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Quality Inn

2.5 star property
Hotel in Lockport with free breakfast and a fitness center

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Photo gallery for Quality Inn

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Interior entrance
Lobby
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Tempur-Pedic bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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Lockport Inn & Suites

About the neighborhood

Map
551 S Transit St, Lockport, NY, 14094

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 1.4 miles
  • Lockport Caves - 2 min drive - 1.6 miles
  • Four Seasons Players - 2 min drive - 0.7 miles
  • Lockport Locks and Erie Canal Tours - 3 min drive - 2.0 miles
  • University At Buffalo - North Campus - 19 min drive - 15.3 miles

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Panera Bread - ‬9 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Quality Inn

Hotel in the city center
At Quality Inn, you can look forward to a free breakfast buffet, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • RV/bus/truck parking, express check-out, and laundry services
  • A front-desk safe, a TV in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Tempur-Pedic beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at 11:00 AM.

Where is Quality Inn located?

Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Four Seasons Players, Big Bridge, and Kenan Center. Allie Brandt Lanes and Erie Canal Discovery Center are also within 2 mi (3 km).

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Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 158 out of 613 reviews
Rating 8 - Good. 187 out of 613 reviews
Rating 6 - Okay. 117 out of 613 reviews
Rating 4 - Poor. 76 out of 613 reviews
Rating 2 - Terrible. 75 out of 613 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

jayabhaskar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pretty basic breakfast option, the air conditioner was pretty old and not efficient, had to be manually operated. There is no lift, just in case if you happen to carry luggage, then you world have to lift it up through stairs. It’s basically a pretty old hotel, but follows hygiene and cleanliness.
Stayed 1 night in May 2025

6/10 Okay

Elicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we pulled in , the property looked abandoned. The stairs leading to the lower parking lot looked unsafe . There was glass in the parking lot . The bathroom was not clean and the toilet kept clogging up . The mattress was comfortable, but every time one of us moved , it would squeak . Benton was cold and we had to wait for it to warm up . Not impressed at all .
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Jimena

Liked: Staff & service
Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Good location and very clean.
Stayed 2 nights in Jun 2024

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, amenities
The hotel was clean, and pretty empty which was nice. The fridge in the room was a nice size. Staff was friendly and always present. The bathroom door of our room was a sliding door that would not close all the way which was unfortunate but not the end of the world. Didn’t explore breakfast but the lobby was quite small so I don’t imagine there was much. The area around is nothing fantastic, Lockport doesn’t have too much to do. Close ish proximity to Buffalo and Niagara Falls though.
Stayed 1 night in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and we had an excellent stay! My son lives very convenient to this hotel, so will definitely stay in it again in the future!
Stayed 3 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hallways and the rooms smelled like cigarettes and must, stains on the toilets and tubs and bed sheets 10/10 wouldn’t recommend.
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good value...will stay again.
Stayed 5 nights in Mar 2023

4/10 Poor

Maureen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website makes it look so much nicer. Rundown.
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness
The room and service fine. No issues there. The breakfast options were few and they were out of some essentials such as orange juice
Stayed 1 night in Nov 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Budget Stay

A great stay for a one day shopping visit. Very friendly and helpful staff, hotel is a bit on the older side but what is there is clean and well maintained. This is reflected in the price but for pace to stay we thought it was great for our purpose.
Stayed 1 night in Jun 2024

6/10 Okay

Karthik

Liked: Staff & service, room comfort
Stay was good. But the hotel is outdated ,high rates for a hotel in a sleepy town
Stayed 1 night in Jun 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good value.

I have stayed here before, good value for the $. Didn’t make breakfast but it looked like it would have been good.
Stayed 1 night in Jul 2023

2/10 Terrible

Tetiana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Hyun Ah

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Enjoyed the stay
Stayed 1 night in Jun 2023

10/10 Excellent

Chiranjib

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and great bang for your buck!
Stayed 1 night in Nov 2022

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024