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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Meeting facility
Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Reception
Cocktail bar, ocean views, open select days
The Roker Hotel offers a peaceful escape in Roker with three Italian restaurants and kids' options. Guests can enjoy coffee at the on-site café, free self-parking for exploring nearby attractions, and convenient dry cleaning services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Portable fan
Sofa bed - single
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Shower/tub combination
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Portable fan
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Portable fan
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Portable fan
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Portable fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Small Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

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About the neighborhood

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 15 min walk - 0.8 miles
  • Stadium of Light - 2 min drive - 1.2 miles
  • Sunderland Empire - 4 min drive - 1.4 miles
  • University of Sunderland - 4 min drive - 1.8 miles
  • Port Of Tyne - 18 min drive - 9.8 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Torque Bar - ‬16 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Fausto Coffee - ‬2 min walk
  • ‪liking - ‬17 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale hotel located in Roker
Consider a stay at The Roker Hotel, BW Premier Collection and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and soul food. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Wedding services, a ballroom, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Wardrobes/closets, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Roker Hotel, BW Premier Collection?

Self parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this hotel is within a 15-minute walk of Whitburn Sands and National Glass Centre. Stadium of Light and Sunderland Empire are also within 2 mi (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 890 reviews
Rating 8 - Good. 294 out of 890 reviews
Rating 6 - Okay. 121 out of 890 reviews
Rating 4 - Poor. 50 out of 890 reviews
Rating 2 - Terrible. 25 out of 890 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great fining options .plenty of parking spaces. Amazing seafront location
Stayed 4 nights in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
Stayed 4 nights in Aug 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character of this hotel. Staff was very friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roker riviera soul event

We went for a northern soul event and also stayed there day and night everything was fantastic the room was very nice and clean the event was excellent if they put events like that on we would definitely be there again
Stayed 1 night in Jul 2025

10/10 Excellent

Bertie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2025

6/10 Okay

Monica

The staff were lovely. Jasmine, on reception, could not have been more helpful. Location on the seafront fantastic. But hotel tired and the noise from other rooms intrusive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel Could have used one support bar getting in and out of the bath
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach. Extra parking around the back of the property was covered by cctv. Neat and tidy room, very powerful shower. Good food and service provided in the restaurant and bar.
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely decorated and both radiators were on full so the room was very hot (for me) and only one of the windows opened slightly .. lovely breakfast, comfortable room, friendly staff, good price
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for north east business visit
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
As always staff were excellent . Room was beautiful and all in all great stay :)
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get new pillows!

Pillows are terrible and the shower was a weird height but other than its a great hotel.
Stayed 1 night in Apr 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor and spacious. Nice to have complimentary parking . A shame other Hotel car parks don’t provide the same customer service . Much appreciated 🙂
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Comfiest bed with 4 overfilled pillows & 2 scatter cushions…..I was gutted when morning came! Breakfast was good - standard English breakfast. Overall, it’s a yes, from me!!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Brilliant stay!

Great stay! Lovley room, whirlpool bath etc Couldn't fault our stay Many thanks
Stayed 1 night in Jul 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view over the beach. Lovely bar with good food.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Stayed 2 nights in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across the street was the North Sea with pier and lighthouse.
Stayed 1 night in Apr 2024

10/10 Excellent

Stefan

Great breakfast friendly staff. Room had a magnificent ses view
Stayed 3 nights in Feb 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, helpful and friendly staff, clean and spacious room. The area is beautiful, lovely walk along the beach.
Stayed 1 night in Jun 2023

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy, very good breakfast.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, stayed for wedding , staff lovely , room great just a little the hot side breakfast lovely, would definitely return again 😀
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Room was nothing like photos, starting to look a little tired. Corridor doors banging until late into night. Cold tap was luke warm weirdly and plumbing barking like a dog for 20 minutes after every use of a tap. Was given a free drink voucher in with paperwork on check in but never mentioned and only saw it after I had checked out.
Stayed 1 night in Jul 2025

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