Hotel Cocoa

3.0 star property
Suburban hotel in Toyako with free parking

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Photo gallery for Hotel Cocoa

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated
Deluxe Room | Terrace/patio
Reception
Premium bedding, in-room safe, individually decorated
Exterior
Hotel Cocoa, by tranquil Lake Toya, offers a peaceful retreat. Guests can relax with coffee in the lobby after exploring. The hotel provides practical amenities like complimentary train station pick-up and self-parking for those traveling by car.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 17 of 17 rooms

Renewal King Size Bedroom

  • Sleeps 2

Comfort Double Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

New Twin Bed Room

  • Sleeps 2

Renewal Deluxe Twin Room

  • Sleeps 2

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 230 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds and 1 Queen Bed

Superior Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 230 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 1 King Bed

Deluxe Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 230 sq m
  • 5 bedrooms
  • Ocean view
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed

New King Size Bedroom

  • Sleeps 2

Standard Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Lake View Comfort Double Room-Non Smoking

  • Sleeps 2

Deluxe Family Room

  • Sleeps 5

Superior Family Room

  • Sleeps 6

Deluxe Villa

  • Sleeps 11

About the neighborhood

Map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723

What's nearby

  • Lake Toya - 6 min drive - 2.7 miles
  • Usuzanfunka Memorial Park - 10 min drive - 5.0 miles
  • Toyako Hot Spring - 11 min drive - 5.9 miles
  • Toyako Onsen - 14 min drive - 5.5 miles
  • Rusutsu Resort - 33 min drive - 14.7 miles

Getting around

  • Toya Station - 13 min drive
  • New Chitose Intl. Airport (CTS) - 100 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬3 min drive
  • ‪岡田屋 - ‬12 min drive
  • ‪牛助 - ‬11 min drive
  • ‪cafe balher - ‬3 min drive
  • ‪乃の風茶寮 - ‬12 min drive

About this property

Hotel Cocoa

Hotel remodeled in 2023 and located near Lake Toya
Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Free train station pick-up, coffee/tea in the lobby, and a vending machine
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and separate sitting areas, in addition to perks like separate dining areas and bathrobes.
More conveniences in all rooms include:
  • Deep soaking tubs and toilets with electronic bidets
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle from 10:00 AM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

Is Hotel Cocoa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cocoa?

Self parking is free at this property.

What time is check-in at Hotel Cocoa?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cocoa?

Check-out is at 10 AM.

Where is Hotel Cocoa located?

Situated in the mountains, this hotel is 1.4 mi (2.2 km) from Lake Toya and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km).

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Hotel Cocoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 355 reviews
Rating 8 - Good. 122 out of 355 reviews
Rating 6 - Okay. 39 out of 355 reviews
Rating 4 - Poor. 8 out of 355 reviews
Rating 2 - Terrible. 8 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025

8/10 Good

Chean Khoon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Stayed 4 nights in Feb 2025

6/10 Okay

Ow Eu Gene

Was undergoing Renos. Vending machine was not working considering its distance from town centre.
Stayed 1 night in Jun 2025

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Stayed 3 nights in Oct 2023

6/10 Okay

Chayakrit

Liked: Amenities, property conditions & facilities
I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色が素晴らしく、ゆったりと過ごせました。 コーヒーのフリードリンクもよかったです。
Stayed 1 night in Sep 2025

6/10 Okay

???

Liked: Cleanliness
清潔な客室
Stayed 1 night in Sep 2025

8/10 Good

Toru

Liked: Cleanliness, staff & service, amenities
外国人が多く夜中もバタバタして煩かった ホテル正面脇に冷凍弁当と飲料の自販機があるだけなので、スタッフに、近隣の食事処や見どころの紹介くらいはして欲しかった
Stayed 1 night in Sep 2025

8/10 Good

kazuto

Liked: Cleanliness, staff & service, property conditions & facilities
静謐で
Stayed 2 nights in Aug 2025

10/10 Excellent

shoichi

Liked: Cleanliness, staff & service
ゆっくりできて最高です!
Stayed 1 night in Aug 2025

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.
Stayed 5 nights in Jul 2025

8/10 Good

JISEOP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

이용후기

도야호를 바라볼 수 있는 전망은 아주 좋습니다. 인테리어도 깔끔하고 침대시트와 타월도 만족스럽습니다. 2층에 휴계장소가 있어 간단하게 식사하거나 쉴 수 있습니다. 다만 호텔이 산에 위치하고 있어 객실에 벌레가 많아 저녁에는 프론트에서 벌레 스프레이를 빌려 뿌려야 합니다. 그리고 에어컨이 오래되어 냉방에 시간이 필요하고 와아파이가 전혀 안됩니다.
Stayed 1 night in Aug 2025

10/10 Excellent

ISHIDA

Liked: Cleanliness, staff & service, property conditions & facilities
前回宿泊した時は早朝出発の為ゆっくり出来ませんでしたが、今回はゆっくりと景色を見ながらのんびり出来ました。 窓から見える景色は日本にいるとは思えない、 最高の景色でした。
Stayed 1 night in Jul 2025

6/10 Okay

Jun

Liked: Amenities
部屋は綺麗で広くて快適でした。ユニークなバスルームも良い感じ。 ただフロントスタッフのアジア系の若い女性が不慣れな感じでチェックインに時間がかかりました。
Stayed 1 night in Jul 2025

8/10 Good

Kumiko

Disliked: Property conditions & facilities
マッサージチェアが壊れていた。ジャグジーバスは嬉しかった。ベッドも広くて快適。何より窓からの景色がいい。 コインランドリー利用したが、使った人が洗濯物を入れっぱなしで、なかなか利用できなかった。空いているのを何回も確認に行く羽目になりました。タイマーを置いておいて使った人はそれを持ち歩くといい、あるいは時間が来たら早く取り出すよう注意書きがあるといいと思う。それか台数を増やす
Stayed 1 night in Jul 2025

8/10 Good

Kyeongae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋고 저렴한 숙소. 그러나 벌레..

출장으로 왔다가 귀국전에 하루 묵게되었습니다. 렌터카가 있어서 이동은 문제없었고 전망이 너무 멋졌습니다. 내부도 깨끗이 잘 관리된 느낌이고 침구도 깨끗했으며 냄새도 없고 욕실도 엄청 넓어서 가족여행때 또 오고싶은 곳입니다. 다만 숲 속에 위치하고 호수근처라 벌레가 많습니다 ㅠㅠ 밤이되니 여기저기서 기어나오는데 거미, 이름모를 작은 벌레들이 많았어요 ㅠㅠ 아침되니 쏙 들어가 안보이는..혼자라 벌레땜에 좀 무서웠네여
Stayed 1 night in Jul 2025

6/10 Okay

Arina

部屋からの景色が良かったです。
Stayed 1 night in Jun 2025

8/10 Good

S M SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.
Stayed 1 night in Jun 2025

10/10 Excellent

SANGHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도야호가 잘 보이고, 불꽃놀이도 잘 보였어요! 이 가격에 도야호가 이렇게 잘 보이고, 깔끔한 호텔은 못찾을 것 같아요! 다만, 아직 로비가 공사중이라 살짝 번거롭긴 했네요~
Stayed 1 night in May 2025

10/10 Excellent

ISHIDA

Liked: Cleanliness, staff & service, property conditions & facilities
窓から見える景色が最高 施設内も利用しやすく、ゆっくり出来ました。 是非また利用したいです。
Stayed 1 night in May 2025

8/10 Good

TSUNG YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的很舒服
Stayed 1 night in Apr 2025