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The Giacomo, an Ascend Collection Hotel

3.0 star property
Start your day fireside with a delicious breakfast buffet. A 24-hour gym and welcoming staff ensure an unforgettable stay.

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Photo gallery for The Giacomo, an Ascend Collection Hotel

Lobby - The Giacomo, an Ascend Collection Hotel (Niagara Falls)
Premium bedding, down comforters, pillowtop beds, individually decorated - The Giacomo, an Ascend Collection Hotel (Niagara Falls)
Premium bedding, down comforters, pillowtop beds, individually decorated - The Giacomo, an Ascend Collection Hotel (Niagara Falls)
Premium bedding, down comforters, pillowtop beds, individually decorated - The Giacomo, an Ascend Collection Hotel (Niagara Falls)
Exterior - The Giacomo, an Ascend Collection Hotel (Niagara Falls)
Nestled near Niagara Falls State Park, The Giacomo, Ascend Hotel Collection is a haven of comfort and charm. Enjoy a free breakfast buffet by the lobby fireplace or unwind with coffee/tea in the lobby after working out at the 24-hour gym; guests rave about the helpful staff and location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Niagara Falls, a neighborhood in Niagara Falls, The Giacomo, an Ascend Collection Hotel is in the entertainment district and near the airport. The area's natural beauty can be seen at Niagara Falls State Park and American Falls, while Maid of the Mist and Fallsview Indoor Waterpark are popular area attractions. Niagara Gorge Discovery Center and Aquarium of Niagara are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding. Visit our Niagara Falls travel guide
Map
222 First Street, Niagara Falls, NY, 14303

What's nearby

  • Niagara Falls, New York, USA.; Shutterstock ID 462591991
    Niagara Falls State Park
    2 min walk - 0.1 miles
  • NiagaraFalls_ConferenceCenter_6163995_05
    Conference Center Niagara Falls
    2 min walk - 0.1 miles
  • NiagaraFalls_SenecaNiagaraResort&Casino_6209137_01
    Seneca Niagara Resort & Casino
    5 min walk - 0.3 miles
  • Maid of the Mist
    Maid of the Mist
    7 min walk - 0.4 miles
  • Rainbow Bridge
    Rainbow Bridge
    8 min walk - 0.5 miles

Getting around

  • Niagara Falls Station
    6 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    42 min drive

Restaurants

  • Stir
    11 min walk
  • Blues Burger Bar
    7 min walk
  • TDR @ Seneca Niagara Casino & Hotel
    8 min walk
  • Starbucks
    5 min walk
  • Hard Rock Cafe
    6 min walk

About this property

The Giacomo, an Ascend Collection Hotel

Boutique hotel near Niagara Falls State Park
Near Seneca Niagara Resort & Casino and Maid of the Mist, The Giacomo, an Ascend Collection Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Free in-room WiFi and a 24-hour gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
  • A water dispenser, tour/ticket assistance, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

Frequently asked questions

Is The Giacomo, an Ascend Collection Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Giacomo, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Giacomo, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is The Giacomo, an Ascend Collection Hotel located?

Located in Downtown Niagara Falls, this boutique hotel is within a 5-minute walk of Old Falls Street and Niagara Falls State Park. Seneca Niagara Resort & Casino and Maid of the Mist are also within 10 minutes.

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Reviews

The Giacomo, an Ascend Collection Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

Reviews

Verified

6/10 Okay

Daniel

Liked: Staff & service
Bathroom ceiling flaking and falling down,refrigerator didn’t work
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justin

It was an amazing time! The room was more than what we expected! We will be back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building and clean well decorated rooms. Only complaints were keycards constantly being wiped by being near phone or keys, and no towels in room. Other than that great hotel with great price close to the border.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
The TV was in our room was controlled by a motion sensor mounted high up on the wall & pointed at the bed. The TV turned off by itself while we were watching a program. We complained to the front desk. The clerk related it was on a motion sensor. The goal may be to conserve energy, but the effect is big brother is watching you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, lovely decor
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious Room Quiet Beautiful view 360 of the falls Breakfast Turkey Sausage delicious Manager Lenny perfect Runs the place as if it's his home and your a welcome guest
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful experience. It's a gorgeous hotel. Love the decor and how have embraced the beauty of the building. Our room was lovely. Nice little touches such as a welcome letter. The front desk person was phenomenal and kind. Their daily breakfast which is complimentary was great. We stayed for two days and they had different warm breakfast items and many options. The location is perfect by the Falls and Casino. More hotels need to strive to be like this one.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Ashley

Disliked: Property conditions & facilities
The front desk was very rude in the morning
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
It was as great as I expected. Staff was extremely nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
This place is so great! Staff is so welcoming and accommodating. Front desk staff is beyond impressive and personable. We come to NF every now and then and when we do, we stay at the Giacomo. Complimentary breakfast is great too. Sky view longe is an added bonus with awesome views. Obviously, we’ll be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great! It’s not their fault that the government and officials operating in Niagara Falls, NY are corrupt and horrible people. If anybody involved in the government put the time and funds into the community around the NY side, I’m sure the community could thrive again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Our room was beautiful, the tub was fantastic, the fireplace perfect for cold winter nights and romantic atmosphere. The skylounge was great except no one warns you that last 3 flights of stairs have to be walked. The breakfast was awful though. The food was cold, the coffee was basically water and the waffle mix was so thin that it made a shell of a waffle. .
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to the property to check in where the front desk agent argued that I didn’t have a reservation when I clearly did and she was looking at the wrong day. I then get assigned my room and parking and go upstairs to a room that was a horror show. The room was filthy with a dirty bathroom and bed. The room and entire hallway reeked of marijuana and cigarette smoke when it’s a non smoking property and there were individuals smoke in the stairwell. After trying to clean and make it work I finally decided to go down to the desk and ask to be moved and was told there were no rooms and no person on site that could do a room change and I would have to come back later which I did and was given the same message. I left to go get dinner and return to my assigned parking spot with another car in it so I went to the desk and a new agent proceeds to argue with me that I didn’t have a parking spot so I had to go to my car and get my parking paper to show her and she was informed that I had checked out so she had reassigned the parking spot. She also again was looking at the wrong days. I have photos of the broken heater, broken shower, broken bathroom heat lamp, broken toilet etc. I don’t typically leave reviews like this but this place is very misleading and there is no way their reviews are from actual guests. I want future guests to know where they are staying. This place was a complete nightmare and further more they didn’t even shovel and salt their sidewalk.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Md Shanewaz

Liked: Cleanliness, amenities
Friendly staff and great experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The lounge was cozy and welcoming. We loved the view from the 19th floor. The rooms were lovely and comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
The staff was great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yelizaveta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Niagara Falls hands down
The view from the 24 hour lounge is simply divine! Perfect vantage point to enjoy the falls in the colder season
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deana

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room. ..quiet clean great staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
The staff was amazing when we first got hear they greeted us with open arms and treated us like family. When we told them that we are here to celebrate our anniversary they gave us free bottle of champagne which was so nice. Last we had a wonderful time celebrating our anniversary in our room and up to the skyline looking at the amazing view and taking amazing pictures.The next morning the breakfast was amazing and the morning staff was also very polite and friendly and helpful. It’s sad to leave today Saturday December 13,2025 this beautiful wonderful amazing hotel. We will be back for sure next year in the summer time again and stay here longer this time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic. I arrived at 2 am to a friendly, helpful, smiling young lady who made me feel very welcome. It can be hard to have that positive attitude at the time of the day. I enjoyed the decor and atmosphere of this hotel. The breakfast was wonderful. Lots of choice. A cut above the normal hotel breakfast.
Lounge area.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ning

Liked: Staff & service
The air conditioner in the room is making too much noise when it's working and even with it switching on, the room still feels cold. As a result I couldn't fall asleep at all for the whole night. The pillow also smells like somebody's hair has not been washed for some time.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Finley I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very professional and polite. The room was extremely beautiful. The other guest were very friendly. Over all I’ll be going there plenty more times. Oh and the view out my room window was breath taking…
Stayed 1 night in Nov 2025
Verified

8/10 Good

Oliver

Liked: Staff & service
The Floors In The Room Should Be Clean More
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic boutique hotel with very nice breakfast and sweet treats in the evening. Downside was that the room and surrounding areas reaked of strong perfumey cleaner( "fabuloso or perfumey pinesol") Had to clean the bathroom floors from the sticky residue of the cleaner used.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The staff was top notch, very helpful, kind, and courteous. The breakfast staff was great as well.
King size bed
From window to the entrance.
Stayed 3 nights in Nov 2025