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Four Points Flex by Sheraton Newcastle

3.0 star property
Travelers find exceptional value at this Newcastle City Center hotel, just steps from St James Park and Quayside, with a welcoming bar and coffee options.

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge - Four Points Flex by Sheraton Newcastle (Newcastle-upon-Tyne)
Reception - Four Points Flex by Sheraton Newcastle (Newcastle-upon-Tyne)
Lounge - Four Points Flex by Sheraton Newcastle (Newcastle-upon-Tyne)
In-room safe, desk, blackout drapes, iron/ironing board - Four Points Flex by Sheraton Newcastle (Newcastle-upon-Tyne)
In-room safe, desk, blackout drapes, iron/ironing board - Four Points Flex by Sheraton Newcastle (Newcastle-upon-Tyne)
Sleeperz Hotel Newcastle, in the heart of the city center, offers a warm welcome. Guests enjoy in-room WiFi, easy luggage storage, and a lobby with a TV. The helpful staff and excellent value consistently earn praise from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout drapes, iron/ironing board

Efficient Double

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Newcastle City Center, a neighborhood in Newcastle-upon-Tyne, Four Points Flex by Sheraton Newcastle is near a metro station. Rising Sun Country Park and Tyne Green Country Park reflect the area's natural beauty and area attractions include Life Science Centre and Newcastle-upon-Tyne Discovery Museum. Seven Stories and Baltic Flour Mills are also worth visiting. Visit our Newcastle-upon-Tyne travel guide
Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

What's nearby

  • Castle Keep showing a city and heritage architecture
    Castle Keep
    3 min walk - 0.2 miles
  • Newcastle-upon-Tyne St. Nicholas\' Cathedral featuring religious elements, interior views and a church or cathedral
    Newcastle-upon-Tyne St. Nicholas' Cathedral
    3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal showing theater scenes and interior views
    Newcastle-upon-Tyne Theatre Royal
    7 min walk - 0.4 miles
  • Chinatown featuring heritage elements
    Chinatown
    8 min walk - 0.4 miles
  • BR6XW6 Northumbria university Newcastle upon Tyne
    Northumbria University
    10 min walk - 0.6 miles

Getting around

  • Central Station
    3 min walk
  • Newcastle Central Station
    4 min walk
  • Newcastle Intl. Airport (NCL)
    18 min drive

Restaurants

  • Newcastle Tap
    3 min walk
  • Beer Street
    2 min walk
  • Tickets
    3 min walk
  • Head of Steam
    2 min walk
  • The Bridge Hotel
    2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel near St. James' Park
You can look forward to a coffee shop/cafe, a bar, and conference space at Four Points Flex by Sheraton Newcastle. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), 1 meeting room, and a TV in the lobby
  • A 24-hour front desk, an elevator, and luggage storage
  • A front-desk safe, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews give top marks for the overall value, helpful staff, and location
Room features
All 98 rooms include comforts such as laptop-compatible safes, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Is Four Points Flex by Sheraton Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Four Points Flex by Sheraton Newcastle doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Newcastle?

Check-out is at noon. Late check-out is available for a fee.

Where is Four Points Flex by Sheraton Newcastle located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of Bigg Market and St. James' Park. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are just steps away. Central Station and Central Station are within a 5-minute walk.

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Reviews

Four Points Flex by Sheraton Newcastle Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 136 out of 247 reviews
Rating 8 - Good. 76 out of 247 reviews
Rating 6 - Okay. 23 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 6 out of 247 reviews

Reviews

Verified

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy hotel perfect for a match night trip to Newcastle.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026
Verified

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Very clean, staff were very accommodating and polite. Lovely dinning area and bar. Definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Room was clean and nice and staff that was on Friday 28/11/25 where lovely and also the bed was so comfy
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities
Nice staff, quiet room, convenient for the train station as we had a very early departure
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service
Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, excellent location, courteous staff, luggage storage facility
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

J K

Liked: Cleanliness, staff & service, amenities
Great staff, friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional the staff was helpful and friendly, made food recommendations that were delicious, always so helpful and considerate
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
The room was fresh and looked new, I had a window looking on to Newcastle and the bed was comfortable, the hotel felt like a premier inn upgraded for a lower price. The staff were polite and helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ayshea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay, very friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice clean hotel in a great location.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities
Ideal location from train station and for the quayside
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located to the notable sights like the castle, St. Nicholas cathedral, quayside & train station. Staff was very friendly& accommodating. Rooms were clean, modern & comfortable.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Clean room, good for price
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CEYHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very nice hotel, nice comfortable room, perfect location , just few mins walk from train station. I really enjoyed staying there.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and well laid out. Bespoke toiletries were very nice. Great location, too.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant surprise: clean, comfortable, convenient, quiet, and with kind staff. As others note, the design of the shower cabin is not the best, and water does spray throughout the bathroom. Towels also fall too easily from the hooks. And the non-smoking policy might need additional enforcement.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alpesh

Liked: Cleanliness, property conditions & facilities
The cleanness the staff were amazing. Thank you
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to fantastic Newcastle
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Stayed 2 nights in Jun 2025