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SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property
Start your day with a delicious breakfast buffet then explore nearby wonders with help from friendly staff.

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Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Reception - SureStay Plus Hotel by Best Western Niagara Falls East (Niagara Falls)
Free daily buffet breakfast - SureStay Plus Hotel by Best Western Niagara Falls East (Niagara Falls)
Exterior - SureStay Plus Hotel by Best Western Niagara Falls East (Niagara Falls)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, hair dryer, towels, soap - SureStay Plus Hotel by Best Western Niagara Falls East (Niagara Falls)
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi - SureStay Plus Hotel by Best Western Niagara Falls East (Niagara Falls)
Near Niagara Falls State Park, SureStay Plus Hotel by Best Western Niagara Falls East offers a rejuvenated retreat. Enjoy the free breakfast buffet, grocery/convenience store, laundry facilities and 24-hour business center while sipping on coffee or tea in the lobby. Guests appreciate the helpful staff and convenient amenities like charcoal grills and an off-leash area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Niagara Falls, SureStay Plus Hotel by Best Western Niagara Falls East is near the airport and near a metro station. Peller Estates Winery and Jackson-Triggs Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Fashion Outlets of Niagara Falls and Clifton Hill. Maid of the Mist and Aquarium of Niagara are not to be missed. Visit our Niagara Falls travel guide
Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304

What's nearby

  • NiagaraFalls_FashionOutletsof_6140673_10
    Fashion Outlets of Niagara Falls
    5 min drive - 2.5 miles
  • Niagara Falls Near Buffalo New York, America, USA.
    Niagara Falls State Park
    13 min drive - 7.7 miles
  • View of Niagara Falls in a sunny day
    American Falls
    16 min drive - 7.9 miles
  • Evening Star Concert Hall
    3 min walk - 0.2 miles
  • Niagara Aerospace Museum
    18 min walk - 1.0 mile

Getting around

  • Niagara Falls Station
    9 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    2 min drive

Restaurants

  • Wegmans Market Cafe
    17 min walk
  • SUBWAY
    4 min drive
  • McDonald's
    14 min walk
  • Olive Garden
    18 min walk
  • Chili's Grill & Bar
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is SureStay Plus Hotel by Best Western Niagara Falls East pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Niagara Falls East?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Niagara Falls East?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Niagara Falls East located?

Situated near the airport, this hotel is 1.2 mi (1.9 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Seneca Niagara Resort & Casino and Maid of the Mist. Niagara Falls State Park and Hyde Park Golf Course are also within 6 mi (10 km).

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Reviews

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 91 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Seyvion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room. Great, hot breakfast. Will come back.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David C

Liked: Cleanliness, staff & service, amenities
Great place, very friendly staff. The room was super clean and the bed was comfortable. Due to the storm, me and my friend just stayed in the room and watched movies. We had the best time!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice location and friendly staff!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ramzy

The hotel itself is a good budget friendly option for those who just need a place to stay at for the night. You shouldn't expect a lot from the hotel. Parking is okay, self park and there are adequate spaces for everyone. The staff were good but I notice that no one is always at the front desk, they usually go and do other duties when there are no guests at the front desk. The free breakfast was good in my opinion for the price of the room. So the hallways have a lingering smell which depends if you are overly sensitive when it comes to smells. The room wasn't that bad. Small, enough for two people to sleep in. The bathroom was adequately cleaned. The showerhead was loose though there wasn't any leaks.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service
Wonderful friendly staff, clean property and good breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

STEPHANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for my family, I had my dog with us and the green area outside served us well. Staff is friendly and room was clean!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Muhamed

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly ,clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing my family had a wonderful time.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were very friendly and made my accommodations for my ESA so easy.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, affordable, great free breakfast, very cool staff, nice place, thank you!!!
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
clean, friendly staff, rooms & bed too small
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

STEPHANY

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for my family and my pet!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service
The staff here are extremely helpful and kind. We would stay here again simply for that reason. The bed was very comfortable and nice large screen TV with endless viewing choices. Hotel itself is a little tired looking inside but we would stay here again for all of thd reasons listed above.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sheshagiri

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Had an accessible room, so lots of space. Bed was beyond comfortable. The shower curtain needs to longer and made of heavy plastic instead of fabric. Accessible room with no bathtub, so water sprayed onto floor while showering.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and the staff was friendly.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Munmun

Liked: Cleanliness, staff & service, property conditions & facilities
It was a peaceful stay.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.. the beds are very comfortable! Breakfast was great every morning 🌝
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay. We would stay here again. Easy to get to from Niagara Falls park.
Verified

10/10 Excellent

Juan

Liked: Amenities, property conditions & facilities
Friendly and helpful service, very organized.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Weimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why this hotel doesn’t have higher average ratings. I consider it to be the best value of any I’ve stayed in. They have a small army of super friendly and helpful staff and the room very clean and fresh. B’fast was great too. Highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was Clean n quiet, and affordable!!!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Pranothi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. It was nice and clean. Good breakfast
Stayed 1 night in May 2025