See all properties

Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a restaurant connected to the convention center in Niagara Falls

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Standard two queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Balcony
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Terrace/patio

Fairway Inn by the Falls

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
6.2 out of 10, 1,004 reviews
Fairway Inn by the Falls

About the neighborhood

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • Fallsview Casino - 10 min walk - 0.5 miles
  • Fallsview Indoor Waterpark - 13 min walk - 0.7 miles
  • Horseshoe Falls - 2 min drive - 1.1 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and barbecue grills
  • Tour/ticket assistance, multilingual staff, and ATM/banking services
  • Free newspapers, a porter/bellhop, and a vending machine
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Inn and Suites by The Falls?

Self parking is available for CAD 14.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill, and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 162 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 223 out of 1003 reviews
Rating 4 - Poor. 148 out of 1003 reviews
Rating 2 - Terrible. 229 out of 1003 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Youssef

Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Jun 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and price
Stayed 1 night in Apr 2025

10/10 Excellent

MANOJKUMAR

Liked: Staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2025

8/10 Good

daniel

Liked: Cleanliness, property conditions & facilities
more than adequate for the price - good location - very friendly helpful staff - we were able to check in at 12 noon - very convenient parking as we backed up right to our room - so convenient to Ferry St, Chucks Roadhouse, and several other bars with happy hour specials - sadly the Admiral Inn next door is derelict and waiting for demolition - heating which we unfortunately neede in late may was very efficient (heater in the washroom too) - and fridge kept the beer very cold - you get what you pay for and this place is comparatively a bargain for a 2 night stay
Stayed 2 nights in May 2025

2/10 Terrible

Ishpreet

Disliked: Cleanliness, staff & service, amenities
Bruh just put extra 50$ and get a good motel or hotel. This isnt work at all.
Stayed 1 night in Jun 2025

6/10 Okay

Aws

Liked: Cleanliness
bathroom smelled funky and the shower doesn’t work well. tv also didn’t have batteries but that’s fine. beds were clean atleast and the stay was nice.
Stayed 2 nights in Jun 2025

2/10 Terrible

Fuad

Disliked: Cleanliness, amenities, property conditions & facilities
This property is in a run down condition and dirty
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
room was big one tv
Stayed 1 night in May 2025

6/10 Okay

Afshin

Disliked: Amenities, property conditions & facilities
Amenities improvements
Stayed 2 nights in May 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service
Overall cheap and
Stayed 1 night in Apr 2025

2/10 Terrible

Gagandeep

Average
Stayed 1 night in May 2025

2/10 Terrible

indra

Disliked: Cleanliness, property conditions & facilities
Dirty carpet, washroom is very terrible condition, no coffee maker, no tv remote, broken door knob. I
Stayed 1 night in May 2025

8/10 Good

Tanmeet

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful and for what is was is was clean however it was a dive.
Stayed 1 night in Mar 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on a budget

Budget friendly property. Excellent service.
Stayed 2 nights in Feb 2025

8/10 Good

Malkit

Liked: Amenities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Heather

For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Stayed 1 night in Feb 2025

10/10 Excellent

Projjwal

Liked: Cleanliness, staff & service, property conditions & facilities
Its value for money
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2024

2/10 Terrible

Ankush

Disliked: Amenities
Bad very bad very bad water dripping in washrooms so so bad
Stayed 2 nights in Apr 2025

2/10 Terrible

Rupak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the lights in the room was not working, the plug points for fridge and tv was not working, I had to unplug the microwave and and ac power connection to plug in the tv And fridge. There were no plug points working for charging my phones, the shower turn-on button was not working in the bath tub.
Stayed 1 night in May 2025

8/10 Good

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location for a short stay under the budget
Stayed 1 night in Oct 2024

2/10 Terrible

Kate

Disliked: Cleanliness, amenities, property conditions & facilities
Beware of this place. When I arrived the staff was very rude to me, as if me checking in was an inconvenience to them. They charged me $12 per night for parking, which I wasn’t made aware of before checking in. The sheets and towels all had stains on them. The bedbug cover on the mattress had several holes ripped in it, which didn’t make me feel very safe staying here. Then, halfway through my stay they changed their parking price to $5 and refused to refund me for the higher price they had made me pay ahead for that day. The parking felt like they were taking advantage of me, and trying to get people to book based on the low price, but then tacking that on at arrival. I would have spent less money staying at one of the nicer hotels in town, and probably not have been treated so rudely.
Stayed 3 nights in May 2025