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Best Western Niantic - New London/Mystic Area

2.5 star property
Travelers can energize for the day with a workout in the 24-hour gym or catch up on business tasks in the convenient business center

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Photo gallery for Best Western Niantic - New London/Mystic Area

A modern lobby with a wooden ceiling, a large sofa, a coffee table, and a seating area with armchairs. - Best Western Niantic - New London/Mystic Area (Niantic)
A reception area with a wooden reception desk, a modern light fixture, and a wall-mounted sign. - Best Western Niantic - New London/Mystic Area (Niantic)
A spacious hotel lobby with a long row of blue chairs, a sofa, a TV mounted on the wall, and a wooden ceiling. - Best Western Niantic - New London/Mystic Area (Niantic)
A modern hotel room with a wooden bed, a desk, and a chair. - Best Western Niantic - New London/Mystic Area (Niantic)
A kitchenette with a refrigerator stocked with beverages, a microwave, and a coffee machine. - Best Western Niantic - New London/Mystic Area (Niantic)
Located in the entertainment district, Best Western Niantic - New London/Mystic Area offers practical comforts for active travelers. Enjoy self-serve breakfast, a 24-hour gym, business center, free in-room WiFi, and on-site laundry for extended stays.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

A modern bedroom with a large bed, bedside lamps, a window with blinds, and a built-in heater.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

A hotel room with two beds, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(34 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

A modern bedroom with a wooden bed, bedside tables, a desk, and a large window.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

A modern bedroom with a wooden bed, white bedding, a nightstand with a lamp, a wall-mounted mirror, and a window with a view of greenery.

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A modern bedroom with a wooden bed, bedside tables, a desk, and a large window.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A modern bedroom with a wooden bed, bedside tables, a desk, and a large window.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

A modern living room with a sofa, two wooden side tables, a coffee table, a TV, and a window with a view of trees.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed,Non-Smoking,Larger Room,Microwave and Refrigerator,Shower Only

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 King,Mobility Accessible,Communication Assistance,Walk in Shower,Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Niantic, Best Western Niantic - New London/Mystic Area is in the entertainment district and near the beach. Ocean Beach Park and Mystic Downtown Marina are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at Mohegan Sun Arena or Waterford Speedbowl. Visit our Niantic travel guide
Map
265 Flanders Road, Niantic, CT, 06357

What's nearby

  • A stone pathway leading to a stone building with a curved roof, surrounded by trees.
    Rocky Neck State Park
    4 min drive - 3.3 miles
  • A modern architectural structure with a glass ceiling and colorful, abstract designs.
    Mohegan Sun Casino
    17 min drive - 15.3 miles
  • A modern glass skyscraper with a clear blue sky and clouds in the background.
    Foxwoods Resort Casino
    30 min drive - 23.5 miles
  • Flanders Plaza Shopping Center
    14 min walk - 0.8 miles
  • Cedar Ridge Golf Course
    2 min drive - 2.0 miles

Getting around

  • New London Union Station
    14 min drive
  • New London, CT (GON-Groton - New London)
    18 min drive

Restaurants

  • McDonald's
    14 min walk
  • Starbucks
    7 min walk
  • Dunkin'
    11 min walk
  • Smokey O'Gradys BBQ & Pub
    11 min walk
  • The Shack
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 20 to September 04
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Best Western Niantic - New London/Mystic Area have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Best Western Niantic - New London/Mystic Area pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Niantic - New London/Mystic Area?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Niantic - New London/Mystic Area?

Check-out is at 11 AM.

Where is Best Western Niantic - New London/Mystic Area located?

Situated in the historical district, this hotel is within 2 mi (3 km) of Flanders Plaza Shopping Center, Pattagansett Lake, and Cedar Ridge Golf Course. White Gate Farm is 1.9 mi (3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Best Western Niantic - New London/Mystic Area Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 380 out of 576 reviews
Rating 8 - Good. 119 out of 576 reviews
Rating 6 - Okay. 49 out of 576 reviews
Rating 4 - Poor. 12 out of 576 reviews
Rating 2 - Terrible. 16 out of 576 reviews

Reviews

Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, comfortable beds and good breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant breakfast and a very good stay overall
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was very clean. My four day stay was pleasant. Zero complaints.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Luz Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of dark interior but rooms were clean, it had refrigerator and microwave. Location was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful, will stay again .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and spotless. Great breakfast excellent staff!
Stayed 1 night in May 2026
Verified review

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the beds were white and clean. Staff was very helpful, we have enjoyed using the side door to enter on the first floor. Air conditioning was excellent!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the last stay in a week-long road trip. This hotel was the best we were at. The room was clean, the breakfast was great, and it was obvious that all facets of the hotel have been updated recently. All in all, this is a great hotel that I would definitely stay at again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bao Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious. Breakfast is nutritious. Staffs are very friendly. The weather was humid at Niantic at the time when we stayed. The floor was wet. I'm sure it's related the humid weather or environment. Overall, we liked where we stayed.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

hazvineyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well maintained hotel. Newly renovated. Eady access to stores restaurants and highway. Beach is a couple of minutes drive.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. Location. Pool. Comfort. Staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating and hotel was clean. Room floor could’ve have been cleaned better but overall decent stay. Would stay here again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Room was clean and staff provided excellent customer service. Quick check in and check out. The continental breakfast provided by the hotel was good but could be great if more options available. Overall stay was A+
Stayed 1 night in May 2026
Verified review

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is fine for a quick visit. The breakfast isn't useful for us, we prefer healthier options. Unfortunately, the room had a very bad smell for all 3 nights I were there. (strong musty or someone cooked something that gave off a terrible odor for days). The room was clean, housekeepers great. The hotel was completely booked so changing wasn't an option.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean room, friendly staff, breakfast was adequate
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the staff was very nice. The location was great and the hotel was updated and nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay, large room, easy to work from, breakfast was typical hotel fare. Roadwork was going on at the time so getting in and out of the entry road was a little tricky. Roadwork was audible after 8 am but not the hotel's fault. Located conveniently close to Stop and Shop food store. Very Clean and well maintained.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Weiqun

Liked: Cleanliness, amenities, property conditions & facilities
it was a short conversation when I checked in. The front desk asked for my ID copy and credit card, did not mention other things like breakfast arrangement, nearby restaurant info if we are interested. The breakfast is very basic, even did not have hot oatmeal. Its location is good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and figured out any issue we had right away breakfast was simple and yummy
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Damaris

Liked: Cleanliness, property conditions & facilities
Very nice and clean. Quit as well. We enjoyed our stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from arrival to departure. Large, clean rooms with all the amenities for the weekend plans. Close to variety of eateries and retailers.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out, comfortable bed, clean
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. The room was clean. The staff was friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, included breakfast, decent gym all at a reasonable price
Stayed 2 nights in Dec 2025