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Hotel Cocoa

3.0 star property
Travelers find peaceful moments by Lake Toya while enjoying practical comforts like lobby coffee service and convenient transportation connections

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Photo gallery for Hotel Cocoa

Annex, Ocean View, Deluxe Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated - Hotel Cocoa (Toyako)
Annex, Ocean View, Deluxe Family Room, Non Smoking | In-room dining - Hotel Cocoa (Toyako)
Exterior - Hotel Cocoa (Toyako)
Standard Twin Room, Non Smoking, Lake View | Bathroom | Separate tub and shower, deep soaking tub, hair dryer, bathrobes - Hotel Cocoa (Toyako)
Annex, Ocean View, Deluxe Villa, Non Smoking | Terrace/patio - Hotel Cocoa (Toyako)
Hotel Cocoa, by tranquil Lake Toya, offers a peaceful retreat. Guests can relax with coffee in the lobby after exploring. The hotel provides practical amenities like complimentary train station pick-up and self-parking for those traveling by car.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Twin Room

A reception area with a reception desk, a sofa, a small table, and a wall with a sign that reads 'Cocoa Resort.'

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double

A hotel room with a bed, a nightstand, a chair, a small table, and a large window with a view.

Standard Double

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking, Lake View

  • Lake view
  • 49 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(18 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking, Lake View

  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking, Lake View

A hotel room with two beds, a view of the sea, a green headboard, and a small table with a chair.

Standard Twin Room, Non Smoking, Lake View

  • Sleeps 2
  • Free WiFi

View all photos for Annex, Ocean View, Deluxe Family Room, Non Smoking

Annex, Ocean View, Deluxe Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Large Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Annex, Ocean View, Superior Family Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Superior Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Annex, Ocean View, Deluxe Villa, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Villa, Non Smoking

  • Ocean view
  • 230 sq m
  • 5 bedrooms
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Toyako, Hotel Cocoa is in the suburbs and by the ocean. Toyako Onsen and Toyako Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Showa-shinzan. Don't miss out on a visit to Rusutsu Resort. Visit our Toyako travel guide
Map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723

What's nearby

  • Shikotsu-Toya National Park
    Shikotsu-Toya National Park
    1 min walk - 0.0 miles
  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    9 min drive - 3.0 miles
  • Toyako Onsen
    Toyako Onsen
    14 min drive - 7.1 miles
  • Rusutsu Resort
    Rusutsu Resort
    31 min drive - 21.8 miles
  • Toyako Hot Spring
    16 min drive - 7.7 miles

Getting around

  • Toya Station
    17 min drive
  • New Chitose Intl. Airport (CTS)
    100 min drive

Restaurants

  • 江戸打ち そばらぼ
    3 min drive
  • でめきん食堂
    12 min drive
  • 波の音
    12 min drive
  • トヤノワ (Toyanowa)
    11 min drive
  • 岡田屋
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Frequently asked questions

Is Hotel Cocoa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cocoa?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cocoa?

Check-out is at 10 AM.

Where is Hotel Cocoa located?

Situated by the ocean, this hotel is 1.4 mi (2.2 km) from Lake Toya and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showashinzan Ropeway and Showa-shinzan are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cocoa Reviews

8.8

Excellent

8.6

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 195 out of 379 reviews
Rating 8 - Good. 129 out of 379 reviews
Rating 6 - Okay. 39 out of 379 reviews
Rating 4 - Poor. 8 out of 379 reviews
Rating 2 - Terrible. 8 out of 379 reviews

Reviews

Verified

10/10 Excellent

Jeremiah

Liked: Staff & service, property conditions & facilities
Beautiful little place overlooking lake toya. Whata a vuew
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bonlass

Liked: Cleanliness, amenities, property conditions & facilities
It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities
Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
There is a great experience,good view and good location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Won Kwee

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience.

Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Stayed 1 night in Feb 2024
Verified

8/10 Good

S M SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.
Verified

10/10 Excellent

APIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing morning view of the lake

Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Lapatrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good price.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely small hotel with a fantastic view of Lake T

Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay near by Toya

Staff were very nice and always offered support. The room was also great. We could see the lake just outside of the room. Restroom are without curtain, I think that can be improved.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but poor service.

Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Kok Chin

Liked: Cleanliness, staff & service, property conditions & facilities
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Finnegan

Beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kwan Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking, few mins to town centre. Sure will stay again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wai keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2026