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Quality Inn

Property class: 2.5

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Photo gallery for Quality Inn

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a wooden door. - Quality Inn (Lockport)
A room with two ornate sofas with floral upholstery, a wooden floor, a lamp, and a framed mirror on the wall. - Quality Inn (Lockport)
A gym with Nautilus equipment, a clock, and a patterned floor. - Quality Inn (Lockport)
A building with a covered entrance, brick columns, and a landscaped area with shrubs and a small tree. - Quality Inn (Lockport)
A hotel lobby with a wooden reception desk, a kitchen area, and a seating area with a patterned sofa. - Quality Inn (Lockport)
At Quality Inn, you can look forward to a free breakfast buffet, a gym, and a business center. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible

A bathroom with a granite countertop, a sink, a toilet, and towel racks.

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

A hotel room with a large bed, two bedside lamps, a nightstand with a clock, and a framed painting on the wall.

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with a headboard, bedside lamps, and a painting on the wall.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(32 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

1 King Bed, Business Room, Nonsmoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Lockport, Quality Inn is in the city center. Erie Canal Discovery Center and Niagara County Historical Society are cultural highlights, and some of the area's attractions include Allie Brandt Lanes and Shawnee Country Barns Antique Co-Op. Looking to enjoy an event or a game while in town? See what's happening at Alumni Arena or UB Stadium. Visit our Lockport travel guide
Map
551 S Transit St, Lockport, NY, 14094

What's nearby

  • Erie Canal
    18 min walk - 1.0 mile
  • Erie Canal Discovery Center
    2 min drive - 1.4 miles
  • Big Bridge
    2 min drive - 1.4 miles
  • Lockport Caves
    2 min drive - 1.6 miles
  • Kenan Center
    2 min drive - 1.4 miles

Getting around

  • Buffalo-Depew Station
    29 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    27 min drive

Restaurants

  • McDonald's
    2 min drive
  • Tim Hortons
    2 min drive
  • Wendy's
    7 min walk
  • Tim Hortons
    17 min walk
  • Taco Bell
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at 11:00 AM.

Where is Quality Inn located?

Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Erie Canal, Big Bridge, and Kenan Center. Allie Brandt Lanes and Erie Canal Discovery Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Reviews

7.0

Good

7.2

Cleanliness

8.2

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 170 out of 674 reviews
Rating 8 - Good. 203 out of 674 reviews
Rating 6 - Okay. 127 out of 674 reviews
Rating 4 - Poor. 86 out of 674 reviews
Rating 2 - Terrible. 88 out of 674 reviews

Reviews

Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and attentive to any needs we had.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Angelique

Liked: Staff & service
Older hotel. Needs updating but clean and nice staff. Breakfast was just waffles and cereal.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. Especially the floors and tub area. No room service at all. Had to ask for towels and no trash pick up. Breakfast buffet was not a buffet. All carbs and sweets. Dead tree in lobby was nice touch. Coffee weak. Beds were comfortable though. Would not recommend.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Onekia

Liked: Cleanliness, amenities, property conditions & facilities
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Shakonwaretsi

Liked: Cleanliness, staff & service, room comfort
The location of the hotel is what matters the most since my family lives nearby. The staff has been friendly each time we stay. I like that we do not get disturbed by cleaning or other guests. It’s not fancy, but the beds are comfortable.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Good location and very clean.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Elliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
Decent room, a little rough around the edges. Staff was friendly. You definitely get what you pay for
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely better then sleeping in my car. And although the bedding was somewhat questionable (but apparently clean), the bed itself was comfortable.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Rosemary

Disliked: Staff & service, amenities
Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Budget Stay

A great stay for a one day shopping visit. Very friendly and helpful staff, hotel is a bit on the older side but what is there is clean and well maintained. This is reflected in the price but for pace to stay we thought it was great for our purpose.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Stacy

Very good!
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Brad

Disliked: Amenities
Front desk staff great. Breakfast limited. Room dirty
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, well equipped and clean, just the dark curtains could be wider to cover the whole window.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Kahadi

Liked: Staff & service
Disliked: Amenities
Not the cleanest environment
Stayed 1 night in May 2025
Verified review

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, amenities
The hotel was clean, and pretty empty which was nice. The fridge in the room was a nice size. Staff was friendly and always present. The bathroom door of our room was a sliding door that would not close all the way which was unfortunate but not the end of the world. Didn’t explore breakfast but the lobby was quite small so I don’t imagine there was much. The area around is nothing fantastic, Lockport doesn’t have too much to do. Close ish proximity to Buffalo and Niagara Falls though.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

DEBORAH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people who work there were very nice. Our room smelled like dust and the door did not close properly. Also, the toilet kept overflowing. This place is in serious need of major upgrades and remodeling. I would not advise sending anyone there until the owners of the hotel invest time and money on remodeling and fixing the issues.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

You Get What You Pay For

I booked cheap- and I guess got what I paid for… Lesson learned We literally had to kick the door open to get into the room. Kept the window open the entire time bc of the mustiness. The fitness room was useless- broken machines and obviously used for storage. The breakfast waffle was yummy
Stayed 2 nights in Jun 2024