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The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

Property class: 3

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Photo gallery for The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

A modern outdoor patio with a fire pit, picnic tables, and a glass door leading to a room. - The Reston Hotel, Newcastle South (Washington), Part of the AG Collection (Washington)
A sign for The Reston Hotel advertising its Restobar and Meetings services, contact number, and a website for booking. - The Reston Hotel, Newcastle South (Washington), Part of the AG Collection (Washington)
A hotel room with two beds, a desk with a chair, a television, and a window with curtains. - The Reston Hotel, Newcastle South (Washington), Part of the AG Collection (Washington)
A hotel lobby with a reception desk, seating area, and vending machines. - The Reston Hotel, Newcastle South (Washington), Part of the AG Collection (Washington)
A hotel entrance with a sign reading 'The Reston Hotel Washington.' - The Reston Hotel, Newcastle South (Washington), Part of the AG Collection (Washington)
The Reston Hotel, Newcastle South (Washington), Part of the AG Collection provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

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Room options

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Showing 2 of 2 rooms

View all photos for Double Room

A hotel room with a large bed, a desk with a computer and chair, a television, and a window with curtains.

Double Room

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Washington is home to The Reston Hotel, Newcastle South (Washington), Part of the AG Collection. Karting North East and Adventure Valley are local attractions and those in the mood for shopping can visit Metrocentre and Bigg Market. Looking to enjoy an event or a game while in town? See what's happening at St. James' Park or Pelaw Grange Greyhound Stadium. Visit our Washington travel guide
Map
Emerson Rd, Washington, England, NE37 1LE

What's nearby

  • A pitcher plant with a red rim and green leaves.
    Durham University
    15 min drive - 10.9 miles
  • A stadium with a modern design, surrounded by greenery and urban infrastructure.
    St. James' Park
    20 min drive - 9.2 miles
  • A river with a modern bridge, a lit street lamp, and a building with a curved facade.
    Quayside
    20 min drive - 9.2 miles
  • Birtley Golf Club
    19 min walk - 1.0 mile
  • Birtley Leisure Centre
    3 min drive - 1.7 miles

Getting around

  • Pelaw Station
    8 min drive
  • Chester-le-Street Station
    11 min drive
  • Newcastle Intl. Airport (NCL)
    31 min drive

Restaurants

  • Starbucks
    3 min drive
  • The Red Lion
    5 min drive
  • Burger King
    13 min walk
  • Champs Sports Bar and Grill (formerly Chevys)
    8 min walk
  • The Wheatsheaf Pub
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 2.99 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.95 for adults and GBP 12.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Null
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 12.95 for children
  • Self parking fee: GBP 2.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Reston Hotel, Newcastle South (Washington), Part of the AG Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 2.99 per day.

What time is check-in at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

Check-out is at 11:00 AM.

Where is The Reston Hotel, Newcastle South (Washington), Part of the AG Collection located?

Situated in Washington, this hotel is 0.8 mi (1.4 km) from Birtley Golf Club and within 3 mi (5 km) of Pelaw Grange Greyhound Stadium and Washington Old Hall. Angel of the North and Lumley Castle are also within 3 mi (5 km).

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Reviews

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection Reviews

8.2

Very Good

8.2

Cleanliness

7.2

Amenities

9.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 118 reviews
Rating 8 - Good. 36 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 7 out of 118 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was perfect for our needs for the Great North Run. Plenty of parking plus tesla chargers. Sports bar down the road and bus stops nearby for easy access into the city
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with a comfortable bed. Excellent shower!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Absolutely great stay! Wasnt expecting it to bed the best as it was really cheap however it was immaculate clean and the staff was so so lovely and will return back there in the future if needing a place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for the price. Room was very well appointed with great shower and plenty hot water. Staff were very attentive and breakfast cooked to order at a very good price. Bar was available too although I didnt use it. Plenty parking available close to reception and looked secure. Would definately stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The room was clean and good service from the staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really quiet room considering its location. Only noise came from neighbouring bedroom doors shutting (and ours rattling when they did so) Staff were lovely. Good breakfast offering included.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Reception team were great. Plenty of parking and the room was a good size.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying and would definitely recommend to anyone from price safety cleanliness. Staff very friendly professional and helpful. Will be visiting again when bk in the area
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and well presented but you may need to bring an extra plug or 2 as I could only find 1 plug socket so I had to swap around charging. But overall it was a nice place to stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and tidy staff very helpful and friendly, couple of bad points restaurant not doing main meals in the evening only panninis and pizza, but they do do a great breakfast also rooms need updating no power points or usb sockets near the bed so you better off taking extension lead
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, rooms are clean and functional. Lots nearby.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly easy accessible and clean
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were very friendly. The area was convenient for my travels.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
To start this was a last minute booking as I was travelling back home from Scotland with 2 broken ankles! Called that morning and spoke to Zoe who was amazing 🤩 she sorted us ground floor room's as close to the front door as possible. The beds were really comfy and for 1night all I needed was rest. Yes it looks a little tired but they have great renovations planned. The breakfast (paid separately) is so worth it Zoe also catered for my need's amazing. We shall return. ⭐⭐⭐⭐⭐
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Great location, close to A1. Very friendly and professional staff. Property could with a refresh, which we believe is due soon. No hot water. Bed was very comfortable though. Really nice breakfast.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Cracked bath. Rusty taps Staff lovely Old run down room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Just changed from being a Campanile, so needs updating. Was clean and comfortable for a one night stay. Easy to find and convenient from motorway. Now charges £5 for parking unless booking is made directly with AG group. Nearby Toby carvery is good value for breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what was needed

Room was clean and tidy, no problems
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very dated decor, furnishings. A very thin duvet. The mattresses were terrible. One was bigger than the other, feeling the springs was very uncomfortable while trying to sleep. Staff were lovly.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Found shower difficult with high sided bath but have since discovered assistance room so trying that next time. Seriously disappointed over having to pay for parking. Might cause me to look elsewhere.
Stayed 2 nights in Nov 2025