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Metro Inns Newcastle

2.0 star property
Travelers find genuine hospitality from the top-rated staff at this Newcastle accommodation, creating a welcoming atmosphere to enjoy the surroundings

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Photo gallery for Metro Inns Newcastle

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi - Metro Inns Newcastle (Newcastle-upon-Tyne)
Reception - Metro Inns Newcastle (Newcastle-upon-Tyne)
Individually decorated, desk, laptop workspace, free WiFi - Metro Inns Newcastle (Newcastle-upon-Tyne)
Front of property - Metro Inns Newcastle (Newcastle-upon-Tyne)
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi - Metro Inns Newcastle (Newcastle-upon-Tyne)
Metro Inns Newcastle provides a warm welcome in its garden setting with WiFi throughout. Guests connect with the helpful staff at the 24-hour front desk or take a moment to relax near the vending machine, all within easy reach in Newcastle.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Highlights

Individually decorated
Heating
TV
Shared/communal kitchen
Digital channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Highlights

Individually decorated
Heating
TV
Shared/communal kitchen
Digital channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
TV
Shared/communal kitchen
Digital channels
Daily housekeeping
Desk
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne is home to Metro Inns Newcastle. St. James' Park and Alderman Fenwick's House are local landmarks, and the area's natural beauty can be seen at Derwenthaugh Country Park and WWT Washington Wetland Centre. Looking to enjoy an event or a game while in town? See what's happening at Kingston Park Stadium or Jesmond Cricket Ground. Visit our Newcastle-upon-Tyne travel guide
Map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY

What's nearby

  • St. James\' Park showing modern architecture and a city
    St. James' Park
    8 min drive - 3.7 miles
  • Quayside featuring a bridge, a river or creek and modern architecture
    Quayside
    9 min drive - 4.9 miles
  • Kingston Park Stadium
    19 min walk - 1.0 mile
  • Newcastle United Golf Club
    4 min drive - 1.9 miles
  • Port Of Tyne
    20 min drive - 17.5 miles

Getting around

  • Blaydon Station
    6 min drive
  • Bank Foot Station
    14 min walk
  • Newcastle Intl. Airport (NCL)
    4 min drive

Restaurants

  • Subway
    9 min walk
  • McDonald's
    11 min walk
  • Starbucks
    15 min walk
  • Greggs
    2 min drive
  • Toby Carvery
    2 min walk

About this property

Metro Inns Newcastle

Hotel near St. James' Park
Metro Inns Newcastle provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A vending machine, a 24-hour front desk, and a reception hall
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 66 individually decorated rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • TVs with digital channels
  • Communal kitchens, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Metro Inns Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Metro Inns Newcastle?

Check-in is from 3 PM–1:00 AM, and from 3:00 PM–1:00 AM. Late check-in is available during limited hours.

What time is check-out at Metro Inns Newcastle?

Check-out is at 10 AM.

Where is Metro Inns Newcastle located?

Situated in Newcastle-upon-Tyne, this hotel is 1 mi (1.6 km) from Kingston Park Stadium and within 3 mi (5 km) of Leazes Park and University of Newcastle-upon-Tyne. Exhibition Park is 2.9 mi (4.7 km) away. Bank Foot Station is 14 minutes by foot and Kingston Park Station is 14 minutes.

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Reviews

Metro Inns Newcastle Reviews

6.8

6.6

Cleanliness

7.4

Location

8.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 84 out of 280 reviews
Rating 8 - Good. 66 out of 280 reviews
Rating 6 - Okay. 49 out of 280 reviews
Rating 4 - Poor. 28 out of 280 reviews
Rating 2 - Terrible. 53 out of 280 reviews

Reviews

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff have been very helpful in my stressful situation. Room is clean and tidy.
Stayed 1 night in Oct 2025

8/10 Good

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities

Small double bed room

Very clean room and bed, but for double room it was not good
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating. I would definitely go there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!
Stayed 1 night in Sep 2025

6/10 Okay

Malcolm

Liked: Staff & service
Staff try their best. Rooms are dated and worn out. Bed was quite uncomfortable. Check out was early 10 am. Carpark is great, links to Newcastle via metro and bus is good. Formula one hotel was it's old name ( french I think) basic but dated.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at the Metro a few times now and the staff are all friendly and accommodating. I will continue to stay at the Metro every time i go to Newcastle.
Stayed 2 nights in May 2025

10/10 Excellent

Elli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and friendly hotel , staff super friendly and helpful, a very handy stay for one night events!
Stayed 1 night in Nov 2024

10/10 Excellent

Eamon

Liked: Cleanliness
Very friendly helpful staff reasonably priced and clean. No on suite butbCommunal toilets and showers clean also. 24 hour reception
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for work
Stayed 2 nights in Oct 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and went out of their way to help you with problems and enquiries
Stayed 2 nights in Apr 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service
Nice basic room, staff were so helpful and lovely
Stayed 1 night in Nov 2023

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised, perfectly nice room and just 10 minutes from the metro station at Kingston Park. Plenty of food and shopping options nearby too.
Stayed 4 nights in May 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Love staying here, staff are really friendly and accommodating. Rooms are incredibly comfy. Decent amenities including kitchen to make coffees etc Toby carvery/pub and B&M next door too and only small walk to Metro.
Stayed 1 night in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo visit

Staff very helpful and accommodating. Arrived exhausted and consequently had a good nights sleep. Lovely hot shower. Good value for money
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Staff & service

Cheap and basic

Cheap price, cheap room. Everything was cheap and okay. Didn’t like the fact the showers and toilets weren’t in a room.
Stayed 1 night in Oct 2024

4/10 Poor

Catrie

Liked: Staff & service
Disliked: Property conditions & facilities
The divan was broken so it was a very uncomfortable night. The staff were wonderful.
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, tidy.
Stayed 1 night in Nov 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metro inn review

Staff are lovely & welcoming Stayed a few times now although last time. I stayed in room 109 it wasn’t very warm through the night although all other rooms I’ve stayed in have been nice and warm not sure what the cause was
Stayed 4 nights in Dec 2023

6/10 Okay

Malcolm

Liked: Staff & service, amenities
Disliked: Cleanliness
Cheap, but you get what you pay for (basic amenities and shared toilets/showers down corridor). Kettle not working on arrival, but staff was very helpful and quick to replace.
Stayed 1 night in Nov 2023

4/10 Poor

Philip

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap, basic and near the airport

I booked here because I needed to be near the airport and it was cheap. The hotel has a large car park plenty of spaces. Rooms are not en-suite and it was quite a walk to the toilet. Bed was comfortable room was quite depressing and tired and very basic. Not a pleasant experience
Stayed 1 night in May 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was good and thats about as good as it got. The room is very very basic with no kettle in the room. The bed was shocking it was clean but very lumpy due to the springs being gone.would i stay here again NOT A CHANCE.
Stayed 1 night in Oct 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities

Great value for money

I will get the only negative thing out of the way, you don't have a toilet/ shower in your room. they are shared facility at the start of the corridor. First time in years I have not had en-suite, it wasn't the end of the world but it was a bit strange. The room was very clean as was all the public spaces, it looks as if has just been done up. The bed was comfortable and there was a bit of space in the room. It is next to a Toby pub, so we went there for dinner and for breakfast. It is very near to a Metro station so easy to get about. A good place to leave your bag and to rest your head once you have had a night out in Newcastle.
Stayed 1 night in Aug 2023

6/10 Okay

Patrick

Liked: Staff & service

As expected

Metro Inns are a ultra budget chain so you get what you pay for... a safe room to sleep/be awake in... no ensuite but communal separate shower rooms and toilets that are clean and presentable The Newcastle site appeals to people who are headed to the nearby airport so it was not a surprise to have my door banged on at 4am in the morning by a group of drunken Geordie tw@ts informing me they were going to Cypress... as they did this for all the guests in my corridor, I did not feel singled out. Rooms are tired, and, despite being "non smoking" they smelled of past residents smoking, smelled damp. Bed sheets and provided towels well laundered and clean Will stay there again but not for the faint hearted but cheap and very convenient- breakfast at nearby McDonald's at 5am
Stayed 1 night in May 2024

6/10 Okay

Malcolm

Disliked: Property conditions & facilities
Everything was ok.
Stayed 5 nights in Oct 2025