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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel in Newport News with free breakfast and a fitness center

Choose dates to view prices

The Best Western Plus Newport News Inn & Suites balances comfort with relaxation. Guests can enjoy the seasonal outdoor pool, rejuvenate in the spa tub, connect to complimentary WiFi, or catch up on work at the business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.0 out of 10
Good
(41 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
500 Operations Dr, Newport News, VA, 23602

What's nearby

  • Patrick Henry Mall - 8 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 3.8 miles
  • Virginia Living Museum - 7 min drive - 4.4 miles
  • Fort Eustis - 12 min drive - 9.3 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cheddar's Scratch Kitchen - ‬9 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel near Christopher Newport University
Free continental breakfast, laundry facilities, and a gym are just a few of the amenities provided at Best Western Plus Newport News Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Express check-out, a ballroom, and a gift shop
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

Does Best Western Plus Newport News Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Plus Newport News Inn & Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Plus Newport News Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Plus Newport News Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Newport News Inn & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Newport News Inn & Suites located?

Located in Central Newport News, this hotel is 0.4 mi (0.7 km) from Patrick Henry Mall and within 3 mi (5 km) of Sentara Port Warwick and Hampton Roads Iceplex. Regal Kiln Creek and Cinemark City Center are also within 3 mi (5 km).

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Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1007 reviews
Rating 8 - Good. 277 out of 1007 reviews
Rating 6 - Okay. 149 out of 1007 reviews
Rating 4 - Poor. 93 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Harlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenient to whole area, and the room was very clean. The staff was helpful and very professional and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heydy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean perfectly
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was decent.
Stayed 1 night in Sep 2025

10/10 Excellent

Celesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Little stains on the sofa but other wise the room was good.
Stayed 1 night in Sep 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The room was comfortable and clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, amenities, property conditions & facilities
cleanliness was great and the food
Stayed 2 nights in Jul 2025

10/10 Excellent

Denae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Apr 2025

6/10 Okay

Sheila

Liked: Staff & service
Disliked: Property conditions & facilities
The best thing about the stay was the spaciousness of the room. The coffee machine was cool. However, the carpet was dingy and much of the furniture was broken down. The toilet did not flush properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here often visiting Busch Gardens.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room. Breakfast actually offered meat, eggs, and potatoes. There was only 1 person covering the front desk and breakfast area and while they did an excellent job of managing everything, they really needed help.
Stayed 3 nights in May 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Room was dirty.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Front desk staff was super professional, helpful, courteous exceptional service from everyone. From check in with Laticia so warm and friendly, Mitul was excellent with our towel request late one night, Zorica was wonderful at breakfast and all day and Marie when Zorica shift was over. They are jewels to have as employees. Everyone was so pleasant it made our stay even better. Please let them know how we appreciated each one of them.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful except the gym was out of order so if you don’t care about that I would highly recommend
Stayed 3 nights in May 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disinfectant smell was overpowering. Location excellent. Staff very nice. Repair request addressed very promptly.
Stayed 3 nights in May 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel 3 times and it’s always a pleasure. Mitul is a great representation of the hotel. Definitely worth the stay. Pricing is great. Love the breakfast as well. Thank you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful property and service.

Wonderful stay, really enjoyed my stay.
Stayed 1 night in May 2024

4/10 Poor

Carrie

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this Best Western was not great. For some pros though, it is in a good location and right across the road (pretty much) are several dining options and shopping options. For the hotel itself, the staff was okay, but the facility was run-down and really dirty. The floors were sticky in the hotel common areas as well as the room itself. The room smelled terrible, and the couch in the room was visibly filthy and stained. There were spots on the walls that appeared to be either a soda splash or possibly even blood. I ended up getting some disinfectant spray and spraying and wiping down the tile floor area, the chair and desk, and other hard areas. The bed itself did look clean, but I sprayed that down as well. I did not eat breakfast at the facility, and we ended up leaving early due to a family emergency at home, but I would not stay here again.
Stayed 4 nights in Sep 2025

8/10 Good

Allison

Liked: Staff & service
Breakfast and staff was good!!!
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Quiet, comfortable, uneasy with the area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All hotels have an odor. It's in the carpet. Please get hard floors. So much cleaner, smell and allergen free, .
Stayed 4 nights in Apr 2025

4/10 Poor

Eureka

Disliked: Property conditions & facilities
Too much to report. Won't be returning
Stayed 2 nights in May 2025

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quick trip, family time

Just a quick trip overnight for some family time. Location was great, value was excellent
Stayed 1 night in May 2024

8/10 Good

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff - 3 different people at different times were all super helpful and nice!
Stayed 2 nights in Sep 2024

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