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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel in Newport News with free breakfast and a fitness center

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Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
500 Operations Dr, Newport News, VA, 23602

What's nearby

  • Patrick Henry Mall - 8 min walk - 0.4 miles
  • John B. Todd Stadium - 6 min drive - 2.9 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 3.8 miles
  • Fort Eustis - 12 min drive - 9.3 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Best Western Plus Newport News Inn & Suites

Hotel near Christopher Newport University
Free continental breakfast, laundry facilities, and a gym are just a few of the amenities provided at Best Western Plus Newport News Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Express check-out, a gift shop, and smoke-free premises
  • A vending machine, an elevator, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

Does Best Western Plus Newport News Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Plus Newport News Inn & Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Newport News Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Plus Newport News Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Newport News Inn & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Newport News Inn & Suites located?

Located in Central Newport News, this hotel is 0.4 mi (0.7 km) from Patrick Henry Mall and within 3 mi (5 km) of Sentara Port Warwick and Springhouse BarkPark. Hampton Roads Iceplex and Cinemark City Center are also within 3 mi (5 km).

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Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Denae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 4 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful except the gym was out of order so if you don’t care about that I would highly recommend
Stayed 3 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, actually above and beyond in several instances.
Stayed 2 nights in Apr 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disinfectant smell was overpowering. Location excellent. Staff very nice. Repair request addressed very promptly.
Stayed 3 nights in May 2025

4/10 Poor

Eureka

Disliked: Property conditions & facilities
Too much to report. Won't be returning
Stayed 2 nights in May 2025

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could have stayed is all I can say.
Stayed 5 nights in Apr 2025

2/10 Terrible

Shannon

Disliked: Staff & service, amenities, property conditions & facilities
Nobody at front desk upon check in. Mold all in bathroom. Odors and smells. Furniture dirty.
Stayed 1 night in May 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel 3 times and it’s always a pleasure. Mitul is a great representation of the hotel. Definitely worth the stay. Pricing is great. Love the breakfast as well. Thank you.
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Quiet, comfortable, uneasy with the area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here often visiting Busch Gardens.
Stayed 1 night in Dec 2024

6/10 Okay

Marc Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the service was great, especially the daytime front desk lady, but 2 false fire alarms (1 at 6am) after driving for 8 hours 2 hours prior, and noisy girls running up and down the halls all hours of the night, screaming and talking and banging on the hallway walls, it kind of ruined it for me. Service was not the issue here, rooms are slightly dated but you def get what you pay for, disappointing that I didn’t get to rest much at all…
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Not much to say but it was a very good stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family shopping trip.

The hotel was clean . Are room was suite enough room for a family of 4. The free breakfast was good.
Stayed 3 nights in Dec 2024

4/10 Poor

A

Liked: Staff & service
Disliked: Cleanliness
Front Desk agent was friendly and helpful, however room was dirty and had a bad smell. Toilet paper on the roll was not new and had several big dirty marks on it so we had to get fresh roll. Area around the bathtub was blackish & moldy, and walls had lots of stains. Walls in the room were paper thin, and there was loud screaming/ fighting outside in the night. We were woken up in the morning by an employee (maybe a manager) loudly scolding another employee in the hallway. Based mainly on the lack of cleanliness, we would not stay at the location again.
Stayed 1 night in May 2025

8/10 Good

Mario

Liked: Cleanliness, amenities
Very nice location, close to restaurants and beach. Breakfast was great and look forward to go back there in the near future!
Stayed 1 night in Jul 2024

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Would definitely stay again!!!
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, they need longer shower curtains but otherwise it was great. We appreciated the pet friendly accommodation.
Stayed 2 nights in Sep 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I would recommend and stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly. The place was clean. The remote to the television was missing and they couldn't replace it, I couldn't manually operate the television because it couldn't receive any signals. So, no TV for me. The shower temperature was tepid, so no hot shower either.
Stayed 1 night in Mar 2025

4/10 Poor

Korey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was dirty, out dated and stained towels
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful property and service.

Wonderful stay, really enjoyed my stay.
Stayed 1 night in May 2024

4/10 Poor

WILL

Disliked: Property conditions & facilities
I’ve been coming to this location for a few years for work and this place is heading in the wrong direction going down. They require a $150 deposit on top of an incidental charge to stay here. If it wasn’t so convenient I would definitely find another hotel.