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Quality Inn Hampton - Newport News

2.5 star property
Travelers can unwind at the seasonal outdoor pool or grab a cup of freshly brewed coffee in the lobby during their stay in Hampton

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Photo gallery for Quality Inn Hampton - Newport News

A modern kitchen area with a stainless steel refrigerator, a counter with bowls and utensils, and a dining area with chairs and a table. - Quality Inn Hampton - Newport News (Hampton)
A modern building with a white facade and red-tiled roof, featuring a covered entrance and landscaped area with potted plants. - Quality Inn Hampton - Newport News (Hampton)
A hotel room with two beds, a desk, a chair, a TV, and a desk lamp. - Quality Inn Hampton - Newport News (Hampton)
A rectangular pool with blue water, surrounded by white poolside chairs and a white pergola. - Quality Inn Hampton - Newport News (Hampton)
A reception area with a modern design, featuring a reception desk, two wall-mounted lamps, and a ceiling with recessed lighting. - Quality Inn Hampton - Newport News (Hampton)
Quality Inn in Hampton offers a practical base for visitors. Enjoy the seasonal outdoor pool, in-room WiFi, and 24-hour front desk. Concierge services provide local recommendations, and complimentary coffee and tea are available in the lobby.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 King Bed No Smoking Accessible

A hotel room with a bed, bedside tables, a desk, and a chair.

1 King Bed No Smoking Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Non-Smoking

A hotel room with a bed, bedside tables, a desk, and a chair.

1 King Bed Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Smoking, Accessible

A hotel room with a bed, bedside tables, a desk, and a chair.

1 King Bed Smoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, a dresser, and a television.

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a large bed, a television, a desk with a chair, and a framed picture on the wall.

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a desk lamp.

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, and a television.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Smoking

A hotel room with a large bed, a television, a desk with a chair, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hampton is home to Quality Inn Hampton - Newport News. Shoppers can check out Patrick Henry Mall, while everyone can enjoy the natural beauty of Huntington Park and Buckroe Beach and Park. Looking to enjoy an event or a game? See what's going on at Hampton Coliseum or Boo Williams Sportplex. Visit our Hampton travel guide
Map
2138 West Mercury Blvd, Hampton, VA, 23666

What's nearby

  • A pier extending into the water with a gazebo in the middle.
    Buckroe Beach and Park
    14 min drive - 7.9 miles
  • Peninsula Town Center
    8 min walk - 0.4 miles
  • Hampton Roads Convention Center
    3 min drive - 1.5 miles
  • Hampton Coliseum
    3 min drive - 1.5 miles
  • Langley Air Force Base
    6 min drive - 4.6 miles

Getting around

  • Newport News Station
    7 min drive
  • Norfolk Intl. Airport (ORF)
    32 min drive

Restaurants

  • Wawa
    13 min walk
  • Chick-fil-A
    8 min walk
  • Sonic Drive-In
    9 min walk
  • Burger King
    3 min drive
  • Cava
    20 min walk

Similar properties

Lobby
Red Roof Inn Hampton Coliseum
Coliseum Central
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
6.0 out of 10, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Quality Inn Hampton - Newport News have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Hampton - Newport News pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Hampton - Newport News?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn Hampton - Newport News?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Hampton - Newport News located?

Situated in Hampton, this hotel is within 3 mi (5 km) of Hampton Roads Convention Center, Hampton Coliseum, and Boo Williams Sportplex. Huntington Park and Langley Air Force Base are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Hampton - Newport News Reviews

5.8

5.4

Cleanliness

5.0

Amenities

6.8

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 216 out of 950 reviews
Rating 8 - Good. 146 out of 950 reviews
Rating 6 - Okay. 137 out of 950 reviews
Rating 4 - Poor. 151 out of 950 reviews
Rating 2 - Terrible. 300 out of 950 reviews

Reviews

Verified review

8/10 Good

Meghann

Liked: Cleanliness, staff & service
It was clean and the bed was comfy. That is mostly what I was looking for at this price point.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Brooke

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was totally gross. I wouldn’t even recommend for a one night stay honestly. staff were amazing though and very sweet. rooms definitely need an upgrade though and standard cleaning protocol should be followed.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
We checked in a check right back out. The room was not clean. The sheets were stained and didn’t look clean. There was a pool outside but no water in it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, room comfort
Staff was great, Comfortable bed,
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

John

Liked: Staff & service, room comfort
The staff was very friendly and helpful.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping areas
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Angela

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms were clean but light didnt not work and the small fridge freezer tray was broken. Tub was severely stained and needs some paint o baseboards and around tube. Bed sheets and pillows clan and comfortable.. Electric plugs was limited and the ones that was there were broken. Staff was frie day and helpful but property needs trash pickedup around the fence and mulch area. Pool looked really nice but had a sign stating closed. Did not ask why as it was outside and the temps were cool for May. The closet did not even have a door. I peaked and other rooms that were empty and they looked alot better than the one we stayed in. Don't know why they put using that unless I asked for non smoking
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities
Very nice staff. Clean rooms.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Katherine

Disliked: Cleanliness
Room outdated stains on the bed covers. The tub was chipping. We was on the first floor by the stairs. Was SOO loud Could hear people coming down the stairs. Could hear the maids cart coming a mile away. Staff was nice though
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was awesome n breakfast was unique
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

sherell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome people
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Colunteya

Disliked: Cleanliness, property conditions & facilities, room comfort
Location of the hotel was great. I understand that this is an older building; however, the rooms should not reflect this, and they did. The room had lots of dust buddies and lint bugs. We had to go and purchase new linen because of the uncertainty and the uncleanliness of the room.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kenneth

Liked: Amenities
Clean room and quick check in
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Places to eat were convenient around the Quality Inn. Sometimes noise was a problem.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities
services was awesome and new management doing good
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Linwood

Disliked: Staff & service, property conditions & facilities
The bathroom was terrible need new tub sink was stopped up check in people was cool though
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, amenities, property conditions & facilities
The staff did what they could, but the rooms were poorly maintained. They had obviously been painted recently but who every did the job was very good. The bath tubs were painted but the paint was peeling and the bed looked like it had been slept in and the covers just pulled back up without changing. I was shown three rooms to choose from and the time being late, I just took the best of the worst. I didn't stay the second night.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Claressa

Liked: Staff & service, amenities
Front desk clerk was very nice and professional, I can appreciate great customer service. The room was clean, the tub and wall needed a fresh coat of white paint on wall & tub to make it look more appealing to customers.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS HOTEL AND THE STAFF!! TO TOP BOTTOM, TO NOTCH SERVICE AND PROFESSIONAL from the moment we walked in the door!! My (now) husband and i came to Hampton to be married. This was our 1st do getting into town, staff was so accommodating and went above and beyond to make out stay INCREDIBLY SPECIAL!! Beyond that, the ruin was very very clean, bed was comfortable, breakfast enjoyable, *i love the little pancake maker!! The oil was great, just an incredible experience overall!! Ive stayed in MANY MANY HOTELS, NONE of which compare to the amazing senile and staff we received at Quality Inn Hanpton. Thank you Mr Alexander (i believe that is correct) we will be been OFTEN!! THIS IS OUR NEW FAVORITE PLACE ! ❤️
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Joe

Disliked: Property conditions & facilities
convenient location. Elevator was very noisy and unsafe.I would put the decibel rating on the noise level close to that of a dumpster being unloaded!At 3:00 AM!!!!! The staff suggested we use the steps because the elevated only worked occasionally!!!!! (The cleaning crew was very kind and helpfull)
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Michael

This was one of the worst stays ever. This was a a GHETTO HOTEL The issue I am having is they advertised under the Quailty Inn and not a chain of this level (ie Motel 6, Knights Inn, or Travel Loge). Certain chains are kniwn for certain level of quality. IE Quailty Inn, Comfort Inn, and Sleep Inn are all known for very excellence level of service. On the other hand Roadway Inn, Motel 6, Knights Inn, and Travel Lodge are known for poor quality of service (aka ghetto hotels.) This place was one of those. If they advertised under one of those ghetto hotel names, I would not have an issue becuse I know what I am getting. That why I don't stay at one of those places.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not feel safe at this location. I usually stay at Quality inn but this one was horribly dirty, staff did not clean the room or provide fresh linen until we asked. The orignal room i reserved i did not have access to so i had to settle for double beds. Even though i picked no smoke the room had a stitch of the smell. There were seem to be ppl all around the property that seem to be on drugs. The pool was not open and it was 90 something degrees. I would never stay here again! Very unhappy unsafe and uncomfortable.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Danny

Disliked: Cleanliness, amenities
Plus,near everything, Cons, noisy and very uncomfortable beds,bathroom extractor super noisy and AC unit noisy All the time. The hotel as a good location just need to invest more in the comfort of the guests.
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. Dirty and run down. Hotel should be closed down.
Stayed 1 night in Jul 2026