guestrooms at Hotel Grand Toya offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Shared bathrooms with toilets with electronic bidets
  • Flat-screen TVs with satellite channels
  • Children's slippers, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe

Things to do

  • Hot springs

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Hair dryer (on request)
  • Shared bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property's rollawayextra bed fee is charged for children ages 2-6

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 1100.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: JPY 1100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Grand Toya
Grand Toya
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
Hotel Grand Toya Hotel
Hotel Grand Toya Toyako
Hotel Grand Toya Hotel Toyako

Frequently asked questions

Is Hotel Grand Toya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Grand Toya?

Self parking is free at this property.

What time is check-in at Hotel Grand Toya?

Check-in start time: 2 PM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Grand Toya?

Check-out is at 10 AM.

Where is Hotel Grand Toya located?

Situated near a boardwalk/promenade, this hotel is within a 10-minute walk of Toyako Onsen and Toyako Hot Spring. Lake Toya is 1.1 mi (1.8 km) away.

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Hotel Grand Toya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 159 reviews
Rating 8 - Good. 62 out of 159 reviews
Rating 6 - Okay. 40 out of 159 reviews
Rating 4 - Poor. 14 out of 159 reviews
Rating 2 - Terrible. 4 out of 159 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical.
Stayed 1 night in Aug 2024

8/10

Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Room for 3 pax
Room for 3 pax
Dinner
Breakfast
Stayed 1 night in Aug 2024

8/10

Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Room for 3 pax
Dinner
Breakfast
Fireworks
Stayed 1 night in Aug 2024

4/10

This hotel needs to be renovated, the onsen is very old and dark. The room is very basic but the view is great. We could see the fireworks from our bedroom window. The staff were very nice. It’s conveniently located near the bus station. I would splurge to stay at a better hotel that has an onsen that is inviting and that has better accommodations. Feels like an hotel from the 80s!
Stayed 3 nights in Oct 2024

8/10

This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath. Right by the lakeside, and we have a room with great view of lake and mountain. Did not eat there as it was an over nighter for us. Good place to experience onsen, Japanese style room, reminding me of ryokans.
Stayed 1 night in Apr 2023

8/10

舊式一泊二食 比起自助餐吸引 但要接受舊的設施裝潢
Stayed 2 nights in Feb 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025

8/10

鄰近洞爺湖溫泉駅、與洞爺湖，窗戶打開就可以看到洞爺湖。這是一家有點歷史的飯店，處處可以看到歲月的痕跡，傳統的塌塌米房與一泊二食的餐廳均有著昭和時代的感覺，甚至服務人員也是上了年紀，有股特別的親切感。溫泉水有滑膩感，泡起來很舒服。
Stayed 1 night in Jan 2025

8/10

寧靜舒服
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

6/10

施設の古さは否めませんが、部屋から洞爺湖が見えて、ロケーションは良いです。 お風呂にはドライヤーが２つしかなくて、混む時間帯は不便です。 値段相応でした。
Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Oct 2024

8/10

雖然是老飯店，但地理位置很棒，前面巴士總站，後面汽艇出發站，在房間就可以看見洞爺湖的煙火，飯店溫泉也不錯，和式的房間我喜歡
Stayed 3 nights in Oct 2024

6/10

まあまあ、良かったです。
Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Aug 2024

6/10

従業員さん全てが感じ良くて安心できました
Stayed 1 night in Aug 2024

8/10

Stayed 2 nights in Aug 2024

8/10

Stayed 1 night in Aug 2024

10/10

温泉が良かった、便利で、良いどころです
Stayed 1 night in Jul 2024

8/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in Jun 2024