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Chuzenji Kanaya Hotel

3.5 star property
Relax by the garden or soak up serenity at an indoor hot spring. Enjoy your stay amidst nature’s splendor.

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Photo gallery for Chuzenji Kanaya Hotel

Hot springs - Chuzenji Kanaya Hotel (Nikko)
Point of interest - Chuzenji Kanaya Hotel (Nikko)
Point of interest - Chuzenji Kanaya Hotel (Nikko)
Spa - Chuzenji Kanaya Hotel (Nikko)
Point of interest - Chuzenji Kanaya Hotel (Nikko)
Nestled near Ryuzu Waterfall, Chuzenji Kanaya Hotel offers a serene escape with its indoor mineral hot spring (onsen), garden, and coffee shop/cafe. Unwind on the terrace or indulge in a drink at the bar while staying connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Hollywood Triple Room, Non Somking

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Triple Room, Non Somking

8.6 out of 10
Excellent
(4 reviews)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Hollywood Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Minibar, desk, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Nikko, Chuzenji Kanaya Hotel is in the mountains. British Embassy Villa Memorial Park and Italian Embassy Villa Memorial Park are notable landmarks, and if an activity is on the agenda, check out Ryuzu Waterfall. Toshogu Shrine and Futarasan Shrine are two other places to visit that come recommended. Visit our Nikko travel guide
Map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661

What's nearby

  • Nikko National Park
    Nikko National Park
    1 min walk - 0.0 miles
  • Idyllic landscape of lake Chuzenji and mountain Nantai in Nikko national park, Japan
    Lake Chūzenji
    8 min walk - 0.5 miles
  • 華厳の滝　紅葉　虹
    Kegon Falls
    30 min drive - 3.6 miles
  • Ryuzu Waterfall
    13 min drive - 1.3 miles
  • Italian Embassy Villa Memorial Park
    35 min drive - 4.8 miles

Getting around

  • Nikko Station
    32 min drive

Restaurants

  • ザ・ロビーラウンジ
    6 min drive
  • 一休
    21 min drive
  • すいとん つみっこ
    7 min drive
  • The Bar
    6 min drive
  • 観光食堂
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 14 2026 to July 10 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4400 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Chuzenji Kanaya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Chuzenji Kanaya Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Chuzenji Kanaya Hotel?

Check-out is at 11 AM.

Where is Chuzenji Kanaya Hotel located?

Situated in the mountains, this hotel is 1 mi (1.5 km) from Ryuzu Waterfall and within 6 mi (10 km) of British Embassy Villa Memorial Park and Italian Embassy Villa Memorial Park. Toshogu Shrine and Futarasan Shrine are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chuzenji Kanaya Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 162 out of 272 reviews
Rating 8 - Good. 88 out of 272 reviews
Rating 6 - Okay. 18 out of 272 reviews
Rating 4 - Poor. 3 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

Reviews

Verified

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great room and outstanding service. The breakfast was excellent too
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Positives: 1: staff exceptional, friendly and helpful. 2: very, very clean and comfortable; 3. Stunning location. I think all the rooms have lake view (which is across the road). Once the leaves are out it might be more obscured, but stil have a beautiful wilderness-type feel; 4 right on the yumoto onsen Tobu bus line. Easy to get to and from everywhere on that line. Busses run every 1/2 hour or so but the last bus drops off around 7pm, so it’s not a late night; 5. Indoor and outdoor onsen: I was usually in it by myself but it was also early spring off season. The less positives: 1. no bar; 2 no outdoor sitting area (except a couple of benches); 3. While the onsen is nice to have, it’s not nice looking. Would be better to spruce it up with some greenery to hide the ugly fence surrounding; 4. No one informed us of the cafe where lunch can be served. It has a lovely porch and different menu. The dining room gets its own category: 1. The breakfast is mediocre. My least favorite part of the stay. It’s served. Minimal choice. Eggs were strange We actually ordered a boxed breakfast one morning and it was better. 2. Dinner: the food was tasty but very,very expensive for what you get. Small portions. 3. Fine dining. If that’s what you want, that is what you get and pay for. 4. There’s not a lot of choice in town, so no choice but to eat here. I would stay in Nikko and visit lake Chuzenji and do the marshland hike. Not to be missed.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable hotel! A very well-designed room with good lighting. No detail has been overlooked. The dining room is immaculate and the dinner delicious. Very friendly staff. Beautiful views of Lake Chuzenji. Couldn’t have been more pleased with my stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Stephen

Great onsen. Food was expensive. Better to eat in town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.
Verified

8/10 Good

Hang Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Ang

Liked: Cleanliness
Inflexible service. Cannot communicate in English. Very overpriced restaurant.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Michael George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Primrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Katsuyuki

Liked: Staff & service
Ok
Stayed 1 night in Apr 2024
Verified

8/10 Good

tsutomu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物が工事中だったので、窓からの景観がさえぎられていのは、最初から承知でしたが残念。客室も清潔でした。レトロな雰囲気はとてもよかったです。
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

akinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事、お風呂ともに素晴らしい
Stayed 1 night in Jun 2026
Verified

8/10 Good

Taiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂に入浴中、外側から猿がみていたのにビックリ！ 日光の猿だから、いいこともあるような… 温泉は、濃いグリーン。最高でした。 スタッフの話では、湯の花は、パイプが詰まるので、あえて除去している事、また、湯元温泉の湧き出る源泉はグリーンであることを教えてもらいました。 不満な点があるとすれ、室内の冷蔵庫に冷凍室がなく外から買ってきた氷が保存できなかった事ぐらい。 値段もリーズナブルですし、お勧めです。
Stayed 1 night in May 2026
Verified

8/10 Good

武原

Liked: Amenities
朝、ゆっくりお風呂に入りお部屋で珈琲を飲みたかったが珈琲等のサービスが終了していた。 チェックアウトまでやってて欲しかった。
Stayed 1 night in May 2026
Verified

8/10 Good

Sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
硫黄の匂いがほのかに香る白濁温泉が良かった
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も大変おいしかったです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

MASATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が最高に美味しいかったです。 露天風呂も景色が良かったです。 露天風呂に入っている時(木に鳥が来てくれました。)
Stayed 1 night in Apr 2026
Verified

6/10 Okay

KEIKO

Disliked: Staff & service, amenities, property conditions & facilities
お土産売り場のスタッフの対応が雑で、不快を感じた。他のスタッフは丁寧に対応してくれて気持ちよかった。
Stayed 1 night in Apr 2026