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Overview of Comfort Inn St. Catharines

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Exterior
Premium bedding, desk, iron/ironing board, WiFi
Premium bedding, desk, iron/ironing board, WiFi
Premium bedding, desk, iron/ironing board, WiFi
Premium bedding, desk, iron/ironing board, WiFi

Comfort Inn St. Catharines

2.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMeridian Centre6 min drive
    Popular LocationSt. Catharine's Museum7 min drive
    Popular LocationBrock University13 min drive
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)50 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Standard Room, 1 King Bed, Non Smoking (No Pets Allowed)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking (No Pets Allowed)
  • Room, 2 Queen Beds, Non Smoking (Pets Allowed)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking (Pets Allowed)
  • Standard Room, 2 Queen Beds, Non Smoking (No Pets Allowed)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking (No Pets Allowed)
  • Room, 1 King Bed, Non Smoking (Pets Allowed)

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Pets Allowed)

About this area

St. Catharines

In the suburbs, Comfort Inn St. Catharines is in an area with good shopping. Ripley's Believe it or Not and Greg Frewin Theatre are cultural highlights, and travelers looking to shop may want to visit Clifton Hill and Lundy's Lane. Fallsview Indoor Waterpark and Niagara SkyWheel are also worth visiting.
Popular Location

What's nearby

  • Meridian Centre - 6 min drive
  • Niagara College Niagara-on-the-Lake Campus - 7 min drive
  • St. Catharine's Museum - 7 min drive
  • Outlet Collection at Niagara - 7 min drive
  • Brock University - 13 min drive

Getting around

  • St. Catharines Station - 9 min drive
  • AirportPearson Intl. Airport (YYZ) - 73 min drive

Restaurants

  • Joney R's Eatery – Open daily.

About this property

Comfort Inn St. Catharines

Suburban St. Catharines hotel in York - Haig, near Meridian Centre
A restaurant, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. All 98 rooms provide conveniences like refrigerators and microwaves, plus WiFi and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Comfort Inn St. Catharines offers 98 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 5-20 for adults and CAD 5-20 for children
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 28 2020 to May 31 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10.00 per accommodation, per day
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate
The resort fee includes:
  • Fitness center access
  • Phone calls
  • In-room coffee
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 20 for adults, CAD 5 and CAD 20 for children (approximately)
  • Pet fee: CAD 10.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Comfort Inn Hotel St. Catharines
Comfort Inn St. Catharines
St. Catharines Comfort Inn
Comfort Hotel St. Catharines
Comfort Inn St. Catharines, Ontario
Comfort Inn St. Catharines Hotel
Comfort Inn St Catharines
Comfort Inn St. Catharines Hotel
Comfort Inn St. Catharines St. Catharines
Comfort Inn St. Catharines Hotel St. Catharines

Frequently asked questions

Is Comfort Inn St. Catharines pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of CAD 10.00 per accommodation, per day.
How much is parking at Comfort Inn St. Catharines?
Self parking is free at this property.
What time is check-in at Comfort Inn St. Catharines?
Check-in is from 3:00 PM - 2:30 AM. Late check-in is available during limited hours.
What time is check-out at Comfort Inn St. Catharines?
Check-out is at 11 AM.
Where is Comfort Inn St. Catharines located?
Located in York - Haig, this hotel is 1.8 mi (3 km) from Meridian Centre and within 6 mi (10 km) of St. Catharine's Museum and Brock University.
3.9
Good
Rating 5 - Excellent. 196 out of 707 reviews
5 - Excellent 28%
Rating 4 - Good. 339 out of 707 reviews
4 - Good 48%
Rating 3 - Okay. 115 out of 707 reviews
3 - Okay 16%
Rating 2 - Poor. 40 out of 707 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 707 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Business traveler
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Window lock was broken, bathroom light was burnt out, coffee maker was filthy.
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is great for my husband's motorcycle. Minnie is incredible, she remembers me when I check in , she knows when I have booked a room . Her customer service is awesome.
Stayed 1 night in Oct 2020

2/5 Poor

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the greatest experince.
We had problems with the check-in, they didn't have our information. Eventually, that got resolved. The room wasn't unfortunately cleaned, hair still in the bathtub and bedding was clearly not freshly cleaned linens, hair, and a sock was found in the sheets.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and friendly and helpful staff.
Stayed 1 night in Sep 2020

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, bad service
Pretty terrible customer service anytime we had to deal with the front desk, which was gratefully only three times. Front desk attendant not wearing a mask,and coffee station not sanitary. The room was dark and felt at bit dingy, but was clean. The shower water was so hard it was painful when you had the temperature even just at warm. Overall, an uncomfortable stay. We chose the Comfort Inn for it’s price and location, but will definitely choose a different property when staying in the area again.
Stayed 2 nights in Sep 2020