See all properties

Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a bar, near Quayside

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Newcastle

Reception
Lounge
1 bedroom, in-room safe, desk, blackout drapes
Restaurant
Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Standard Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.6 out of 10, Excellent, 1,009 reviews
County Hotel & County Aparthotel Newcastle

About the neighborhood

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

What's nearby

  • The Glasshouse - 9 min walk - 0.5 miles
  • St. James' Park - 9 min walk - 0.5 miles
  • Northumbria University - 10 min walk - 0.6 miles
  • University of Newcastle-upon-Tyne - 12 min walk - 0.7 miles
  • Quayside - 13 min walk - 0.7 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Newcastle Tap - ‬2 min walk
  • ‪The Head of Steam Newcastle - ‬2 min walk
  • ‪Perdu - ‬2 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Empress Bar - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel near St. James' Park
Near Quayside, Four Points Flex by Sheraton Newcastle provides a coffee shop/cafe, a bar, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a TV in the lobby, and a banquet hall
  • A front-desk safe, coffee/tea in the lobby, and a 24-hour front desk
  • 1 meeting room, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the overall value, helpful staff, and location
Room features
All 98 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Is Four Points Flex by Sheraton Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Four Points Flex by Sheraton Newcastle?

Check-out is at 11 AM.

Where is Four Points Flex by Sheraton Newcastle located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of Bigg Market, St. James' Park, and Quayside. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are just steps away. Central Station and Central Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 55 reviews
Rating 8 - Good. 16 out of 55 reviews
Rating 6 - Okay. 8 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, clean & quiet.
Stayed 1 night in May 2025

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, very relaxed. Would definitely book again!
Stayed 1 night in Feb 2025

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Amenities
Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Campbell

Liked: Amenities
Quick walk to the railway station
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my overnight stay at Four Points Flex. The new color scheme is appreciated, giving it a fresh look. The front staff are always welcoming and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in town Sleeperz

Friendly staff chilled vibe clean and tidy plenty of room and right in town
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Walk to just about anywhere you need.
Stayed 1 night in Mar 2025

8/10 Good

simon

Liked: Amenities
Room was very good, lots of space although booked a larger room. Bathroom a bit small. Very convenient for station and town centre.
Stayed 6 nights in Apr 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, terrible pillows, may as well have slept on a flannel
Stayed 1 night in Apr 2025

6/10 Okay

Kamil

Liked: Staff & service, amenities
Place it’s ok but for that’s price you can stay in betters hotels
Stayed 1 night in Mar 2025

6/10 Okay

Nayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was good stay, however for the price they should have included breakfast. No biscuits in the room too! I have stayed in many places around Newcastle but coffee tea biscuits will always be there
Stayed 1 night in May 2025

8/10 Good

Klas

Liked: Cleanliness, property conditions & facilities

Great choice!

Nice personell and overall a great stay during our days in Newcastle
Stayed 3 nights in Feb 2025

4/10 Poor

Gareth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but there was a very loud night club next door that kept us up til 2 am, and on a Tuesday and Wednesday, not the weekend. So despite the hotel being nice I wouldn't recommend it to anyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service
I've stayed at the Newcastle Sleeperz Hotel a few times and never had any issues. The location is convenient for public transport with various parking options available surrounding it too. The city is within walkable distance for food and drinks too! The only issue i have is with the showering facilities. The water doesn’t always come out hot which can be a inconvenience.
Stayed 1 night in Feb 2025

6/10 Okay

Shirin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was much smaller and very different than the picture on the website. The toilet and bathroom was tiny with sliding door that kept opening so no privacy when going to the bathroom if you are travelling with a companion. The general cleanliness was not bad, but you could see hair on the bed sheets. I won’t be returning to this hotel in my future visits.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay again at Newcastle Sleeperz when we arrived we were informed the the room had just been refurbished but was not ready for us. The management were extremely sorry and offered us free drinks while we waited which wasn’t very long and gave us time to relax. Also supplied us with a free breakfast the next day, very hospitable. The room was in great condition with brand new curtains and extremely clean as always. Large comfortable bed and compact shower area with good air conditioning. Competitive price and right next to the station !! Well recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time the staff was so helpful, kind and thoughtful. It was like staying with family. Couldn't have been any better, thanks so much. Audrey and Mark the managers run a great staff. Even though the hotel was going through a renovation and name change from Sleeperz to Four Point Flex by Sheraton they made our stay comfortable and put us first and kept everything clean and tidy. We would like to thank all the staff members expecting Shannon, Ruben, Gabriel, Sebastian, Lauren, Michael, and Julie for making our week stay so welcoming. We will be back again some day. Love always from Victoria, B.C. Canada Kim and Janet
Stayed 7 nights in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed was really hard,, didn't sleep for 2 nights,, between that and constant trains going by,,had a "do not disturb" sign up on my door,,while in the shower,,was constantly door knocked by staff to put up a net curtain, they knew I wasn't happy,, about it,,but did they care ,,NO.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hospitality

This was a delightful 3-star hotel which gets 5 stars from me in that category. The lovely warm hospitality started upon my check-in. Shout out to Michael for his warm welcome, extremely friendly and welcoming. All his colleagues, the whole team, were really nice too. The room was a decent size, as was the bathroom - just the right size, any smaller and it would’ve been too small. The bed was fine, the mattress was fairly comfortable. The sheets were good enough. The bedroom and bathroom were very clean. My room, 206, was at the back of the building so it was quiet. There was some noise from the corridor/other rooms, but none from outside. Overall, the noise wasn’t too bad. The breakfast was great, and the staff were very accommodating. The hotel location is perfect - central and a few minutes’ walk from the station. Overall, excellent. Very happy with my stay.
Stayed 2 nights in Mar 2025

8/10 Good

vic

Liked: Cleanliness, property conditions & facilities
Lovely modern room, lots of space, not a fan of walk-in showers as bath floor is always wet
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 4 nights in May 2025

10/10 Excellent

Bethany

Stayed 1 night in May 2025

10/10 Excellent

thomas

Stayed 1 night in Apr 2025