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Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a bar, near Quayside

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
Lounge
Reception
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Jul 30 - Jul 31
Check availability for tonight Jul 30 - Jul 31

Tomorrow

Jul 31 - Aug 1
Check availability for tomorrow Jul 31 - Aug 1
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Showing 3 of 3 rooms

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Efficient Double | 1 bedroom, in-room safe, desk, blackout drapes

Efficient Double

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family

Standard Family | 1 bedroom, in-room safe, desk, blackout drapes

Standard Family

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

What's nearby

  • St. James' Park - 9 min walk - 0.5 miles
  • Northumbria University - 10 min walk - 0.6 miles
  • University of Newcastle-upon-Tyne - 12 min walk - 0.7 miles
  • Utilita Arena Newcastle - 13 min walk - 0.7 miles
  • Quayside - 13 min walk - 0.7 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Newcastle Tap - ‬2 min walk
  • ‪The Head of Steam Newcastle - ‬2 min walk
  • ‪Perdu - ‬2 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Empress Bar - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel near St. James' Park
Near Quayside, Four Points Flex by Sheraton Newcastle provides a coffee shop/cafe, a bar, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), 1 meeting room, and a 24-hour front desk
  • A banquet hall, a front-desk safe, and coffee/tea in the lobby
  • Luggage storage, a TV in the lobby, and smoke-free premises
  • Guest reviews give top marks for the overall value, helpful staff, and location
Room features
All 98 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch LED TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Is Four Points Flex by Sheraton Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Four Points Flex by Sheraton Newcastle?

Check-out is at 11 AM.

Where is Four Points Flex by Sheraton Newcastle located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of Bigg Market, St. James' Park, and Quayside. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are just steps away. Central Station and Central Station are within a 5-minute walk.

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Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 89 reviews
Rating 8 - Good. 25 out of 89 reviews
Rating 6 - Okay. 12 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice clean hotel in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful!
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Modern feel. Clean rooms .
Stayed 4 nights in Jul 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city
Stayed 1 night in Jun 2025

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, very relaxed. Would definitely book again!
Stayed 1 night in Feb 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, clean & quiet.
Stayed 1 night in May 2025

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Amenities
Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Maeve

Liked: Cleanliness, amenities, property conditions & facilities
Central location. Room perfect. Iron available on request.
Stayed 2 nights in Jun 2025

10/10 Excellent

Campbell

Liked: Amenities
Quick walk to the railway station
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in town Sleeperz

Friendly staff chilled vibe clean and tidy plenty of room and right in town
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Room can be cleaner and better customer service needed
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my overnight stay at Four Points Flex. The new color scheme is appreciated, giving it a fresh look. The front staff are always welcoming and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Walk to just about anywhere you need.
Stayed 1 night in Mar 2025

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far everything was OK, there is always room for improvement
Stayed 7 nights in Jun 2025

8/10 Good

simon

Liked: Amenities
Room was very good, lots of space although booked a larger room. Bathroom a bit small. Very convenient for station and town centre.
Stayed 6 nights in Apr 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, terrible pillows, may as well have slept on a flannel
Stayed 1 night in Apr 2025

6/10 Okay

Kamil

Liked: Staff & service, amenities
Place it’s ok but for that’s price you can stay in betters hotels
Stayed 1 night in Mar 2025

8/10 Good

Klas

Liked: Cleanliness, property conditions & facilities

Great choice!

Nice personell and overall a great stay during our days in Newcastle
Stayed 3 nights in Feb 2025

6/10 Okay

Nayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was good stay, however for the price they should have included breakfast. No biscuits in the room too! I have stayed in many places around Newcastle but coffee tea biscuits will always be there
Stayed 1 night in May 2025

8/10 Good

vic

Liked: Cleanliness, property conditions & facilities
Lovely modern room, lots of space, not a fan of walk-in showers as bath floor is always wet
Stayed 1 night in Jun 2025

4/10 Poor

Gareth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but there was a very loud night club next door that kept us up til 2 am, and on a Tuesday and Wednesday, not the weekend. So despite the hotel being nice I wouldn't recommend it to anyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service
I've stayed at the Newcastle Sleeperz Hotel a few times and never had any issues. The location is convenient for public transport with various parking options available surrounding it too. The city is within walkable distance for food and drinks too! The only issue i have is with the showering facilities. The water doesn’t always come out hot which can be a inconvenience.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay again at Newcastle Sleeperz when we arrived we were informed the the room had just been refurbished but was not ready for us. The management were extremely sorry and offered us free drinks while we waited which wasn’t very long and gave us time to relax. Also supplied us with a free breakfast the next day, very hospitable. The room was in great condition with brand new curtains and extremely clean as always. Large comfortable bed and compact shower area with good air conditioning. Competitive price and right next to the station !! Well recommended
Stayed 1 night in Mar 2025

6/10 Okay

Shirin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was much smaller and very different than the picture on the website. The toilet and bathroom was tiny with sliding door that kept opening so no privacy when going to the bathroom if you are travelling with a companion. The general cleanliness was not bad, but you could see hair on the bed sheets. I won’t be returning to this hotel in my future visits.
Stayed 1 night in Apr 2025