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City Express By Marriott Newport News

2.0 star property
Guests find comfort in their own private spaces at this Newport News hotel, perfectly positioned for exploring the area's top attractions and activities.

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Photo gallery for City Express By Marriott Newport News

Desk, laptop workspace, WiFi (free), bed sheets - City Express By Marriott Newport News (Newport News)
Full-size fridge, microwave, stovetop - City Express By Marriott Newport News (Newport News)
Full-size fridge, microwave, stovetop - City Express By Marriott Newport News (Newport News)
32-inch flat-screen TV with cable channels, TV - City Express By Marriott Newport News (Newport News)
Interior - City Express By Marriott Newport News (Newport News)
Extended Stay America Select Suites Newport News I-64 is near Hampton Roads Iceplex and Patrick Henry Mall. Travelers love the spacious rooms, laundry facilities, gym access, and free WiFi. The friendly staff consistently earns positive reviews from previous visitors.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Central Newport News, a neighborhood in Newport News, City Express By Marriott Newport News is near the airport and near a train station. Virginia Living Museum and Mariner's Museum are cultural highlights, and travelers looking to shop may want to visit Patrick Henry Mall. Looking to enjoy an event or a game while in town? See what's going on at Hampton Roads Iceplex. Spend some time exploring the area's activities, including winery tours. Visit our Newport News travel guide
Map
12359 Hornsby Ln, Newport News, VA, 23602

What's nearby

  • A fountain with a bird sculpture in front of a brick building with arched windows and lamp posts.
    Christopher Newport University
    13 min drive - 7.0 miles
  • The Mariners' Museum building with large windows and a prominent entrance.
    Mariner's Museum
    16 min drive - 7.8 miles
  • Patrick Henry Mall
    6 min walk - 0.4 miles
  • Fort Eustis
    11 min drive - 8.0 miles
  • Virginia Living Museum
    14 min drive - 6.7 miles

Getting around

  • Newport News Station
    16 min drive
  • Newport News - Williamsburg Intl. Airport (PHF)
    5 min drive

Restaurants

  • Starbucks
    17 min walk
  • Chick-fil-A
    18 min walk
  • McDonald's
    16 min walk
  • Cook Out
    3 min drive
  • Golden Corral
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Playground

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Is City Express By Marriott Newport News pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at City Express By Marriott Newport News?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express By Marriott Newport News?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is City Express By Marriott Newport News located?

Located in Central Newport News, this hotel is 0.5 mi (0.8 km) from Patrick Henry Mall and 2.9 mi (4.7 km) from Hampton Roads Iceplex. Virginia Living Museum and Mariner's Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express By Marriott Newport News Reviews

6.0

6.0

Cleanliness

8.2

Location

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 110 out of 506 reviews
Rating 8 - Good. 83 out of 506 reviews
Rating 6 - Okay. 94 out of 506 reviews
Rating 4 - Poor. 85 out of 506 reviews
Rating 2 - Terrible. 134 out of 506 reviews

Reviews

Verified

8/10 Good

Carlton

Liked: Cleanliness, room comfort
It was at the moment convenient for overnight stay. It was nice and could've been nicer if upstairs weren't so loud throughout the night
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dekeysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property is by the mall and a lot of stores. The staff is awesome and very accommodating. The room size is very spacious and the ability to cook is good.
Stayed 1 night in May 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, please be aware there is $100 deposit when you check in. Room was ok and bed was clean.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Pamela D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay Ever!

We Loved Our Room. The Entire Staff Was Amazing!! The Check-In Was Outstanding!! We Know Where We Will Be Staying Next Time We Are In Town.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice and clean. Replacement Towels aren't free.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub wouldn’t drain, roach in bathroom, bedbugs in bed. We did not stay the night and found another hotel nearby. Staff was nice and tried to be as accommodating as possible.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dekeysha

Liked: Cleanliness, staff & service, property conditions & facilities
Rod is very friendly and helpful and so is Terrell..
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Helen

Disliked: Property conditions & facilities, room comfort
Both rooms had roaches, one room had no microwave and fridge was warm, bo wash clothes in rooms, sofa bed had crumbs, staff was very friendly but hotel was not uo to par.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

James

Disliked: Amenities
Pool is cemented over (advertised as having a pool), non-existent continental breakfast (advertised as serving breakfast), distinct odor throughout the building, bathroom faucet was backwards (not the end of the world but communicates about the level of attention given upon installation), and pull out couch had crumbs on the mattress when we unfolded it (other than this, room was adequately clean). Hallway fire alarm was chirping (like the home ones do when needing new battery). Told clerk (didn’t catch his name but long blonde-brown hair) at front desk upon getting settled in at 5pm. Continued to chirp and asked for an update at 8pm. “I’m working on it” was the reply. Upon return at 9:45pm fire alarm still chirping. Went to front desk to speak with attendant and Ruben was working. “It isn’t here in my notes, but I’ll come up and check it in just a minute.” Ruben took care of the fire detector and it did not chirp for the rest of our stay! He is the only reason this is not a 1 star review.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jade

The staff was amazing
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ronald

The rooms were clea
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities
Our reserved hotel room had been sold to someone else. And we only found out about this two hours before checking into the hotel.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in and back out within an hour.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was picking on us making us feel uncomfortable and gave us mess up rooms with no blinds
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
We left without staying at the property.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Plumbing problem the entire stay. I was told we couldn't receive a refund ifwe checked out early.
Stayed 8 nights in Oct 2025
Verified

2/10 Terrible

Karlee

Disliked: Staff & service, property conditions & facilities, room comfort
Never stayed just was charged
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Staff & service
Put us in a room no curtains no microwave and toilet mess up
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tiffany

Nice
Stayed 1 night in Dec 2023
Verified

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
Didnt get any clean towels like the other ESA's where you can go exchange towels had the same towels the whole time we were there went and bought our own dishes and cookware. They charge you for dishes and cookware $39.99 for cookware and $19.99 for dishes.
Stayed 27 nights in Sep 2025
Verified

6/10 Okay

samantha

very noisy
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
Full of flies it smelled clientele not good
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Veronica

Not a good experience what so ever. I left the hotel crying.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Kedrin

Disliked: Amenities
The property wasn’t bad but in side the hotel was filthy the rugs hadn’t been cleaned you had to pay for clean towels no one came to clean the rooms the bath tub creaky when you got in the shower I thought it was going to go down into the room beneath me
Stayed 2 nights in Jun 2025