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The Inn at Lock Seven

Property class: 2.5

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Photo gallery for The Inn at Lock Seven

A sign for 'The Inn at Lock Seven' with a garden featuring various plants and flowers. - The Inn at Lock Seven (Thorold)
A building with a sign reading "The Inn at Lock Severn." - The Inn at Lock Seven (Thorold)
A large cargo ship docked at a port with a grassy area and a bench in the foreground. - The Inn at Lock Seven (Thorold)
A hotel room with a bed, a wooden dresser, a television mounted on the wall, a mirror, and a window with curtains. - The Inn at Lock Seven (Thorold)
A kitchen with wooden cabinets, a countertop with various items, a 'Welcome' sign, and a Canadian flag. - The Inn at Lock Seven (Thorold)
Located close to Lock 7 Viewing Center and Welland Canal Lock 7, The Inn at Lock Seven provides a garden and a library. Adventurous travelers may like the cycling at this hotel. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Classic Room, 2 Double Beds, Canal View

A hotel room with two beds, a nightstand, a lamp, a chair, a table, and a window with a view of greenery.

Classic Room, 2 Double Beds, Canal View

9.0 out of 10
Wonderful
(78 reviews)
  • Canal view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Thorold, The Inn at Lock Seven is in the city center and on the waterfront. Travelers eager for a bit of culture can stop by St. Catharine's Museum, while those wishing to experience the area's natural beauty can explore Bridal Veil Falls and Horseshoe Falls. Lock 7 Viewing Center and Welland Canal Lock 7 are two other places to visit that come recommended. Discover the area's water adventures with boat tours and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Thorold travel guide
Map
24 Chapel Street South, Thorold, ON, L2V2C6

What's nearby

  • A large waterfall, a river, and surrounding greenery.
    Horseshoe Falls
    20 min drive - 11.8 miles
  • Welland Canal
    2 min walk - 0.1 miles
  • Welland Canal Lock 7
    3 min walk - 0.2 miles
  • Lock 7 Viewing Center
    3 min walk - 0.2 miles
  • Beaverdams Park
    6 min walk - 0.4 miles

Getting around

  • St. Catharines Station
    13 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    81 min drive

Restaurants

  • Tim Hortons
    5 min drive
  • McDonald's
    5 min drive
  • Dohboy’s Diner
    5 min drive
  • Tim Hortons
    9 min walk
  • Pizza Pizza
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Bicycle rentals
  • Library
  • Wine tours

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 1965
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 4 and March 13.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 82141-5239-RT0001

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is The Inn at Lock Seven pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Inn at Lock Seven?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Inn at Lock Seven?

Check-out is at 11 AM.

Where is The Inn at Lock Seven located?

Located in the heart of Thorold, this hotel is within a 5-minute walk of Lock 7 Viewing Center and Welland Canal Lock 7. St. Catharine's Museum and Bridal Veil Falls are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Inn at Lock Seven Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 297 out of 587 reviews
Rating 8 - Good. 196 out of 587 reviews
Rating 6 - Okay. 63 out of 587 reviews
Rating 4 - Poor. 25 out of 587 reviews
Rating 2 - Terrible. 6 out of 587 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Basic accommodation but good value, loved the location next to the lock.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This property is all about the balcony overlooking Lock 7 on the Welland canal. The rooms are dated but clean although the furniture on the balcony was worn. A great unique location for a one night stay! We enjoyed watching the ships!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great you can watch the boats go through the locks from your balcony. Very clean and staff is friendly.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The view of the ships is great! Motel staff are friendly and helpful. Motel is clean but dated. No breakfast.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, front desk gentlemen was very helpful. Balcony is a great addition to the room, you can see the ships passing the lock right from your balcony. Amazing view.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Location was excellent. We had balcony facing the locks and loved watching the big ships go through the locks
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic but very clean with comfortable beds. There was a small fridge which was nice. The air conditioner was a bit noisy. The view from the small balcony out over Lock Seven was terrific, and the highlight of the stay. The desk staff were very nice and helpful and provided us with a good breakfast recommendation and coupon.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a little dated but very clean and well maintained
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really, really enjoyed our quick trip here immensely. The location is fabulous, the rooms are very large, and it had everything we needed. It’s tucked into such a cute little neighborhood as well and not far from NOTL. We definitely want to return!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so clean. Walkable to great food. Lovely neighborhood. Absolutely love the Lock! Fascinating!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The location is the major appeal of the property. Seeing the ships go by was SO COOL. The property is clean. The rooms are basic and not updated, but meet the standards for a clean and comfortable stay. I just wish there was a microwave.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room with table and chairs inside, mini fridge and coffee maker. Balcony with 2 chairs and a table overlooking the canal.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching ships from the balcony. Close proximity to a park
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly and helpful staff. Has an outside balcony with a great view of ships going though the canal
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Our stay was great .. very clean and nice hotel. Was awesome to see the ships going by ! Very close to downtown all shops and restaurants with in walking distance.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to take in the fabulous view on the Welland Canal. Watching the ships passing between Erie and Ontario is most relaxing!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The place is old and dated. Outside and hallways shabby. Room was very clean and large. Beds were comfortable. Balcony directly in front of lock 7. That was interesting.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners and staff are so friendly and helpful. The rooms are spotlessly clean and it felt like a brand new mattress. It is a dated property with cinderblock walls, an old bathroom, and windows that didn’t work well. But I would still stay here again when I’m in the area because it’s so neat to be able to watch the ships on the canal from your balcony or even your bed!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned on attending two shows at the Shaw Festival plus a day of hiking on the Bruce Trail. The location was perfect for both activities- a 25 minute drive to Niagara on the Lake and 15 minutes to the trail head. Also , the inn is four blocks from the old downtown. Check out the Early Bird for breakfast and Donnelly’s for dinner. The Inn’s rooms are basic, but big, bright and super clean with fresh paint and new carpeting. The view of the canal from our balcony was great. We spent quite awhile watching the ships traverse the canal.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Absolutely enjoyed our stay! The view of the locks was incredible, and watching ships pass through was such a unique experience - could view right from your own balcony. The inn is older but clean, comfortable, and fairly priced. Friendly staff made check-in easy and welcoming.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff isvery helpful.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for our visit to the Locks.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room offers a great view of lock seven
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect
Stayed 1 night in Oct 2025