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Quality Inn

2.5 star property
Hotel in Lockport with free breakfast and a fitness center

Choose dates to view prices

Quality Inn sits in the city center, offering convenient amenities including a breakfast buffet, fitness center, and business facilities. Guests appreciate the complimentary self parking, in-room WiFi, and staff that consistently earns positive reviews from previous visitors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Tempur-Pedic bed
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Tempur-Pedic bed
Blackout drapes/curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.2 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Tempur-Pedic bed
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
551 S Transit St, Lockport, NY, 14094

What's nearby

  • Four Seasons Players - 19 min walk - 1.1 miles
  • Erie Canal Discovery Center - 2 min drive - 1.4 miles
  • Lockport Locks and Erie Canal Tours - 2 min drive - 2.0 miles
  • Allie Brandt Lanes - 3 min drive - 1.4 miles
  • University At Buffalo - North Campus - 17 min drive - 15.3 miles

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Tim Hortons - ‬18 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Burger King - ‬9 min walk

About this property

Quality Inn

Hotel in the city center
At Quality Inn, you can look forward to a free breakfast buffet, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • RV/bus/truck parking, express check-out, and laundry services
  • Free newspapers, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Tempur-Pedic beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Free daily continental breakfast
Spark by Hilton Lockport
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 55 reviews
Spark by Hilton Lockport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at 11:00 AM.

Where is Quality Inn located?

Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Four Seasons Players, Big Bridge, and Kenan Center. Allie Brandt Lanes and Erie Canal Discovery Center are also within 2 mi (3 km).

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Reviews

Quality Inn Reviews

7.0

Good

7.2

Cleanliness

8.2

Location

7.6

Staff & service

6.8

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 647 reviews
Rating 8 - Good. 194 out of 647 reviews
Rating 6 - Okay. 125 out of 647 reviews
Rating 4 - Poor. 83 out of 647 reviews
Rating 2 - Terrible. 79 out of 647 reviews

Reviews

8/10 Good

Onekia

Liked: Cleanliness, amenities, property conditions & facilities
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Stayed 2 nights in Jul 2025

6/10 Okay

Marianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large field behind the hotel to walk . It wasn't lighted.
Stayed 2 nights in Oct 2025

4/10 Poor

Barbara

Disliked: Amenities, property conditions & facilities
I have never been in a hotel that did not have carpeting in the room. I did not bring slippers, so walking on the bare floor was uncomfortable. The bed mattress was super soft and the multiple pillows had no support even when doubled up. Very unpleasant room.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service. I got a disable room and quite close to the lobby and couldn’t really sleep the last night due to some noise. Other than that it was great!
Stayed 3 nights in Sep 2025

6/10 Okay

David

older facility
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good value...will stay again.
Stayed 5 nights in Mar 2023

8/10 Good

Jimena

Liked: Staff & service
Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and we had an excellent stay! My son lives very convenient to this hotel, so will definitely stay in it again in the future!
Stayed 3 nights in May 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and great bang for your buck!
Stayed 1 night in Nov 2022

10/10 Excellent

Hyun Ah

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Enjoyed the stay
Stayed 1 night in Jun 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and very professional.
Stayed 2 nights in Jul 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff was friendly, restaurants are in walking distance ( less than a mile). The hotel itself is somewhat dated but overall a decent place to stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

It was good except for a spot on the ceiling above 1foot wide and a couple of feet long that needed to be patched and painted
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Budget Stay

A great stay for a one day shopping visit. Very friendly and helpful staff, hotel is a bit on the older side but what is there is clean and well maintained. This is reflected in the price but for pace to stay we thought it was great for our purpose.
Stayed 1 night in Jun 2024

8/10 Good

Larry

Liked: Amenities
Bed mattress was bad
Stayed 2 nights in Jul 2025

8/10 Good

Raghu

Liked: Cleanliness, staff & service
Stay is good , there isn’t much breakfast options
Stayed 1 night in Jul 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The young gentleman at the check in desk was extremely helpful and nice
Stayed 1 night in Jul 2023

10/10 Excellent

Selvarajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price with all facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness
Close to olcott for fishing
Stayed 1 night in Aug 2023

10/10 Excellent

Adejumoke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hallways and the rooms smelled like cigarettes and must, stains on the toilets and tubs and bed sheets 10/10 wouldn’t recommend.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Stay for the price

Hospitality was actually great, with a free breakfast with hot waffles was great for the hockey players, but we ended up needing to do hockey laundry as we were there for 4 days, but no laundry facility on site, most of the time hotels provide 1 washer, 1 dryer for those kink of moments, however, the front desk clerk provided us with the closest laundry mat in the area
Stayed 4 nights in Apr 2023

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024

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