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Conrad Jiuzhaigou

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Exterior - Conrad Jiuzhaigou (Ngawa Autonomous Prefecture)
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Point of interest - Conrad Jiuzhaigou (Ngawa Autonomous Prefecture)
Exterior - Conrad Jiuzhaigou (Ngawa Autonomous Prefecture)
Down comforters, minibar, in-room safe, desk - Conrad Jiuzhaigou (Ngawa Autonomous Prefecture)
Luxury
5.0 star property
9.6

Exceptional

Serene sanctuary in the mountains

Mountain vistas backdrop this luxury resort in peaceful Jiuzhaigou. The hotel's shuttle service takes guests to nearby parks and attractions. Two on-site restaurants serve incredible seafood and desserts, while the full-service spa offers rejuvenating treatments.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Villa, 2 Bedrooms (Zhangzha)

Villa, 2 Bedrooms (Zhangzha) | Down comforters, minibar, in-room safe, desk

Villa, 2 Bedrooms (Zhangzha)

  • Hill view
  • 302 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms (Jiuzhai)

Villa, 3 Bedrooms (Jiuzhai) | Down comforters, minibar, in-room safe, desk

Villa, 3 Bedrooms (Jiuzhai)

  • Hill view
  • 460 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Lake View

  • Garden view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Connecting Rooms)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Connecting Rooms)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Connecting Rooms)

Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | View from room

Premium Suite, 1 King Bed

  • Hill view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed (Connecting Rooms)

Presidential Suite, 1 King Bed (Connecting Rooms) | Down comforters, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 300 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Lake View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (Connecting Rooms)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Connecting Rooms)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed (Kiki Dino Family Room)

Family Room, 1 King Bed (Kiki Dino Family Room) | Down comforters, minibar, in-room safe, desk

Family Room, 1 King Bed (Kiki Dino Family Room)

  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ngawa Autonomous Prefecture, Conrad Jiuzhaigou is in the mountains. Travelers eager for a bit of culture can stop by Shuzheng Village, while those wishing to experience the area's natural beauty can explore Jiuzhai Valley National Park and Ganhaizi National Forest Park. Don't miss out on a visit to Baihe Golden Monkey Natural Reservation. Visit our Jiuzhaigou County travel guide
View more Resorts in Jiuzhaigou County
Map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402

What's nearby

  • Jiuzhai Valley National Park
    Jiuzhai Valley National Park
    1 min walk - 0.0 miles
  • Zharu Temple
    7 min drive - 4.5 miles
  • Shuzheng Village
    16 min drive - 10.2 miles
  • Ganhaizi National Forest Park
    24 min drive - 16.8 miles
  • Jiafan Ancient City
    25 min drive - 17.4 miles

Getting around

  • Jiuzhaigou (JZH-Huanglong)
    95 min drive

Restaurants

  • 袁记云饺
    4 min drive
  • McDonald's 麦当劳
    4 min drive
  • KFC 肯德基
    4 min drive
  • 阿布氇孜 | Abu Luzi Tibetan Restaurant
    4 min drive
  • Hui Xiang Zhai Yak Meat Restaurant
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 188 for children
  • 2 restaurants

Restaurants on site

  • 沁·全日餐厅
  • 炙·特色餐厅

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 600 per pet, per stay, plus a one-time cleaning fee of CNY 600
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 188 for adults and CNY 188 for children
  • Pet fee: CNY 600 per pet, per stay plus CNY 600 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Conrad Jiuzhaigou pet-friendly?

Yes, this resort allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of CNY 600 per pet, per stay. A cleaning fee of CNY 600 also applies. Service animals are exempt from fees.

What time is check-in at Conrad Jiuzhaigou?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Conrad Jiuzhaigou?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Conrad Jiuzhaigou located?

Situated in the mountains, this luxury resort is steps from Jiuzhai Valley National Park, and within 9 mi (15 km) of Zharu Temple and Shuzheng Village. Ganhaizi National Forest Park is 12.2 mi (19.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Conrad Jiuzhaigou Reviews

9.6

Exceptional

9.4

Cleanliness

9.4

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the middle of plenty of things to do. The room was perfect and we were close to the restaurant for breakfast. We could easily get a car to go anywhere in the area. The Tibetan influence of the area was very engaging. There is a restaurant near there that serves a yak stew that is the best. The pics are from local places. The staff was the most curious and helpful people I have encountered.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
We had a truly amazing time there. We enjoyed the peace and nice mountain view and air while in the hotel. What's better is it's right next to the Luneng town centre where it's easy to find restaurants and activities in the evening. Hotel staff were all great!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

DHILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in China. Amazing hospitality and very friendly staff. Definitely recommend to all. Thank you again to all staff and management.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Weng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, tranquil, quite and restful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent views with tranquility

Beautiful hotel with best mountain views. Quiet and nice ambient environment
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities
The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay at a lovely property

Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

AURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two nights at a premium double bed room with the mountain view here on top of the tour into the gorgeous national park. The staff are friendly and the room is very clean, I like their breakfast buffet with the combination of American style and traditional Sichuanese food (fried dough stick with soy milk are my most favorite). I went to the gym every morning, the only minor question I had there was at the shower place, since I had no clue to turn the lights on while out of staffing hours. The traffic is convenient, you may call taxi or DiDi to send you to the main township or into the most beautiful township valley called Zhongzha, it costs 25RMB on one way. Overall it was a great experience in my lifetime. Especially I'm a native Sichuanese, moved to the US long time ago and came back to visit Jiuzhai again after 25 years.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sik Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Pei Szu

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sin Yi

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kachi Kaki

Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

rabia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

lam

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Chiqiang

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

WAI TONG

Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

KWOK WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023