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Malmaison Newcastle

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Malmaison Newcastle

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes
Front of property
Reception
Cocktail bar
Breakfast, lunch, dinner served; British cuisine
Malmaison Newcastle offers a peaceful retreat with an on-site spa for massages and aromatherapy. Guests can keep fit at the gym or savor British cuisine at the Brasserie. Travelers love the helpful staff, excellent breakfast, and the hotel's convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
Spa

Spa

The on-site spa has a variety of ways to help you relax. The hotel's spa offers deep-tissue massages, hot stone massages, and Swedish massages. Types of treatments available include aromatherapy, facials, and manicures/pedicures.

Spa

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout drapes

Bridge View Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Double

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Quayside, a neighborhood in Newcastle-upon-Tyne, Malmaison Newcastle is near a train station. St. James' Park and Beamish Open Air Museum are notable landmarks, and if an activity is on the agenda, check out Quayside. Seven Stories and Life Science Centre are also worth visiting.
Visit our Newcastle-upon-Tyne travel guideOpens in a new window
Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • St. James' Park - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 18 min walk - 1.0 mile

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk
  • ‪Gusto Italian - ‬2 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪Aneesa's - ‬3 min walk

About this property

Malmaison Newcastle

Upscale boutique hotel near Quayside
Located close to St. James' Park, Malmaison Newcastle provides dry cleaning/laundry services, a bar, and a gym. Indulge in a facial, aromatherapy, and a body treatment at the onsite spa. The on-site British cuisine restaurant, Chez Mal Brasserie, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Smoke-free premises, an elevator, and wedding services
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 122 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Malmaison Newcastle?

Self parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Check-out is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mi (2 km) of Quayside and St. James' Park. Gateshead Millennium Bridge and BALTIC Centre for Contemporary Art are also within 5 minutes. Manors Station is 10 minutes by foot and Central Station is 15 minutes.

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Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1006 reviews
Rating 8 - Good. 220 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at the Malmaison.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here it close to nightlife and lovely restaurants walkable to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, within walking distance of bars and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, usual Newcastle friendly welcome, especially the Irish lady in the restaurant at breakfast!! Wouldn’t stay anywhere else in the Toon!
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location overlooking the river.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend booking suite as standard rooms are not as well maintained.
Stayed 1 night in Aug 2025

10/10 Excellent

Jinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Reno's! Rooms are so spacious! Lovely cafe and bar!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent and the rooms were really well designed. I also appreciate how they were able to extend my booking last minute. The best part of this hotel is access to downtown Newcastle by foot and access to the train station or metro. The only thing I don't recommend is the restaurant on the 2nd floor. It was extremely overpriced and portions were small and nothing special. For breakfast I highly recommend going to the cafe on the 1st floor. The food and snacks there are great and prices are much better.
Stayed 3 nights in Aug 2025

10/10 Excellent

ann

Our room was beautiful. Even had Arran Aromatic toiletries! The bar / lounge area on the 1st floor was beautiful. The spicy sweet corn soup was amazing lol
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jul 2025

8/10 Good

GRANT

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely building. However, rooms in much need of renovation.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, the breakfast was AMAZING. The location of the hotel is so good and parking was made very easy. The only reason I have not given 5 stars is we found blood on the carpet on the morning. If we found the night before or when we checked in we would have gone to reception as we noticed when we were leaving we didn’t move rooms. This was clearly missed when cleaned.
Stayed 1 night in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. We booked a twin room that had two very comfortable double beds and plenty of space to move around comfortably. It was very clean.
Gorgeous double beds in a lovely spacious room.
Waiting just outside the Malmaison enjoying the sunshine waiting to check in.
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Disliked: Property conditions & facilities
Have stayed here before and always loved it but thought it was a bit tired looking and the restaurant where we had breakfast looked like it had not seen a duster in a week 🙁
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Lovely hotel, great staff who were very helpful
Stayed 1 night in Feb 2025

8/10 Good

Graeme

Liked: Cleanliness, property conditions & facilities
Good location plenty of bars and places to eat nearby.
Stayed 1 night in Feb 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Lovely location and breathtaking views Would have given it 5 stars but we arrived to be told the gym was shut for refurbishment and it was one of the main features we had booked the hotel over others for
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Hotel as always the best of their chain, this is our third trip and the reason we keep going back Staff great, venue and location great and the roof top bar and restaurant amazing
Stayed 2 nights in Apr 2025

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