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Empress Inn and Suites by The Falls

2.0 star property
Family-friendly comfort awaits in Niagara's entertainment district, with on-site car rentals and easy access to nearby attractions for the whole family

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Photo gallery for Empress Inn and Suites by The Falls

Lobby - Empress Inn and Suites by The Falls (Niagara Falls)
Front of property - Empress Inn and Suites by The Falls (Niagara Falls)
32-inch plasma TV with digital channels, TV, video-game console - Empress Inn and Suites by The Falls (Niagara Falls)
Standard two queen | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe - Empress Inn and Suites by The Falls (Niagara Falls)
Restaurant - Empress Inn and Suites by The Falls (Niagara Falls)
Travelers find a welcoming atmosphere at Empress Inn and Suites by The Falls near Clifton Hill. The hotel offers WiFi and a manager's reception, with the Fallsview Indoor Waterpark just minutes away. Guests consistently praise the excellent value and convenient location.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Fallsview neighborhood, Empress Inn and Suites by The Falls is connected to a shopping center. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Maid of the Mist. Traveling with kids? Don't miss Niagara SkyWheel and Aquarium of Niagara. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Niagara Falls travel guide
Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower
    Skylon Tower
    6 min walk - 0.4 miles
  • Clifton Hill
    Clifton Hill
    6 min walk - 0.4 miles
  • Niagara SkyWheel
    Niagara SkyWheel
    8 min walk - 0.5 miles
  • The Skylon Tower with fallsview hotels and resorts, Niagara Falls
    Fallsview Casino
    10 min walk - 0.5 miles
  • OLG Stage at Fallsview Casino
    8 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    4 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    83 min drive

Restaurants

  • Skylon Tower
    7 min walk
  • Chuck's Roadhouse Bar and Grill
    2 min walk
  • Dosa Boyz
    7 min walk
  • Circle K
    5 min walk
  • Skylon Tower Revolving Dining Room
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 15 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CAD 15 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Queen Victoria Park, Clifton Hill, and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Empress Inn and Suites by The Falls Reviews

6.2

6.2

Cleanliness

5.8

Amenities

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 206 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 221 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 206 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location! You can walk to the falls, restaurants and shopping
Stayed 2 nights in May 2026
Verified

8/10 Good

Faez

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified

6/10 Okay

Richard

Liked: Property conditions & facilities
Room will need upgrades but the price is fair for the prime location.
Stayed 1 night in May 2026
Verified

8/10 Good

Ayobami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified

6/10 Okay

Nalinee

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room need updating. Its so old .but it was clean .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly great location to walk to evrything clean and comfortable
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Niusha

Liked: Cleanliness, staff & service, property conditions & facilities
Very amazing nice staff at the front.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in a great spot, friendly staff and clean rooms
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, a little outdated but all amenities needed are there and restaurants and stores are all near by. Overall, a very good stay. Would stay again.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Youssef

Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Magdolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good , we had a clean room and the staff were really nice. It was also really close to the waterfalls
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Helen

Liked: Cleanliness
Convenience: Easy walk to attractions
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is good location within walking distance to the falls and others restaurants And it is nice and clean
Stayed 1 night in Jul 2025
Verified

6/10 Okay

maano

we stayed there this past weekend and it was good room was nice every close to everything the fall was 15 min walk will definitely come back and stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our stay is excellent.. we have a good sleep love to stay again
Stayed 1 night in Jun 2025
Verified

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! 2 young men at check in were very nice. Room was nice for the price. Would stay again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to all of activities in Clifton Hill, they let me park my car early so we could start making memories
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean room. Parking on site. Totally walkable to the falls and clifton hill.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Brad

Liked: Staff & service
Stayed here for the night need a quick and cost friendly place to stay. I got room 304 it was good, didn’t have any smells, bathroom could
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, quiet and safe place. For me the only missing item was the disposable slippers. Nevertheless the place was great..
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empress Inn

Great little motel. Close to all attractions. A great value for it's location! Friendly staff, easy check in. I'll be back!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Navneet

Liked: Cleanliness, property conditions & facilities
Clean room and nice experience
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Somanchi

Liked: Staff & service
The staff was good.
Stayed 1 night in May 2025