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Malmaison Newcastle

4.0 star property
This stylish boutique hotel on Quayside balances relaxation with rejuvenation through its spa treatments and local cuisine experiences

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Photo gallery for Malmaison Newcastle

Cocktail bar - Malmaison Newcastle (Newcastle-upon-Tyne)
Lobby - Malmaison Newcastle (Newcastle-upon-Tyne)
Cocktail bar - Malmaison Newcastle (Newcastle-upon-Tyne)
Exterior - Malmaison Newcastle (Newcastle-upon-Tyne)
Lobby sitting area - Malmaison Newcastle (Newcastle-upon-Tyne)
Malmaison Newcastle offers a peaceful retreat with an on-site spa for massages and aromatherapy. Guests can keep fit at the gym or savor British cuisine at the Brasserie. Travelers love the helpful staff, excellent breakfast, and the hotel's convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bridge View Room

Bridge View Room | In-room safe, desk, blackout drapes, iron/ironing board

Bridge View Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridge View Twin

Bridge View Twin | View from property

Bridge View Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Double

Standard Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Quayside, a neighborhood in Newcastle-upon-Tyne, Malmaison Newcastle is near a train station. Live Theatre Newcastle and Newcastle-upon-Tyne Theatre Royal are cultural highlights, and travelers looking to shop may want to visit Bigg Market and Northumberland Street. Newcastle Information Centre and Seven Stories are also worth visiting.
Visit our Newcastle-upon-Tyne travel guideOpens in a new window
Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.2 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk
  • ‪The Glasshouse - ‬6 min walk
  • ‪Dood - ‬4 min walk

About this property

Malmaison Newcastle

Upscale boutique hotel near Quayside
Located close to St. James' Park, Malmaison Newcastle provides dry cleaning/laundry services, a bar, and a gym. Indulge in a facial, aromatherapy, and a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Chez Mal Brasserie, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • An elevator, wedding services, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 122 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Check-out is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mi (2 km) of Quayside and St. James' Park. Baltic Flour Mills and Gateshead Millennium Bridge are just steps away. Manors Station is 10 minutes by foot and Central Station is 15 minutes.

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Reviews

Malmaison Newcastle Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, in great quayside location with easy access to Newcastle City!
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room - very comfy bed!
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night in a wonderful hotel in a very special city, especially at Christmas! The Christmas meal was fabulous, our room large and comfortable and staff everywhere were smiley and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Staff & service
Very nice and clean and comfortable hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Haswell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and wonderful breakfast on Christmas morning. The whole hotel was very festive which together with the friendly staff made this a special stay. The room was dark and quiet so we had a good night sleep. The only slight frustration was the size of the bathroom (toilet and sink being v close together) though the bath and shower were very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room great and service first class
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I have just spent 3 nights at Malmaison Newcastle whilst visiting relatives in Newcastle. I can honestly say we had a wonderful visit the staff at the hotel were fantastic including Teresa & Aimee in the dining room and Claire on reception. Many thanks to all concerned, Best wishes, Dave & Jean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, within walking distance of bars and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast cooked to order. Room fabulous. Lovely friendly and professional service
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, usual Newcastle friendly welcome, especially the Irish lady in the restaurant at breakfast!! Wouldn’t stay anywhere else in the Toon!
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location overlooking the river.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, felt very luxurious. Staff friendly especially the breakfast team who provided excellent service. Everywhere clean and well maintained. Main tv had Chromecast but would have liked to use other smart tv options to log in
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent, very nice hotel

Saturday night stay, booked standard room it was gorgeous very modern and comfortable. Location is fantastic for some food and drinks round Quayside and then market on the Sunday. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Reno's! Rooms are so spacious! Lovely cafe and bar!
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little suite

Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stuart

Lovely hotel, great staff who were very helpful
Stayed 1 night in Feb 2025

8/10 Good

Graeme

Liked: Cleanliness, property conditions & facilities
Good location plenty of bars and places to eat nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, good staff, fantastic room and great breakfast
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Staff & service
very dark reception/ hotel. Room was fine/ parking was very unclear - had to call for clarity/ part in another companies space/ breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

GRANT

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely building. However, rooms in much need of renovation.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
Stayed 1 night in Mar 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and the perfect view !
Stayed 1 night in Sep 2024