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Get an overview of this hotel4-star Niagara Falls hotel in Downtown Niagara Falls, near Observation Tower

Popular property highlights

Free parking
Pets allowed
Free WiFi
Restaurant
Swimming pool

Location

Located in Downtown Niagara Falls, this spa hotel is within a 15-minute walk of Observation Tower, Niagara Falls State Park, and Aquarium of Niagara. Devil's Hole State Park and Fort Niagara State Park are also within 16 mi (25 km).

Hotel Features

3 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 392 rooms feature comforts like pillowtop beds and pillow menus, while conveniences include refrigerators and microwaves. Free WiFi and room service are standard, as are TVs with cable channels.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Sheraton Niagara Falls provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. Event facilities measuring 4860 square feet (452 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Sheraton Niagara Falls is a smoke-free property.

  • Express check-in 
  • Elevator 
  • Number of bars/lounges - 2 
  • Indoor pool 
  • 24-hour front desk 
  • Conference space 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Express check-out 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Smoke-free property 
  • Conference space size (meters) - 452 
  • Number of meeting rooms - 4 
  • Spa services on site 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 4860 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Vending machine 
  • Spa tub 1 
  • Total number of rooms - 392 
  • 24-hour fitness facilities 
  • Arcade/game room 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Arcade/game room  
  • Refrigerator  
  • Microwave  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • In-room climate control (air conditioning) 
  • Microwave 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Television 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Room service (limited hours) 
  • Pillowtop mattress 
  • Pillow menu 
  • In-room climate control (heating) 
  • Closed captioned TV 
  • Lever door handles 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

TGI Fridays - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Rainforest Cafe - This family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Sweet Treats Shop - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Number of treatment rooms 1 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant 
  • Visual alarms in hallways 
  • Wheelchair accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Wheelchair accessible parking 
  • In-room accessibility 
  • Assistive listening devices available 
  • Braille or raised signage 
  • Wheelchair-accessible registration desk 
  • Wheelchair-accessible spa 
  • Wheelchair-accessible pool 
  • Wheelchair-accessible fitness center 
  • Wheelchair-accessible meeting spaces/business center 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets stay free
  • Dogs only
  • Up to 40 lbs

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Only service animals are allowed
Debit cards not accepted
UnionPay
Pets allowed (no fees)

Fees

You'll be asked to pay the following charges at the property:
  • Resort fee: USD 32.35 per accommodation, per night
The resort fee includes:
  • Internet access
  • In-room coffee
  • Parking
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 19.70 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

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We should mention

Pool access available from 7:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Casino and Spa Credit

Book a stay in any room or rate category and receive USD 80 in resort credits, which is applied as follows at Seneca Niagara Resort & Casino: USD 50 per room in gaming credits and USD 30 spa voucher per room. Promotion also includes choice of USD 25 slot play coin-in or match play for eligible table games.

Full details provided at check-in. Gaming credit includes choice of the following per stay from Seneca Niagara Resort and Casino: USD 15 Free Slot Play with no coin-in required (one-time offer and must be a new member of the player’s advantage program), USD 25 Free Slot Play with USD 25 coin-in, USD 25 Match Play for eligible table games. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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