Niles Vacations

Everything was excellent

When we got there to check in, I was greeted by an less than enthusiastic individual. I was barely acknowledged. Once I was assigned a room, I proceeded to the room to find that the room had not been cleaned. I went down explained that I would need another room as my room was clearly not ready for a new guest. There was nothing but a new room given. Which was ultimately what I wanted, but there was no apology, barely even an acknowledgement of the situation. We proceeded to the room and it was fine. The next morning we went down for breakfast and the eggs and sausage were barely edible. While I was drinking my coffee, I had a clear view of the front desk where I witnessed a couple trying to get someone to come to the front desk for over 25 minutes. In that time, no one came through at that time. Seems like a very long time for no one to come through to the front desk. Over all the property did what I needed it to do, it gave me a place to stay for the evening, but the service was not the best. To feel like you are burden more than a guest is never a good thing. Seriously doubt I will ever stay here again.

Check in was great, very friendly. The room was ok. The balcony door handle was broken, it didn't lock and the sheer curtain was ripped right down the middle. There was hair in the shower

Restaurant is great but does not serve breakfast