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Best Western Colonel Butler Inn

3.0 star property
Hotel with free breakfast, near Lake Ontario

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Sports bar
Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Front of property - evening/night
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Fort Mississauga - 20 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles
  • Peller Estates Winery - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬18 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬11 min walk

About this property

Best Western Colonel Butler Inn

Hotel near Lake Ontario
Close to Shaw Festival Theatre, Best Western Colonel Butler Inn provides free continental breakfast, a terrace, and a bar. The on-site American cuisine restaurant, Butler's Bar, offers lunch, dinner, and light fare. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, express check-out, and a computer station
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Best Western Colonel Butler Inn have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, travel cribs, and coffee/tea makers

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is Best Western Colonel Butler Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Colonel Butler Inn?

Self parking is free at this property.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Colonel Butler Inn?

Check-out is at 11:00 AM.

Where is Best Western Colonel Butler Inn located?

Located in Old Town Historic District, this hotel is within a 15-minute walk of Niagara River Gorge and Lake Ontario. Royal George Theatre and Niagara-on-the-Lake Golf Club are also within 1 mi (2 km).

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Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 338 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was delicious, the staff was unbelievably friendly and the beds were very comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

8/10 Good

margo

Liked: Amenities
Veranda at the front was lovely. Great staff.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and breakfast was good too!
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free filtered water dispenser was a big plus for me, I made good use of that, and the fitness center and the restaurant. the included breakfast was very good too.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the Sports Bar next door! The rooms were clean and well equipped and the walk to town was lovely!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms in a wonderful convenient area. Feels very residential / small business mix. Smaller rooms but efficient layout and a wonderful location with easy delicious restaurants within 3 minutes of walking. Parking was wonderful and there is a pedal bike rental station out front. The bathroom is small but one of the cleanest & brightest I’ve ever seen. Great renovations here.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and quiet and we enjoyed the jetted tub! Lovely town to visit as well
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay. The hotel was clean and the staff was friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Free parking. Nice breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always friendly and happy to provide service. The location is very good for my visits to the area. I do enjoy the welcome cookies.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place!
Stayed 1 night in Jan 2025

10/10 Excellent

Joelle Eloise Nieves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and well-stocked room, incredibly helpful staff, and overall great value
Stayed 1 night in Feb 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
This property was close to the downtown area and the prices were more affordable than many other hotels in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Rubina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast. Quiet. Nice to be so near enough to the lakefront and beach. Lovely historic town. Great choice of restaurants. Close to shopping at the outlet mall and to Niagara.
Stayed 2 nights in Mar 2025

10/10 Excellent

Goldie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short distan e from downtown & it was quiet. Also breakfast was available at the hotel (continental style) plus there was a resturant right next store & a Tim Hortons across the street.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fire place in our room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Lovely cookies when checked in. Room nice bed comfortable l. New tv needed. Great breakfast choice
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and staff
Stayed 4 nights in Dec 2024

6/10 Okay

Janice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff was friendly and made check in easy. Rooms are quiet and clean. Area is very safe. Only one disappointment, the Expedia listing states spa and hot tub and they do not have either one.
Stayed 1 night in Mar 2025