Is White Hart, Newmarket by Marston's Inns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at White Hart, Newmarket by Marston's Inns?

Self parking is free at this property.

What time is check-in at White Hart, Newmarket by Marston's Inns?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

Where is White Hart, Newmarket by Marston's Inns located?

Situated in Newmarket, this inn is within 1 mi (2 km) of National Horseracing Museum and Newmarket Racecourse. National Stud is 2 mi (3.2 km) away. Newmarket Station is 8 minutes by foot.

8/10 Good

John

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location to stay at when attending Newmarket racecourse. Staff are always very helpful and pleasant.

Stayed 1 night in May 2025

10/10 Excellent

Philip

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Lovely place, reception was really friendly and helpful. Great location

Stayed 1 night in Mar 2025

10/10 Excellent

BRIAN

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Nice clean room in great location

Stayed 2 nights in Jan 2025

10/10 Excellent

Joyce

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff here is truly wonderful! As there is no elevator, they helped us to take our bags upstairs to our rooms. I was working a good portion of our trip and the wifi here was great. The employees offered suggestions on places we could walk to visit in the town and made sure to let us know if the pub kitchen was closing in case we wanted to order.

Stayed 3 nights in Jun 2025

6/10 Okay

Donna

Jun 22, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Room 11 was basic but clean. However, as visit was during very hot weather, had to leave window open and consequently was extremely noisy until very late and again early the next morning. We would add that the staff were amazing; friendly and very helpful, even though they were extremely busy .. thank you great staff!

Stayed 1 night in Jun 2025

8/10 Good

colin

Apr 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Marston's itself was excellent.surperb food and great satisfying breakfast. The hotel rooms were small and a bit dated and requires refurb. Can be very hot and music plays until midnight. However we did enjoy our stay and would return.

Stayed 1 night in Apr 2025

8/10 Good

Carole

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is conveniently placed for all the attractions that Newmarket has. The room was clean the staff very helpful. The only downside was the stairs as our room was on the second floor and I have mobility problems but I done it and got quicker in the three days we stayed.

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Jul 9, 2025

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Disappointing stay

The guy on check in was pleasant and helpful, but that was the only time we saw anyone on the desk,The room was small and needed a freshen up,there was marks on the walls ,wallpaper coming off .there was no veiw. The beds were comfortable , and there was a good size bathroom. ,we found our stay disappointing.The hotel needs up dating it looks tired .we have stayed a few times but this has been the worse room.There,s a good size car park,and the location is great

Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Jan 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a lovely time, great food and atmosphere and the staff went out of their way for us.

Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Jul 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than okay for a quick stop

Pleasant and fairly priced in the centre of Newmarket. Staff with very pleasant and helpful.

Stayed 1 night in Jun 2024

10/10 Excellent

John

Feb 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly, helpful staff

Stayed 1 night in Feb 2023

10/10 Excellent

Tanya

Dec 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very homely feel and beautiful building and facilities! Nothing is too much for the staff! I would definitely return!

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Feb 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value visit

Very welcoming stay as before...Saturday nites can be noisy in rooms as bar has events on but finished by 12 midnight....other times fine ....had a water leak in bar so had to close pub but had a free breakfast next morning as a kind extra. Very good attention to us staying all considered .

Stayed 2 nights in Feb 2023

6/10 Okay

Christine

Aug 23, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Property tierd rooms need painting. Blood on sheets in one bed. Would not stay again.. Go to the Premier Inn up the road.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Aug 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel is clean, the room was basic but a good size with a decent size bathroom, could do with abit of tlc, but the room was very comfortable, there is road noise but to be expected has its on a main Rd in the centre of a lovely town and there is music on at weekend, we was staying three nights ended up staying four, I did think breakfast should be included in the price, The meal we had in the bar was very good. The lady on reception was very pleasant and welcoming, in fact all staff was pleasant,. We had a good time, the races was great, we will come again

Stayed 3 nights in Aug 2023

8/10 Good

steven

Mar 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend break in Newmarket

Long weekend break. Hotel is an old Inn well situated on Newmarket high Street. Rooms recently refurbished to a good standard and very helpful staff. Part of pub chain and 20% discount on food for guests. No lift and big flight of stairs to negotiate to access rooms.

Stayed 6 nights in Mar 2023

8/10 Good

BRIAN

Aug 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unfortunately had a beer delivery right outside our window at 8am. Other than that another pleasant stay at The White Hart

Stayed 2 nights in Aug 2024

4/10 Poor

Julie

Nov 17, 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

2 rooms booked. First room was very small. Poor sealant round the bath, broken hook in bathroom, peeling wallpaper and no modern facilities, ie. USB ports. Second room, black mould all around window.

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Mar 21, 2023

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Location and staff good. Very tired and needs some serious TLC. Room was tatty and a lot of dust on skirting boards and dado rail.Also the carpet could of done with a better vacuum. Bathroom was very dark.Beds and bedding really comfortable.

Stayed 1 night in Mar 2023

6/10 Okay

MIKE

Jun 23, 2024

Disliked: Property conditions & facilities

No lights in the room Not working Very warm room

Stayed 1 night in Jun 2024

8/10 Good

Maximino

Sep 9, 2024

Liked: Cleanliness, staff & service

1. Music unnecessarily too laud. I understand it's a pub and some degree of noise is expected, but certainly we could have done with a bit of less dBs. Since we couldn't sleep we decided to take turn it into an opportunity and headed down for a drink, but it was impossible to keep a conversation. There was no need to put the DJ so laud. A bit lower and you could have still keep the fun while making it easier to those who wanted to sleep (or have a conversation in the pub) 2. The TV was not smart TV. Nowadays I think this is a must for all hotels. 3. The carpet and furniture in general looked quite old 4. No contactless key. Not even magstripe card. Just a real physical key to access the room! Nowadays all hotels (even the cheapest ones) have contactless technology for the room

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Oct 27, 2024

Liked: Cleanliness, staff & service, room comfort

A Great Overnight Stay

We booked in to stay while attending an event nearby, and the location was perfect to get to and from it easily. The staff at the hotel were exceptionally attentive and good-humoured, which made us feel really welcomed. It was an easy check-in, helped by the fact that you can do some of it online. The place was a bit of a maze of corridors when you went up to find your room, which took a bit of getting used to when it came to navigating. One area had a rather musty smell in the corridor, but otherwise everything appeared clean. The place does seem to need a little bit of TLC to fix some paint chipping and general aesthetic wear and tear from years of use, but really, most things were inoffensive all being told. Our room was comfortable, spacious and tidy. Like the corridors, a bit worn down, but nothing that can't be quickly fixed up given a moment of consideration. The lighting was rather odd in both the bedroom and bathroom - very dull, particularly with the latter, and could probably use with updating. Onto the positives, the bed for extremely comfortable and we slept really well. The room even had a huge TV as well, which is always a bonus, as we tend to like to put our feet up in the evening. The local area is great for conveniences, with plenty of different shops and restaurants to visit. We ate in the pub below the accommodation, and the food was exceptionally good. Highly recommend!

Stayed 1 night in Oct 2024

6/10 Okay

Rob

Aug 5, 2022

Liked: Staff & service

Disliked: Property conditions & facilities

Great staff - very tired rooms

The best thing about this hotel is clearly the staff. Both the Manager and Duty Manager are having to do so much more than they should as Marstons really need to do more with this "hotel" The refurb for the pub is brilliant - and clearly where they generate most of the money but the rooms are tired and way below anything else i've stayed at this year ( over 50 stays) First room was tiny, super hot and noisy due to kitchen fan out put and overlooking an enclosed rooftop heat trap. Got moved eventually as Steve found a room - but someone else was given a key and was able to open the door at 10 pm !! The bathroom had no main light working and the bath was old so the shower grip had worn away and it was lethal when using shower gel. I was willing to move hotel if i could not get another room but Hotels.com couldn't help - luckily the hotel staff sorted this. I don't want to sound like i'm just a moaning traveler - but i've had so much better for so much less with other stay overs and i think this hotel are frankly able to charge whatever they want based on the town - but its way below par Food was OK - decent service - again the staff are the stars

Stayed 1 night in Aug 2022

8/10 Good

David

Oct 5, 2025

Liked: Cleanliness, staff & service, amenities

Very friendly welcome on reception. Rooms are noisy (to be expected) whilst pub is open. Decor is very dated but the room was clean. Breakfast excellent value and good portions

Stayed 2 nights in Oct 2025

6/10 Okay

colleen

Aug 9, 2025

The staff were excellent as was the breakfast but we had to change rooms as the heating was on full and the first room was unbearably hot and the radiator was broken. The rooms were very clean but in need of some refurbishment

Stayed 1 night in Aug 2025

White Hart, Newmarket by Marston's Inns

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