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Quality Inn

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Featured Image
Tempur-Pedic beds, in-room safe, desk, laptop workspace
Room Amenity
Tempur-Pedic beds, in-room safe, desk, laptop workspace
Microwave

Overview of Quality Inn

Quality Inn

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationBig Bridge2 min drive
  • Popular LocationNiagara County Historical Society2 min drive
  • Popular LocationKenan Center4 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)30 min drive

Choose dates to view prices

About this area

Lockport

Located in Lockport, Quality Inn is in the city center. Big Bridge and Lockport Caves are local landmarks, and some of the area's activities can be experienced at Lockport Country Club and Niagara County Golf Course.
Popular Location

What's nearby

  • Big Bridge - 2 min drive
  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Niagara County Historical Society - 2 min drive
  • Kenan Center - 4 min drive

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive

About this property

Quality Inn

Hotel in Lockport with free breakfast and business center
Along with a business center, this smoke-free hotel has a 24-hour front desk and express check-out. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a TV in a common area, and RV/bus/truck parking are onsite. All 50 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LED TVs with digital channels. Tempur-Pedic beds, coffee makers, and free local calls are among the other amenities available to guests.
Quality Inn offers 50 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 94 out of 356 reviews
5 - Excellent 26%
Rating 4 - Good. 120 out of 356 reviews
4 - Good 34%
Rating 3 - Okay. 78 out of 356 reviews
3 - Okay 22%
Rating 2 - Poor. 35 out of 356 reviews
2 - Poor 10%
Rating 1 - Terrible. 29 out of 356 reviews
1 - Terrible 8%

3.8/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The condition of the room and building was terrible. It smelled disgusting in the hallways. The sheets were stained and filthy so I asked for replacements. The towels were also unclean and 1 of them even had what looked like mucus on it. The shower rod was all but falling off of the wall. This location is in very poor condition with no signs of rehabilitation.
Stayed 2 nights in May 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was nice, but the property was dated and in need of an upgrade. The bedspreads incour room had cigarette burn holes, the sheers were dingy, and the bathroom fixtures were old and stained.
Stayed 1 night in May 2021

1/5 Terrible

Stayed 1 night in May 2021

3/5 Okay

Business traveler
Disliked: Cleanliness, amenities
the first room I was presented had a horrible stain on the couch. the room I stayed in had a very, very slow (clogged) sink
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021