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Best Western Plus Lockport Hotel

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Indoor pool
Indoor pool
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes

Overview of Best Western Plus Lockport Hotel

Best Western Plus Lockport Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationBig Bridge2 min drive
  • Popular LocationNiagara County Historical Society2 min drive
  • Popular LocationKenan Center4 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)30 min drive

Choose dates to view prices

About this area

Lockport

Located in Lockport, Best Western Plus Lockport Hotel is in the city center. Erie Canal Discovery Center and Kenan Center are cultural highlights, and some of the area's activities can be experienced at Lockport Country Club and Rollin T Grant Gulf Wilderness Trail.
Popular Location

What's nearby

  • Big Bridge - 2 min drive
  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Niagara County Historical Society - 2 min drive
  • Kenan Center - 4 min drive

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive

About this property

Best Western Plus Lockport Hotel

Suburban hotel with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, conference space, and a children's pool are onsite. All rooms are soundproofed and offer free WiFi and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Best Western Plus Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 34-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lockport
Best Western Plus Lockport
Best Western Plus Lockport Hotel
Lockport Best Western
Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Plus Lockport Hotel Lockport
Best Western Plus Lockport Hotel Hotel
Best Western Plus Lockport Hotel Lockport
Best Western Plus Lockport Hotel Hotel Lockport

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 174 out of 530 reviews
5 - Excellent 33%
Rating 4 - Good. 213 out of 530 reviews
4 - Good 40%
Rating 3 - Okay. 93 out of 530 reviews
3 - Okay 18%
Rating 2 - Poor. 28 out of 530 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 530 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, good price, great location. Only negative is the complementary breakfast left a lot to be desired. There wasn’t even coffee. Luckily there’s lots of Tim Horton’s around.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Woman at front desk is very rude like she hates her job and and man in the breakfast area is very rude people was eating breakfast which the choices are very limited and is till 10am it was 9:30 and he came out and shut the lights out on us while people was eating during breakfast very rude .
Stayed 3 nights in May 2021

1/5 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service
I had the WORST experience I have ever had at any hotel here I’ve came and stayed at this hote multiple times
Stayed 2 nights in May 2021

3/5 Okay

Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021