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Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property

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Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

An outdoor patio with tables and chairs, a wooden pergola, hanging plants, a view of a bridge, and a railing overlooking a body of water. - Crowne Plaza Niagara Falls NY Riverside by IHG (Niagara Falls)
Banquet hall - Crowne Plaza Niagara Falls NY Riverside by IHG (Niagara Falls)
Terrace/patio - Crowne Plaza Niagara Falls NY Riverside by IHG (Niagara Falls)
Combined shower/tub, eco-friendly toiletries, hair dryer, towels - Crowne Plaza Niagara Falls NY Riverside by IHG (Niagara Falls)
Indoor pool - Crowne Plaza Niagara Falls NY Riverside by IHG (Niagara Falls)
Located close to Fashion Outlets of Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, River View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, River View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in La Salle, a neighborhood in Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG is in the suburbs and on a river. Rainbow Bridge and Clifton Hill are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and American Falls. Fashion Outlets of Niagara Falls and Cave of the Winds are two other places to visit that come recommended. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Niagara Falls travel guide
Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Niagara River
    Niagara River
    18 min walk - 1.0 mile
  • Restored Marsh, Buckhorn Island State Park, Grand Island, New York
    Buckhorn Island State Park
    2 min drive - 1.4 miles
  • Niagara Falls Near Buffalo New York, America, USA.
    Niagara Falls State Park
    8 min drive - 4.9 miles
  • Rainbow Bridge
    Rainbow Bridge
    10 min drive - 5.8 miles
  • A waterfall, a city skyline, and a park with people.
    American Falls
    11 min drive - 6.1 miles

Getting around

  • Niagara Falls Station
    14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    11 min drive

Restaurants

  • McDonald's
    4 min drive
  • Chic-Fil-A
    3 min drive
  • Taco Bell
    4 min drive
  • Dunkin'
    3 min drive
  • Duff's Famous Wings
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Niagara Falls NY Riverside by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per night. Extended parking is available for a fee.

What time is check-in at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Niagara Falls NY Riverside by IHG located?

Located in La Salle, this hotel is 2.1 mi (3.4 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Niagara Falls State Park and Rainbow Bridge. American Falls and Cave of the Winds are also within 6 mi (10 km).

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Reviews

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

7.6

Good

7.6

Cleanliness

7.6

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Chiragkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Great staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Shawki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff are nice
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and people around the area. The restaurant is very cute, and the food is great. Easy to move around the Niagara Falls. We travel with our service dog, and they were very attentive, which is a plus for me.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the river with easy access to highway, The FALLS etc. Great views. Excellent staff. Very friendly & helpful!! Already booked another stay here in September. Highly recommend it.
Stayed 3 nights in May 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food was overpriced. Rooms clean. Definitely expensive for the layout.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing great staff service quality and prime location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site was convenient
Stayed 1 night in Oct 2025
Verified

8/10 Good

shirley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was awesome, very friendly staff. My favorite part was the jacuzzi in the room, it was amazing. The only thing that I was disappointed over was the fact that the room where the pool is located has a lot of windows and it was freezing, also the pool was very cloudy and dirty looking so we didn’t get in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheryle

Liked: Amenities
Great in- house restaurant, beautiful view of Niagara River, quiet and great room! Easy drive to the Falls but not so close as to be in an overcrowded area.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, everything very good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are dated and need updating But was clean and comfortable beds Great and easy access to the falls
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Seka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! And the location is 100% what we were looking for.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brientha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. The pillows are so comfortable I wanted to steal one. Breakfast was excellent! Nice views from the dining room. We will stay there again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great room, great view, great food, great service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

KEYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the room was clean
Stayed 1 night in May 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff was very nice!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jac'Quita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Easy to check in and out and great customer service. Will visit again!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were incredibly helpful and polite, the pool was great, and WiFi worked very well. My whole family enjoyed this hotel and felt very safe. It took us less than 10 minutes to get to the falls or the nearest wal mart (in different directions) making it a fantastic experience overall. The beds in our room were a bit lumpy, but overall not horrible. Would definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, beautiful view, friendly staff, loved the giant shower and tub in our room
Stayed 1 night in Feb 2025