Vacations Close To Niederfinow Boat Lift

At check-in, we did not get the type of room that was booked on hotel.com. Booked a strip view room and was told at check-in there weren't any of those rooms and they put us in a room that had a view out the back. Check-in clerk was not able to answer a lot of questions we had but said he had worked there 2 1/2 years. A text was sent to Laurel (who was supposed to take care of room issues and answer questions) that we needed another pillow It was about 11:00 at night. Did not get a text back for about an hour and they said it was on it's way (some of us were asleep by then). Took about 15 or more minutes to get to our room. A person in my group rented a scooter. Less than 2 hours of having it (probably an hour of use), the battery went down to almost red. We took it back and got a different one and everyone was real nice about it and the second one was used all day and was fine. Again, I don't understand how I can book a room with a strip-view months in advance and then get told there isn't one. We were there for the Donny Osmond Show and also went to the MJ show and they both were awesome!

Great neutral spot on the strip, hotel was beautiful with a great view from the room.

We checked into a room with smelly floors.Had to go to front office. They changed to a room with only 1 bed instead of 2. Had to go again to front office. We' ve been told by manager Denise " this is the last time you can change rooms" , like it was our fault the first room was dirty and the second was not what we booked. I booked this property for my burthday and mentioned how happy I was to be there, but no one cared. Front office staff bordering on rude.

Todo perfecto acogedor el lugar muy agradable y tranquilo 👍