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Hotel Du Couvent, A Luxury Collection Hotel, Nice, France

5.0 star property
Luxury hotel with 3 restaurants connected to a rail/subway station in Nice

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Photo gallery for Hotel Du Couvent, A Luxury Collection Hotel, Nice, France

3 restaurants, breakfast, lunch, dinner served; French cuisine
Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillowtop beds, free minibar items
View from property
Property amenity
Grand Room, 1 King Bed, Non Smoking ( La Très Grande Suite) | Living area | Books

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 2 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
Hypo-allergenic bedding
  • 146 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking ( La Très Grande Suite)

Grand Room, 1 King Bed, Non Smoking ( La Très Grande Suite) | Living area | Books

Grand Room, 1 King Bed, Non Smoking ( La Très Grande Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Visitandine balcon)

Room, 1 King Bed, Balcony (Visitandine balcon) | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Room, 1 King Bed, Balcony (Visitandine balcon)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed ( Colettine)

Room, 1 Queen Bed ( Colettine) | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Room, 1 Queen Bed ( Colettine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
Hypo-allergenic bedding
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed ( Clarisse)

Room, 1 Queen Bed ( Clarisse) | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Room, 1 Queen Bed ( Clarisse)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Hypo-allergenic bedding
Renovated in 2024
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1 Rue Honoré Ugo, Nice, 6300

What's nearby

  • Promenade des Anglais - 5 min walk - 0.3 miles
  • Cours Saleya - 5 min walk - 0.3 miles
  • Port of Nice - 8 min walk - 0.5 miles
  • Place Massena - 8 min walk - 0.5 miles
  • Hôtel Negresco - 3 min drive - 1.1 miles

Getting around

  • Cathedral - Vieille Ville Tram Station - 3 min walk
  • Nice-Pont-Michel Station - 8 min drive
  • Cote d'Azur Airport (NCE) - 24 min drive

Restaurants

  • ‪Snug And Cellar - ‬2 min walk
  • ‪Acchiardo Joseph - ‬3 min walk
  • ‪Shapko Bar - ‬2 min walk
  • ‪Angea Bar A Macarons - ‬2 min walk
  • ‪Restaurant du Gesu - ‬2 min walk

About this property

Hotel Du Couvent, A Luxury Collection Hotel, Nice, France

Luxury family-friendly hotel renovated in 2024 and located near Promenade des Anglais
Located close to Museum of Modern and Contemporary Art and Place Massena, Hotel Du Couvent, A Luxury Collection Hotel, Nice, France provides a coffee shop/cafe, a garden, and a library. Indulge in a body scrub, a body treatment, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Local cuisine breakfast (surcharge), hot springs on site, and valet parking (surcharge)
  • Tour/ticket assistance, luggage storage, and a porter/bellhop
  • A banquet hall, concierge services, and meeting rooms
Room features
All 88 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
More amenities include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding and pillowtop mattresses
  • Designer toiletries and hair dryers
  • Wardrobes/closets, childcare services, and coffee/tea makers

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 60 per night)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: EUR 48 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bistrot des Serruriers
  • La Guinguette
  • Restaurant du Couvent

Things to do

  • 3 hot springs
  • Books
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 3 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 99 ºF
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Built in 1604
  • Designated smoking areas (fines apply)
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Renovated entire property - May 2024
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.69 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 48 per person
  • Covered valet parking fee: EUR 60 per night
  • Pet fee: EUR 80 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Du Couvent, A Luxury Collection Hotel, Nice, France Nice
Hotel Du Couvent, A Luxury Collection Hotel, Nice, France Hotel

Frequently asked questions

Does Hotel Du Couvent, A Luxury Collection Hotel, Nice, France have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Du Couvent, A Luxury Collection Hotel, Nice, France pet-friendly?

Yes, Hotel Du Couvent, A Luxury Collection Hotel, Nice, France allows pets (limit 1 total). There's a fee of EUR 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Du Couvent, A Luxury Collection Hotel, Nice, France?

Valet parking is available for EUR 60 per night.

What time is check-in at Hotel Du Couvent, A Luxury Collection Hotel, Nice, France?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Du Couvent, A Luxury Collection Hotel, Nice, France?

Check-out is at noon.

Where is Hotel Du Couvent, A Luxury Collection Hotel, Nice, France located?

This family-friendly Nice hotel is located near the airport, within a 10-minute walk of Promenade des Anglais, Museum of Modern and Contemporary Art, and Place Massena. Port of Nice and Matisse Museum are also within 3 mi (5 km). Cathedral - Vieille Ville Tram Station is only a 3-minute walk and Opera - Vieille Ville Tram Station is 6 minutes.

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Hotel Du Couvent, A Luxury Collection Hotel, Nice, France Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 62 reviews
Rating 8 - Good. 3 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really so wonderful all around
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience from the welcome to the departure. The courtyard, the room, the gardens, the spa, the pool. Everything was wonderful and everyone so helpful. Definitely worth a visit
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful design experience, and a staff that was entirely preoccupied in making you feel good. Truly an exceptional experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with plenty of dining options nearby. It offers a unique experience, showcasing how missionaries lived in the past. The only downside is the need to walk a few hundred meters for a taxi or Uber pickup, but the hotel conveniently provides a golf cart for pickups and drop-offs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Atinuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Du Couvent is an enchanting and tranquil retreat that stands out among the best hotels I've ever experienced. Every detail has been thoughtfully crafted, creating an atmosphere of elegance and comfort. It's the ideal destination for a rejuvenating weekend escape or crafting unforgettable memories.
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable convinient Hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, such a beautiful hotel with excellent service. A fantastic experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christa

Liked: Amenities
Tranquil and beautiful hotel with an amazing courtyard, lovely terraced garden, a heated outdoor pool and also an indoor swimming pool . The bread at breakfast is homemade and utterly delicious as were the jam, honey, pastries and cheese. There was however not much fruit on offer, something we love for breakfast. Coffe and tea are pretty expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Renato

The staff and service, the property location. Absolutely amazing!
Stayed 7 nights in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and peaceful but in the heart of old town
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique and charming hotels I have ever visited. Beautiful and well-designed at every level while paying homage to its history. This is a must-see.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthias

Liked: Cleanliness, property conditions & facilities, room comfort

Top excellence hotel.

A truly exceptional hotel. It differs significantly from other five-star hotels. We only found the service at breakfast not optimal. Otherwise everything was great and an absolute recommendation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic, tasteful, great service and helpful!
Stayed 6 nights in Jun 2024

10/10 Excellent

Petitot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Excellent hotel, offering a different kind of hospitality, beyond what you'd normally find in a luxury accomodation. Everything seems to be thought through and the attention to detail is top notch. Really an impressive experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The most magical hotel! The staff was attentive and so helpful. The property is stunning, beyond what I imagined. Every detail is immaculate. If I could rate my stay higher than 5, I would! A must stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful. Perfect stay. Incredible staff and beautiful amenities. Great experience overall. Definitely a five star hotel. Thank you to everyone for making our stay perfect.
Stayed 4 nights in Jul 2024

6/10 Okay

jim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not luxury. Looks beautiful, showy floral displays, large table lamps, little piles of books everywhere(mostly French). No hotel or surroundings information. We weren’t aware of some of the facilities provided. If you wanted to know anything you had to contact reception. Looks beautiful everywhere but not a good atmosphere about the place. If you want to have a drink in the bar you need to reserve a place. Staff are very friendly and helpful but still reserved. Mini bar not stocked up with water every day. Accessibility to this hotel is very limited. Taxis won’t drop you off there but if you book through reception they will come and pick you up. A longish walk down to the shops and restaurants which feels longer walking back!
Stayed 7 nights in Mar 2025

8/10 Good

Doug

Liked: Cleanliness, property conditions & facilities, room comfort

Nice in Nice

This is an interesting new hotel where I think the "kinks" are being worked out. There are few to no general access areas to sit and relax (lobby, grounds) and the bar and restaurant area is small and access was crowded due to many non guests coming in to access the facility. The location of the hotel is at a premium, and overall the hotel is a very nice place to stay, although I wonder if non guests should be allowed in at all.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, rooms were very clean and had a unique old French feel with modern comforts. The mattress was comfortable. The parking situation is a little chaotic but it’s not that big of a deal. Need to call ahead and valet will meet you.
Stayed 1 night in Jul 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but overpriced

Very nice hotel, great location. Pool is lovely with a great view. Continental breakfast at 48 euro a head is steep and then charged a further 16 for two top ups on coffee left me feeling the service was a little impersonal and commercial. There was a ticketed event on for the public both evenings - dancing - right in the middle of the hotel courtyard, with speakers etc wrapped in black plastic bags during the day. Took away from the ‘oasis’ within the city vibe it’s supposed to provide. Overall it was nice but maybe overpriced.
Stayed 3 nights in Sep 2024

10/10 Excellent

erik jan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully finished, styled and even curated hotel with classy attention to small details without an hint of pretentiousness. Food and cocktails in various restaurants beautifully prepared and presented with loving care for detail down to the cutlery and table presentation and served by friendly and well informed staff. Spa and treatments also at a high level with lovely calming and well thought out aestetics. Roman baths a nice alternative take to standard hotel spas . Movement studio also provides original classes and together with the the open to public spaces such as the bistrot or courtyard bar creates relaxed but classy vibes thoughout the hotel space..especially important for longer stays. I'll be back...if only to sample a different beautifully styled room. Definately earns the price .
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter Østergaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most wonderful sanctuary

We have had four unbelievable days at the new Couvent hotel in Nice. The hotel is a precious gem and the delicate way they have turned an old monastery into an underplayed luxury design hotel is a masterpiece. Right in the middle of the Old Town and just a few blocks from the sea the hotel is perfectly located. But all this is not the reason why I write this recommendation (and I almost never write reviews). The reason why I simply have to tell you about this place is due to the service. After having been in operation for just 10 days the staff was able to make us feel like everything was designed for us to have a great time. No matter if we interacted with the head Consierge or one of the cleaning ladies the services was excellent to a level we have never experience in southern Europe before. What a lovely place - we have found our home in France. ❤️🇫🇷
Stayed 4 nights in Jul 2024

6/10 Okay

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More bad points than good

Interesting place. Firstly the good bits, the spa is amazing, the staff are nice, the restaurant and bar are lovely and it’s quiet and tranquil in comparison to the area, which is busy and very touristy (as expected). Now the not so good - the room faced other rooms and people in showers and in bed! The shower room didn’t really work with just a curtain separating from the bedroom. The drinks offering was crazy! full sized bottles of spirits at quite crazy prices! A Sonos speaker that wouldn’t connect and has to be done via the Sonos app! The room was smelly from the drains (sometimes), the power sockets were all in the wrong place and at ground level, which is crazy for a place that opened 4 weeks ago. The cost for breakfast is ludicrous! The main pool is small but in a lovely position above the hotel… but you must be fit and without any physical disabilities to get there.. the way up is also not very nice. It’s way too expensive for what you get and please don’t try to get there in a hire car.. we spent an hour looking for the place and then walked from a car park.. oh the hotel do have a meet and greet area, but no one told us! Also the hotel charges €60 per day when the actual cost is €30 per day!?! A rip off joint if ever I’ve been to one
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY HERE!!! I'm staying here now and can't say enough good things about it. I normally feel excited to be in a new place and want to get going. However, as I entered the courtyard a few days ago, a feeling of serenity overcame me. I realized I could not feel anything except relaxed and at peace while here. Yes, I've been around the city, but have chosen to eat and relax here most of the time because of the ambiance. Specifically, it feels stately with large stone walkways, halls, and furniture. The finishes in the rooms are all new and beautiful while still retaining the feel of the property. Wonderful beds, linens, plush towels and robes and everything else one would expect from a true five-star resort. The staff goes overboard to be accommodating while not being intrusive. Good personalities and senses of humor. Warm and welcoming. Knowledgeable. Other niceties: fresh flowers in the room, nespresso-type coffee machine, high quality furniture, twice-daily room cleaning and refreshing, a roman bath with changing rooms available even upon arrival along with access to the pools before checking-in :) Location is truly incredible with gorgeous views of all of Nice and located in the heart of Vieux Nice. I can't think of one single thing that I would suggest needs improvement. The staff has learned that based on the cost, some patrons think food etc. is included, so they make that known early in the stay. Same with the mini-bar items.
Stayed 4 nights in Sep 2024

4/10 Poor

Komal

Liked: Cleanliness, amenities, property conditions & facilities
Great concept of a hotel and good attempt at 5 stars but fails at customer service. It is located at the top of a hill in old nice where no cars can come. On arrival a buggy was able to transfer me from the street up to the hotel which is about half a mile away. My flight was at 5 am and I called the night before confirming that a buggy would transfer me to the same location to catch my uber. When leaving the hotel, my luggage was brought to the front and I was told goodbye. When asked about the buggy, the night manager states I was told that a buggy was not available. When I told the night manager that the previous staff confirmed they would transfer me, he told me I was wrong. I promptly walked a half a mile alone as a women with 3 luggage's in the early morning streets of. i've, an unsafe venture. As a five star hotel, they cannot manage the safety of guest and I would not recommmend it. I hope in the future they put guests first and there safety. I felt scared for my life alone walking the streets trying to find my uber. Sadly the amount I paid for the hotel does not transfer to the service I was given. The night manager knew how upset I was and did not apologize and no manager has reached out. Additionally, i was woken up almost4 times my first morning asking for house cleaning which i requested each time to come back in the afternoon yet the message was not relayed and finally the manager approached me asking when they can come clean.
Stayed 3 nights in Nov 2024