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Best Western Plus Newport News Inn & Suites

2.5 star property
Travelers can take a refreshing dip in the seasonal outdoor pool or unwind in the soothing spa tub after a day of exploring Newport News

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Photo gallery for Best Western Plus Newport News Inn & Suites

Lobby - Best Western Plus Newport News Inn & Suites (Newport News)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes - Best Western Plus Newport News Inn & Suites (Newport News)
In-room safe, desk, laptop workspace, blackout drapes - Best Western Plus Newport News Inn & Suites (Newport News)
Exterior - Best Western Plus Newport News Inn & Suites (Newport News)
In-room safe, desk, laptop workspace, blackout drapes - Best Western Plus Newport News Inn & Suites (Newport News)
The Best Western Plus Newport News Inn & Suites balances comfort with relaxation. Guests can enjoy the seasonal outdoor pool, rejuvenate in the spa tub, connect to complimentary WiFi, or catch up on work at the business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.2 out of 10
Good
(46 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Located in Central Newport News, a neighborhood in Newport News, Best Western Plus Newport News Inn & Suites is near the airport and near a train station. Skiffes Creek Redoubt and Lee Hall Mansion are local landmarks, and the area's natural beauty can be seen at Chesapeake Bay and Buckroe Beach and Park. Check out an event or a game at Hampton Coliseum, and consider making time for Busch Gardens Williamsburg, a top attraction not to be missed. Visit our Newport News travel guide
Map
500 Operations Dr, Newport News, VA, 23602

What's nearby

  • Christopher Newport University
    Christopher Newport University
    12 min drive - 3.6 miles
  • Busch Gardens Williamsburg
    Busch Gardens Williamsburg
    19 min drive - 15.7 miles
  • Patrick Henry Mall
    6 min walk - 0.4 miles
  • John B. Todd Stadium
    10 min drive - 2.9 miles
  • Fort Eustis
    13 min drive - 8.7 miles

Getting around

  • Newport News Station
    12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF)
    6 min drive

Restaurants

  • Starbucks
    11 min walk
  • Wawa
    18 min walk
  • Chick-fil-A
    12 min walk
  • McDonald's
    10 min walk
  • Starbucks
    16 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel located in Central Newport News
Free continental breakfast, laundry facilities, and a gym are just a few of the amenities provided at Best Western Plus Newport News Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Express check-out, a gift shop, and smoke-free premises
  • A vending machine, an elevator, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus Newport News Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Plus Newport News Inn & Suites pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 30 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Plus Newport News Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Newport News Inn & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Newport News Inn & Suites located?

Located in Central Newport News, this hotel is 0.4 mi (0.7 km) from Patrick Henry Mall and within 3 mi (5 km) of Sentara Port Warwick and Hampton Roads Iceplex. Cinemark City Center is 2.9 mi (4.6 km) away.

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Reviews

Best Western Plus Newport News Inn & Suites Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Tiwang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean with welcoming staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sierra

Liked: Cleanliness, property conditions & facilities
Room was clean, Staff was nice !
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Latoya

Liked: Cleanliness, staff & service, amenities
Clean room , friendly staff and easy check in process
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kristi

Liked: Staff & service
Staff were very nice. Rooms were a clean.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Taccara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very accommodating clean rooms and building, breakfast every morning and tasty.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, amenities, property conditions & facilities
staff excellent rooms were great 😊
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brady

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Had a great 2 day stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean and the staff was nice
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean.. Breakfast was good with plenty if options. Price was outstanding. Staff was warm and courtrous.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast but enjoyed everything. Wish they had kcup pods for the kurege though
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly. Hot tub was nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean, staff friendly, located very near the mall and a Costco. We easy to get to CNU.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Jeffrey

Liked: Cleanliness
Disliked: Amenities
The internet nor the TV worked the entire length of the 3 day stay. If I had been there on business like I normally do I would have had to switch hotels - the rooms were clean and staff friendly but no internet is a problem for business travelers
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The room was comfortable and clean.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful always good staff that is why I keep coming back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Celesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Little stains on the sofa but other wise the room was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast killed this review. It’s the last impression and it’s good to start the day with a good breakfast. But, the pancake machine needs to be fixed or replaced. Coffee maker was also wonky and people just left their diluted cups of coffee next to the machine. Otherwise it would’ve been a great stay. Staff was nice and the lobby was a nice space to hang out in.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gifty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to spend a few nights

I like Best Western, the staff are friendly, beds are firm and comfy and facility is always clean!
Stayed 1 night in May 2025
Verified

6/10 Okay

Laura

Disliked: Amenities
Stayed 1 night while passing through Newport News. Room average clean.Decent size sitting area with sofa. However, sofa was old and stained. Only had Decaf coffee by Keurig. Shower didn't drain well, water was over my ankles by the time I was done. Breakfast was gone by 6:50. Nothing in any of the pans. Bigger issue was there was no one working at the front desk or the area where they prep breakfast. There was no hotel staff at the hotel! I called the phone number, no one answered. I called the Corporate office and let them know the hotel was unmanned.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Not much to say but it was a very good stay!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Mario

Liked: Cleanliness, amenities
Very nice location, close to restaurants and beach. Breakfast was great and look forward to go back there in the near future!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, actually above and beyond in several instances.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was great
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room. Breakfast actually offered meat, eggs, and potatoes. There was only 1 person covering the front desk and breakfast area and while they did an excellent job of managing everything, they really needed help.
Stayed 3 nights in May 2025