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Malmaison Newcastle

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Malmaison Newcastle

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes
Reception
Lobby sitting area
Front of property
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout drapes

Bridge View Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe Bridge View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Double

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • St. James' Park - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 18 min walk - 1.0 mile

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪Nancy's Bordello - ‬8 min walk

About this property

Malmaison Newcastle

Upscale boutique hotel near Quayside
Located close to St. James' Park, Malmaison Newcastle provides dry cleaning/laundry services, a bar, and a gym. Indulge in a Swedish massage, a facial, and a body treatment at the onsite spa. The on-site British cuisine restaurant, Chez Mal Brasserie, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Wedding services, luggage storage, and tour/ticket assistance
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 122 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 4 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 11 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Malmaison Newcastle?

Self parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Check-out is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mi (2 km) of Quayside and St. James' Park. Gateshead Millennium Bridge and BALTIC Centre for Contemporary Art are also within 5 minutes. Manors Station is 9 minutes by foot and Manors Station is 10 minutes.

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Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Lovely stay
Stayed 1 night in Apr 2025

6/10

Have stayed here before and always loved it but thought it was a bit tired looking and the restaurant where we had breakfast looked like it had not seen a duster in a week 🙁
Stayed 1 night in Jun 2025

8/10

Great stay
Stayed 1 night in Jan 2025

10/10

Lovely hotel, great staff who were very helpful
Stayed 1 night in Feb 2025

8/10

Good location plenty of bars and places to eat nearby.
Stayed 1 night in Feb 2025

8/10

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
Stayed 1 night in Mar 2025

8/10

Friendly staff , great food, restaurant service could be a bit better. However overall a good stay.
Stayed 1 night in Mar 2025

10/10

Excellent stay, good staff, fantastic room and great breakfast
Stayed 1 night in Nov 2024

8/10

Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.
Stayed 2 nights in Mar 2025

10/10

Lovely hotel, with great room and location. Staff from reception through to breakfast service were friendly, welcoming, and could not do enough for us. Will definitely return.
Stayed 1 night in Mar 2025

10/10

This Hotel is one of our favourites, its very handy for night life in Newcastle also lovely for a Sunday walk to quayside and market
Stayed 1 night in Jan 2025

10/10

Lovely staff, especially the Irish waitress in the mornings (didn’t catch her name) great location. Decor is wonderful. One criticism would be that the safe in the rooms are too low, when you are of a certain age it becomes a bit of a problem having to get on all fours to use it
Stayed 3 nights in Apr 2025

10/10

Very convenient hotel if staying in Newcastle
Stayed 2 nights in Jan 2025

10/10

Great hotel in a great city!
Stayed 1 night in Oct 2024

10/10

Lovely Hotel. Club Delux Suite was amazing.
Stayed 1 night in Jan 2025

10/10

Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay
Stayed 1 night in Jan 2025

10/10

Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great. Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel . Lots to do and see. Would definitely stay again. Thank you
Stayed 1 night in Mar 2025

10/10

Nice hotel with everything you need. Good food and lovely staff
Stayed 1 night in Jan 2025

10/10

Great hotel on the river. The suites are awesome. Nice restaurant and bar.
Stayed 1 night in Nov 2024

8/10

Good hotel, room was large and well appointed, however the curtains didn’t fit properly allowing early morning sun to get through, so no lay in. Also very early 3-4 bins getting emptied (bottles) meant a disturbed sleep.
Stayed 1 night in May 2025

10/10

Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.
Stayed 1 night in Sep 2024

8/10

Lovely stay and the perfect view !
Stayed 1 night in Sep 2024

10/10

The breakfast was good and especially the lady who works there made it memorable
Stayed 3 nights in Nov 2024

8/10

Newcastle was great, the hotel was well situated parking was easy, only thing was there was no real Spa only a dry sauna & the gym was disappointing
Stayed 1 night in Feb 2025

10/10

Absolutely stunning hotel - super friendly staff too!
Stayed 2 nights in Aug 2024