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The Inn at Lock Seven

2.5 star property
Beautiful gardens and scenic canal-side bike rides create a peaceful retreat near Lock 7, with a charming gift shop for discovering local treasures

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Photo gallery for The Inn at Lock Seven

Front of property - evening/night - The Inn at Lock Seven (Thorold)
Exterior - The Inn at Lock Seven (Thorold)
Property grounds - The Inn at Lock Seven (Thorold)
Classic Room, 2 Double Beds, Canal View | Hypo-allergenic bedding, individually decorated, individually furnished - The Inn at Lock Seven (Thorold)
Reception - The Inn at Lock Seven (Thorold)
The Inn at Lock Seven, near the Lock 7 Viewing Complex, offers a peaceful garden, cozy library, on-site bike rentals to explore the Welland Canal, complimentary in-room WiFi, and a unique gift shop. Visitors praise the helpful, attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Classic Room, 2 Double Beds, Canal View

Classic Room, 2 Double Beds, Canal View | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Double Beds, Canal View

8.8 out of 10
Excellent
(63 reviews)
  • Canal view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Thorold, The Inn at Lock Seven is in the city center and on the waterfront. Travelers eager for a bit of culture can stop by St. Catharine's Museum, while those wishing to experience the area's natural beauty can explore Bridal Veil Falls and Horseshoe Falls. Lock 7 Viewing Center and Welland Canal Lock 7 are two other places to visit that come recommended. Discover the area's water adventures with boat tours and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Thorold travel guide
Map
24 Chapel Street South, Thorold, ON, L2V2C6

What's nearby

  • The Skylon Tower with fallsview hotels and resorts, Niagara Falls
    Fallsview Casino
    17 min drive - 9.8 miles
  • Horseshoe Falls
    Horseshoe Falls
    20 min drive - 11.8 miles
  • Welland Canal Lock 7
    3 min walk - 0.2 miles
  • Lock 7 Viewing Center
    3 min walk - 0.2 miles
  • Niagara Wine Tour Guides
    6 min walk - 0.4 miles

Getting around

  • St. Catharines Station
    13 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    81 min drive

Restaurants

  • The Overtime Pub
    3 min drive
  • Tim Hortons
    9 min walk
  • Bro's Pizza And Wings
    5 min drive
  • Early Bird Restaurant
    17 min walk
  • Burger King
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Bicycle rentals
  • Library
  • Wine tours

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 1965
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 4 and March 13.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 82141-5239-RT0001

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is The Inn at Lock Seven pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Inn at Lock Seven?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Inn at Lock Seven?

Check-out is at 11 AM.

Where is The Inn at Lock Seven located?

Located in the heart of Thorold, this hotel is within a 5-minute walk of Lock 7 Viewing Center and Welland Canal Lock 7. St. Catharine's Museum and Bridal Veil Falls are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Inn at Lock Seven Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 256 out of 516 reviews
Rating 8 - Good. 173 out of 516 reviews
Rating 6 - Okay. 58 out of 516 reviews
Rating 4 - Poor. 24 out of 516 reviews
Rating 2 - Terrible. 5 out of 516 reviews

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly and helpful staff. Has an outside balcony with a great view of ships going though the canal
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned on attending two shows at the Shaw Festival plus a day of hiking on the Bruce Trail. The location was perfect for both activities- a 25 minute drive to Niagara on the Lake and 15 minutes to the trail head. Also , the inn is four blocks from the old downtown. Check out the Early Bird for breakfast and Donnelly’s for dinner. The Inn’s rooms are basic, but big, bright and super clean with fresh paint and new carpeting. The view of the canal from our balcony was great. We spent quite awhile watching the ships traverse the canal.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Absolutely enjoyed our stay! The view of the locks was incredible, and watching ships pass through was such a unique experience - could view right from your own balcony. The inn is older but clean, comfortable, and fairly priced. Friendly staff made check-in easy and welcoming.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff isvery helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room offers a great view of lock seven
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for our visit to the Locks.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was excellent. The balcony was awesome.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Inn at Lock 7 was very enjoyable and relaxing. The room was very clean and housekeeping was done every day. The view of the ships going through Lock 7 of the Welland Canal is amazing! I would definitely stay here again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Penny

Hotel is clean and rooms have a wonderful view of the canal and ships/lakers going through the locks. The hotel is older but very clean and reasonable rate for the area.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Room were spacious and well kept, albeit quite dated. Views of the canal are very nice and location is close to walking paths and the nice strip of downtown Thorold. Staff were nice and helpful, but felt quite expensive for the quality and location.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Roger

Loved the location and the property is well maintained. The wash room facilities need to be updated
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, beds are very comfortable and you get a perfect veiw of lock 7.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine for our one night stay. View of the ships in the locks and walking distance to restaurants, conveniences
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Love having breakfast watching boats go through lock.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sherri

Very clean and wonderful views of ships

Excellent view of the ships on the Welland canal. The hotel is very dated but exceptionally clean and well maintained. The owners are lovely and very accommodating. Whould definitely stay again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Daniel

Liked: Property conditions & facilities
Nice clean place to stay and a great view of the ships passing through. Beautiful area to walk around.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff. Great srrvice. Beautiful location!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Denise

The Inn was very clean and cozy. To see the ships going through the locks wasBFF amazing to see from our balcony. It did not disappoint. I will make sure to stay here again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
The space of the guest room is big enough and is quite clean. I like the view from the balcony of my room which I can see the canal and a nice sky view.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Roger

Liked: Amenities, property conditions & facilities
As close as you can get for a good view of the ships in he lock. Staff are super friendly, a check-in, changed our room to top floor (best for viewing) with a smile.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
The location of the Inn is fantastic. Its right at Lock 7 on the Welland Canal and from your balcony, its constant entertainment of various ships passing through the locks. The room was comfortable and clean. Short walk to restaurants and short drive to other interesting areas
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice so far, visiting family in area. Enjoy watching the boats go by, never disappoints.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Barbara

Front desk was very approachable and friendly Thanks for opening our bottle of wine Would highly recommend to others Awesome to see the boats go through the lock
Stayed 1 night in Jun 2025