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Best Western Colonel Butler Inn

3.0 star property
Travelers find small-town hospitality at this welcoming hotel in Niagara-on-the-Lake's Old Town, where helpful staff, tasty dining and bike rentals await

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
Sports bar - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
Free daily continental breakfast - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
Front of property - evening/night - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
Best Western Colonel Butler Inn in the Historic District offers easy access to Shaw Festival Theatre. Guests enjoy free continental breakfast, an on-site restaurant, outdoor terrace, bar, gym, helpful staff, and express check-out.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(90 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

About the neighborhood

Old Town Historic District, a neighborhood in Niagara-on-the-Lake, is home to Best Western Colonel Butler Inn. The area's natural beauty can be seen at Lake Ontario and Niagara Falls State Park, while Fallsview Indoor Waterpark and Aquarium of Niagara are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Gale Centre Arena or Niagara Falls Convention Centre. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Niagara-on-the-Lake travel guide
Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

What's nearby

  • Jackson-Triggs Winery
    Jackson-Triggs Winery
    18 min walk - 1.0 mile
  • Lincoln & Welland Regimental Museum
    3 min walk - 0.2 miles
  • Royal George Theatre
    15 min walk - 0.8 miles
  • Niagara-on-the-Lake Golf Club
    19 min walk - 1.1 miles
  • Shaw Festival Theatre
    2 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    25 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    69 min drive

Restaurants

  • The Garrison House
    18 min walk
  • McDonald's
    4 min drive
  • Two Sisters Vineyards
    4 min drive
  • Tim Hortons
    1 min walk
  • Sandtrap Pub & Grill
    4 min walk

About this property

Best Western Colonel Butler Inn

Hotel near Lake Ontario
Jackson-Triggs Winery and Shaw Festival Theatre are located near Best Western Colonel Butler Inn, which provides free continental breakfast, a terrace, and a bar. The on-site American cuisine restaurant, Butler's Bar, offers lunch, dinner, and light fare. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, express check-out, and a computer station
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Best Western Colonel Butler Inn have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is Best Western Colonel Butler Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Colonel Butler Inn?

Check-out is at 11:00 AM.

Where is Best Western Colonel Butler Inn located?

Located in Old Town Historic District, this hotel is within a 15-minute walk of Niagara River Gorge and Lake Ontario. Butler's Barracks and Museum of the Paranormal are also within 15 minutes.

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Reviews

Best Western Colonel Butler Inn Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jessiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great amenities.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was acceptable, Parking easy, and safe.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. From checking in to chevk out. Reakfast was great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caren Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area within walking distance to restaurants and stores. Very quiet hotel with comfortable beds and nice hot showers
Stayed 1 night in Apr 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was good. Rooms were adequate. Only issue was the bathrooms are extremely small, but everything else was good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Convenient and everyone was very pleasant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bev

Liked: Cleanliness
We had a great one night stay. Our room was clean, quiet and comfortable. Breakfast was good variety.The gym is downstairs and quite tiny, but everything was clean, towels and water were provided, etc.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet and best of all inexpensive. We've been in $500+ per night places that don't measure up.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was very nice. Beds comfortable. Would stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, quiet hotel and surroundings. Great walk to the city centre
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
the room was clean and staff was courtious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renae

Always a great stay. Clean, friendly staff, quiet! Delicious continental breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great service, nice breakfast, affordable option in a very pricey tourist destination. Five stars!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless Great experience Good breakfast setup
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Welcoming staff, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel, clean and within walking distance to shopping and restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night with family. Had a wonderful time despite a misserable weather outside - the fireplace was a major mood improver.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Property conditions & facilities
It was a great stay after a show at the Shaw Theatre. The rooms were large and spacious and had all of the amenities required.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great rooms and great location. The cookies were an amazing bonus too!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around. Rooms are a good size, comfy beds and pillows. Great breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and the place was super clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, amenities
The room was spotless and smelled of clean sheets. The hotel itself was also very clean. Breakfast was good quality but could have more options. We will definitely stay here again!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giid location, easy to get to and central for winery visits.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Always friendly checlin and a clean room.
Stayed 1 night in Dec 2025