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Four Points by Sheraton St. Catharines Niagara Suites

Property class: 3

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

A spacious lobby with a coffee shop, seating area, and a staircase. - Four Points by Sheraton St. Catharines Niagara Suites (Thorold)
A modern lobby with a high ceiling, a fireplace, and a flat-screen TV mounted on the wall. - Four Points by Sheraton St. Catharines Niagara Suites (Thorold)
A spacious lobby with a modern design, featuring a central seating area with sofas and armchairs, a patterned rug, and a high ceiling with hanging lights. - Four Points by Sheraton St. Catharines Niagara Suites (Thorold)
A hotel entrance with a sign reading "FOUR POINTS BY SHERATON" and a landscaped driveway with lights. - Four Points by Sheraton St. Catharines Niagara Suites (Thorold)
A spacious lobby with a high ceiling, multiple balconies, and a central seating area with sofas and chairs. - Four Points by Sheraton St. Catharines Niagara Suites (Thorold)
Located close to Brock University, Four Points by Sheraton St. Catharines Niagara Suites provides a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at In Piazza Restaurant, the on-site bistro. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds

A compact kitchenette with a microwave, oven, and coffee maker.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A compact kitchenette with a microwave, oven, and coffee maker.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a wooden floor, a blue patterned rug, a sofa, a desk with a chair, and a minibar.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

A hotel room with a large bed, a flat-screen TV, a wooden dresser, and a window with blue curtains.

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

A hotel room with a large bed, a flat-screen TV, a wooden dresser, and a window with blue curtains.

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

A modern hotel room with a large bed, a seating area with blue chairs, a wooden wardrobe, and a kitchen area visible through an open door.

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a bathroom, and a view of the outside.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

A compact kitchenette with a microwave, oven, and coffee maker.

Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Roll-in Shower)

A compact kitchenette with a microwave, oven, and coffee maker.

Suite, 1 Bedroom, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Thorold, Four Points by Sheraton St. Catharines Niagara Suites is in the business district and near a train station. Skylon Tower and Rainbow Bridge are notable landmarks, and some of the area's popular attractions include Fallsview Indoor Waterpark and Niagara SkyWheel. Check out an event or a game at Niagara Falls Convention Centre, and consider making time for Maid of the Mist, a top attraction not to be missed. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Thorold travel guide
Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6

What's nearby

  • A vibrant street with colorful buildings, including a 'Lodge Falls' sign, a 'Ruby Tuesday' sign, and a 'Distillery & BBQ' sign.
    Clifton Hill
    14 min drive - 11.4 miles
  • A cityscape with a prominent tower and a flag.
    Fallsview Casino
    18 min drive - 11.2 miles
  • Brock University
    7 min walk - 0.4 miles
  • Lake Gibson
    16 min walk - 0.9 miles
  • Fallsview Indoor Waterpark
    15 min drive - 11.9 miles

Getting around

  • St. Catharines Station
    12 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    61 min drive

Restaurants

  • Tim Hortons
    5 min drive
  • McDonald's
    6 min walk
  • McDonald's
    5 min drive
  • Food Court
    6 min drive
  • Tim Hortons
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 7 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton St. Catharines Niagara Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Four Points by Sheraton St. Catharines Niagara Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 7 per day.

What time is check-in at Four Points by Sheraton St. Catharines Niagara Suites?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton St. Catharines Niagara Suites?

Check-out is at noon. Late check-out is available for CAD 75 (subject to availability).

Where is Four Points by Sheraton St. Catharines Niagara Suites located?

Situated in the historical district, this hotel is 0.4 mi (0.6 km) from Brock University and within 3 mi (5 km) of The Pen Centre and Lock 7 Viewing Center. Welland Canal Lock 7 is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton St. Catharines Niagara Suites Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our 3rd Thanksgiving staying here and the staff as always are amazing. The rooms are spacious and the beds are soo comfortable. I love staying here and will definitely keep coming back.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and genuinely helpful. They were always happy to answer questions and made us feel welcome. The room was fairly clean and comfortable enough for a good night's rest. Breakfast had a good selection.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely helpful, it was an incredibly streamlined experience 10/10 :)
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great hotel, well maintained property. Nice amenities and comfortable room.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable for 3 people to share a suite. Amenities were also good (gym, pool).
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and great little restaurant.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and get a good night's sleep.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Staff were helpful with additional towels
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I like the location. Room was clean .
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful and friendly
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

The size of the rooms was improbable! It was a surprise not to have free coffee after 9:30 am
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and environment
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean grounds and super comfortable beds
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and clean room.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
King bed has no fitted sheets. Hallway view areas had peeling paint and plaster. Pool is very small. Hotel is very dated.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls trip, room was comfortable and spacious for group of three.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the hotel and appreciated the separate bedroom from the living space area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always ready to help, which made us feel at home. The bar had a nice atmosphere and was a great place to relax after a long day. The hotel was quiet, well kept, and everything was smooth from check-in to check-out. Overall, we really enjoyed our stay and would definitely stay here again. I highly recommend this hotel to anyone looking for a clean, comfortable, and pleasant experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff and great rooms
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A nice size suite with separate bedroom. Large hotel with 4 floors but only 2 elevators not in good working order.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beautiful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our short saty. Staff was friendly and very accommodating!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room but wished housekeeping was available daily. Restaurant was good.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
the floor on the room we got was sticky. there are dry leaves on the aircon's filter. the shower could use a little more cleaning our friends stayed the same time as us,. their room was better maintained. the staff are friendly and helpful.
Stayed 1 night in Jun 2026