Is The Wheatsheaf Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Wheatsheaf Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Does The Wheatsheaf Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AM–1:30 PM on request. A roundtrip fee applies.

Where is The Wheatsheaf Hotel located?

Situated in Newport, this hotel is within 1 mi (2 km) of Seaclose Park, Carisbrooke Castle, and Isle of Wight Area of Outstanding Natural Beauty. Robin Hill is 2.8 mi (4.5 km) away.

10/10 Excellent

Rob

May 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheatsheaf Hotel

Great place to stay, friendly staff, great atmosphere, right in middle of town and close to the main street.

Stayed 1 night in May 2023

10/10 Excellent

Amy

Jun 15, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the heart of Newport. Owner and staff very kind and friendly!

10/10 Excellent

Julieann

Apr 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stay at this hotel whenever I have to stay on the Isle of Wight. I love the old wordy pub feeling and the staff are extremely friendly. The breakfast is also really good.

Stayed 1 night in Apr 2023

10/10 Excellent

Phil

Sep 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and cozy pub with friendly staff. Stayed two nights for a wedding and it was the perfect place to come back to being so central

Stayed 2 nights in Sep 2022

4/10 Poor

Ruth

Nov 14, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedroom

Bedroom very small, bed really uncomfortable , shower really slow to heat up. Breakfast was nice but unfortunately we could not have breakfast on Sunday as it was not being served before 8am and we had to catch the ferry home

Stayed 2 nights in Nov 2022

4/10 Poor

zoe

Oct 26, 2022

Liked: Cleanliness, staff & service

We paid for a Superior room but got put into a very small double . I mean you could only get out of one side of the bed . I approached the hotel who said the manager will call me , he never did . So I called him 2 days letter in which he refused to do anything about it . Shane as I would if returned the other staff were lovely and the breakfast was huge and tasty . Shame about the managers attitude . Also parking is terrible , really bad .

Stayed 1 night in Oct 2022

8/10 Good

Trevor

Apr 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. The bathroom needs work.

The staff were very friendly and helpful. Nice to have tea and biscuits etc. in the room. Unfortunately, I had to head out before 8 am so missed breakfast but heard from friends that it was good. The room was fine, the strange layout of electrical sockets with one unusable behind the bed head. It would have been more helpful to have the USB socket near the bed rather than over by the kettle, on the other side of the room. The battery cover on the TV was missing. The bathroom was poor, unfortunately. The shower cubicle was awfully small and just rather disappointing for a hotel. I am 6' 3" and bearly fit. The shower tray creaked as I stood on it, it has not been fitted properly and beware it will break at some point! The silicon was interesting, haven't seen a hit-or-miss silicone before. Expect it is not doing its job. The shower curtain was trailing on the ground and it looked like someone had recently wet the floor before I entered the room and not moped it up. Someone desperately needs to clean out the bathroom fan it is loud, I suspect it has never been removed and cleaned. It would have been good to have the shower bottles in the cubicle and some soap by the basin rather than using the same body lotion for both. The mirror with the shelf was cheap and felt it was going to break when using the soap. Most of these points are fairly simple to fix so hopefully this review is read and constructive. They were small niggles, still had a very nice time.

Stayed 1 night in Apr 2023

2/10 Terrible

Paula

May 22, 2023

I booked this with pay at property option. Hotel took money straight away and refused to pay back. 2 days before my stay I receive a voicemail to say under new management and not honouring existing bookings. Disgraceful !!!

Stayed 2 nights in May 2023

6/10 Okay

Janice

Apr 18, 2023

Disliked: Property conditions & facilities, room comfort

Not good for old folk

The room was small for a double bed that when i leant against it it scooted accoss te oom (safety issue). *Could not have the shower st the right high as it kept sliding back down to lowest point, the rainfal shower well could not work that one out! *Air circulation there was non couldnt open the window! No fan! And in the adverts it said airconditioning well I would like to know where that was. * the noise at 2-3 am from ye drunks out side was not appreciated. * the internal spiral stairs are very narow and I found these difficult to manage a few times I was worried about falling. I WILL NOT BE STAYING THERE AGAIN DUE TO THE ABOVE

Stayed 3 nights in Apr 2023

8/10 Good

Johannes

Feb 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Die Zimmer befinden sich oberhalb eines vom Reiseführer empfohlenen Pubs. Meins war hell, freundlich, sauber und modern eingerichtet. Vom Zustand des Aufgangs her war das nicht unbedingt zu erwarten. Lobenswert ist, dass auf Einwegkosmetika verzichtet wird und dass die modernen Armaturen weniger Wasser verschwenden. Am Nutzen der ausgelegten hölzernen Einweglöffel wage ich allerdings zu zweifeln. Was man dem Hotel nicht vorwerfen kann, aber trotzdem hervorheben sollte: Hier macht es Sinn, ein größeres Zimmer zu buchen. Im kleinen Doppelzimmer gibt es weder Tisch noch Stuhl, sondern nur ein schmales Wandbrett als Ablage. Der Platz in der ohnehin kleinen Dusche wird durch die nach innen öffnende Falttür und die voluminöse, kantige Armatur der Regendusche zusätzlich reduziert. Als große und schwere Person musste ich mich sehr vorsichtig bewegen, um nicht ständig irgendwo anzuecken. Es kommt selten vor, dass man sich als Alleinreisender in einem Doppelzimmer beengt fühlt. Hier war es aber der Fall und ich würde nur ungern einen ganzen Tag bei schlechtem Wetter in diesem Raum verbringen wollen. Und bitte, liebe UK-Bürger: könntet Ihr nicht bei der Einreise einen zwingenden Lehrgang vorschreiben, wie man Eure Schiebefenster benutzen kann, ohne Lärm zu verursachen und Körperteile abzutrennen? Wie lüftet man richtig, wenn ein neues Schiebefenster hinter ein altes gesetzt wurde und das eine oben, das andere unten aufgeht? Klar, wenn man den Trick einmal kennt, ist es sicher einfach...

Stayed 2 nights in Feb 2023

8/10 Good

Neil

Sep 2, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well maintain property

Stayed 2 nights in Aug 2022

4/10 Poor

Bissell

May 24, 2022

Disliked: Staff & service

I put in my search in Expedia to stay in Newport by Bristol. i was looking at the map. I selected a property that I thought was there, but it was actually in Newport (ANOTHER CITY in the SAME VICINITY, SAME COUNTRY) but not the Newport I was expecting. It cost me HOURS of travel time on Motorcycles in the Rain. Did I get a refund? NO. Between the HOTEL and EXPEDIA I was given bad information. What country has towns named the same in the same vicinity?

Stayed 1 night in May 2022

2/10 Terrible

Trevor

Oct 13, 2021

Liked: Cleanliness

Disliked: Staff & service, room comfort

Worst 3 star hotel ever

It’s not a 3 star hotel …. It’s a B and B the room I was allocated was ridiculous, although very clean that was is it. Shower when you could get in due to size was hard to use correctly also flooded. Mattresses were awful. Food was pizza only and ordered in. Breakfast was ok.

Stayed 1 night in Oct 2021

6/10 Okay

John

Jun 10, 2021

Liked: Cleanliness, staff & service

Twin room . TV on the wall which you couldn’t see from either bed 🤔

Stayed 1 night in Jun 2021

10/10 Excellent

Nigel

Mar 16, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice hotel, would like to visit in non Covid times, room was good and the breakfast was excellent.

Stayed 1 night in Mar 2021

2/10 Terrible

Ashley, London

Sep 16, 2020

Liked: Staff & service

Booked and paid for a superior room which claimed to have a queen and two twin beds, was given a weeny box room with one twin bed. The bedding was dirty and you could hear the drunks outside like they were in the room with you all night (to be expected as this hotel is in town centre). We checked out a day early and a refund/ any compensation was declined by the owner. Big thank you to the morning staff who were lovely and understanding although unfortunately could not help us.

Stayed 2 nights in Aug 2020

8/10 Good

Martin

Sep 12, 2020

Liked: Cleanliness, staff & service

Disliked: Room comfort

Wheatsheaf Newport Isle of Wight

The accommodation overall was nice and in a good location. The staff were friendly and willing to help wherever they could and the was good. However the room was disappointing as it was very small and poky for a standard double with not space to move around and limited wardrobe space which was a shame as I had stayed there before in a much bigger room.

Stayed 4 nights in Sep 2020

10/10 Excellent

Kristina

Aug 30, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was very quiet and comfy. I would recommend to stay here. Nice and quiet room ( 8 ) with everything for relaxed stay. In the centre and near to shop, cafes, etc.

Stayed 2 nights in Aug 2020

2/10 Terrible

theresa, isle of wight

Jul 19, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities

The room was clean ...but very noisy location....it wasnt the room i booked online ..staff not social distancing ....no use of ppe.

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Dec 21, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

It’s the only hotel I have ever booked and instead of giving my engineers the booked rooms they only checked them in one room and then called after midnight to check into the other room. The hotel have refused to refund us for a room they didn’t give us the keys to. We have engineers in hotel every week of the year and have never received such an unprofessional check in

Stayed 1 night in Dec 2019

6/10 Okay

r

Oct 29, 2019

Liked: Cleanliness, staff & service

ok if you do not have mobility problems

do not use if you have mobility problems steps up to rooms are on a spiral and very dark. breakfast ok in the center so town and nice old pub with log fire friendly staff shower ok if you are a child i couldn't fit in it

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Oct 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Wheatsheaf Hotel Newport Isle of Wight

The room was very nice, however the bathroom and shower were very small which let it down as the rest of the room was lovely.

Stayed 2 nights in Oct 2019

10/10 Excellent

Ellen

Sep 28, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made feel very welcome at checking by Kate. Room lovely, breakfast great, also tried house specia

Stayed 2 nights in Sep 2019

6/10 Okay

Jaderson d.

Sep 25, 2019

Liked: Check-in, communication

Disliked: Cleanliness

Not too bad

Staff was great, no problem at all, nice breakfast. But few things has to be pointed out. We were given a family room that we decided to move a bed and it had a lot of dust and broken glass underneath, shower was in need of maintenance, no pressure only dripping water. Parking is limited and a bit of walk from the place, I had an issue that when we got there late, there was a commercial van parked on the allocated parking and I had to pay a over night parking ticket down the road.

Stayed 2 nights in Aug 2019

2/10 Terrible

Tariro T

Sep 13, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible terrible. Look elsewhere!!!!

If you really want to know what the experience is like at this place. Grab cup of tea you need it. COMFORT As you all know the place is called Wheatsheaf HOTEL, it is not a hotel. It is a terrible accomodation above a very smelly and unkept pub. To access the rooms you have to climb a severely rundown tight spiral staircase which makes it very uncomfortable to carry luggage to the room. The staircase is also badly lit making it a trip hazard. The Hotel policy states the accomodation is suitable for disabled people ... it is not. There isnt a lift or disabled access, narrow and uneven floors and corridors and a lot of stairs. When you go into the room, the bedrooms are very small and everything is cramped into the tight space. A room approximately 9m2 has 3 single beds, toilet, a cupboard and side tables. The shower is a 600mm x 600mm with a door that closes from the inside making it difficult to open and close the door. There is no water pressure and the shower floods. Im 4ft 11 and a size 8 and that shower was very small for me.The beds have not been moved and had collected a sickening amount of dust (picture in evidence). The barely existing management did not enforce staff to clean under beds until the 3rd day of complaining to which a family member with hayfever on prescribed medication was nearly hospitalised due to severe allergic reaction to the dust. My luggage bag was damaged during their cleaning which they were rude, denied accountability and didnt compansate

This picture was taken after manager informed us they cleaned the room. We had to stay in that room 2 more days complaining until the room was suitable to stay in and at that point it was time for us the leave.

the housekeeper finally cleaned the room however, my lugage was damaged in the process. The manager Kelly was unprof & rude, denied responsibility and stated it is not in policy to move customer luggage yet everyday they did in order to makes beds.

you can compare this image to the ones advertised, they are not the same.

the airconditioning was noisy and dusty and for my sister with hayfever, it was heartbreaking to hear her suffering all night and in pain

Stayed 4 nights in Aug 2019

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