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Hotel Indigo Newcastle by IHG

Property class: 4

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Photo gallery for Hotel Indigo Newcastle by IHG

A buffet setup with various food items and beverages. - Hotel Indigo Newcastle by IHG (Newcastle-upon-Tyne)
A bar area with a wooden counter, multiple stools, and a hanging light fixture. - Hotel Indigo Newcastle by IHG (Newcastle-upon-Tyne)
A modern living room with a sofa, armchairs, and a coffee table. There is a large window with blinds, a floor lamp, and a rug. - Hotel Indigo Newcastle by IHG (Newcastle-upon-Tyne)
A hotel room with a large bed, a desk, a chair, a small table, and a TV. The room has large windows with curtains and a view of the water. - Hotel Indigo Newcastle by IHG (Newcastle-upon-Tyne)
A rooftop terrace with a table and chairs, a potted plant, and a view of historic buildings. - Hotel Indigo Newcastle by IHG (Newcastle-upon-Tyne)
Located close to St. James' Park and University of Newcastle-upon-Tyne, Hotel Indigo Newcastle by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi and a gym are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Balcony (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room, 2 Twin Beds, Balcony (Refurbished)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Premium Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room, 1 King Bed, City View (Refurbished)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room, 1 King Bed (Refurbished)

9.2 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room, 1 King Bed, Balcony (Refurbished)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Premium Room, 1 King Bed, Accessible (Refurbished)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Premium Room, 2 Twin Beds (Refurbished)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Standard Room, 2 Twin Beds (Refurbished)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

A tray with a mug, a tea tin, and a biscuit on a table by a window overlooking a historic building.

Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Newcastle City Center, a neighborhood in Newcastle-upon-Tyne, Hotel Indigo Newcastle by IHG is near a metro station. The Glasshouse and Beamish Open Air Museum are cultural highlights, and some of the area's notable landmarks include Angel of the North and Housesteads Fort and Museum - Hadrian's Wall. Looking to enjoy an event or a game while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU

What's nearby

  • A traditional Chinese gate with colorful decorations and a lion statue at its base.
    Chinatown
    2 min walk - 0.1 miles
  • A stadium with a modern design, surrounded by greenery and urban infrastructure.
    St. James' Park
    6 min walk - 0.4 miles
  • A modern building with a circular design, surrounded by trees and a clear sky.
    Northumbria University
    10 min walk - 0.6 miles
  • A bridge with a rainbow-colored arch at night.
    University of Newcastle-upon-Tyne
    10 min walk - 0.6 miles
  • A large indoor auditorium with tiered seating and a stage.
    The Glasshouse
    16 min walk - 0.9 miles

Getting around

  • Central Station
    3 min walk
  • Newcastle Central Station
    4 min walk
  • Newcastle Intl. Airport (NCL)
    19 min drive

Restaurants

  • Mosaic Tap
    3 min walk
  • Bubble Cha
    2 min walk
  • The Mile Castle (Wetherspoon)
    3 min walk
  • Lagom Coffee Bar
    1 min walk
  • Pink Lane Coffee
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite self parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.50 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Newcastle by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 15 per day. Limited spots are available.

What time is check-in at Hotel Indigo Newcastle by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Newcastle by IHG?

Check-out is at noon.

Where is Hotel Indigo Newcastle by IHG located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of St. James' Park, University of Newcastle-upon-Tyne, and Northumbria University. The Glasshouse and Quayside are also within 1 mi (2 km). Central Station and Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Newcastle by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 636 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very central to all the bars and restaurants and walking distance to Central Station where we parked our car. Well maintained hotel, room was nicely refurbished, modern and clean and overall had a nice ambiance about it. Would definitely stay again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are using the car park make sure you pay in the hotel reception as it’s a bit cheaper. All the staff were great friendly and helpful, especially the two ladies working at the bar
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and a lovely breakfast could fault it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and terrifically helpful staff. Thank you!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped, clean and comfortable. Breakfast was very good and the staff were very friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great location - walking distance to all amenities. Fantastic breakfast, friendly and helpful staff. Highly recommend.
Stayed 17 nights in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern hotel and rooms. Staff very helpful. Comfortable, spacious rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a perfect location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious quiet room m, centrally located
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness
Nice hotel centrally located
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, really good amenities at this hotel - dedicated carpark, centrally located, room has iron and board, hairdryer, robe and slippers, shampoo, conditioner, body and hand wash, close up mirror with light, tea/coffee making facilities. Breakfast had continental and choice of hot food plus tea/coffee and refill. Hotel is definitely aesthetically pleasing from inside. It's not too busy and quiet at times which makes it feel relaxing and chilled. Definitely part of highlight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were Courteous and professional. Room was modern and clean. Amenities were excellent
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jane

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When we arrived the bathroom area had lots of random dark long hairs on the floor area, in the shower tray and even on the shower hose. All the staff were very polite and helpful especially reception, breakfast staff and evening bar staff. The breakfast was also very good. The room was a bit dark but only had one narrow window so had little natural light. When I opened the curtains in the morning the pole came down. The hotel was a good central location the only thing that let it down was the cleanliness of the bathroom.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Ho Yuen Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. I enjoyed my stay in this hotel. Good location as well.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Lovely check in staff, really good shower, comfy beds.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Great position to explore the city
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all great and helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful , excellent hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff and excellent location for local amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean modern room, well positioned in the city.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Staff very friendly and lovely room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely lovely. They combined professionalism and friendliness and made it such a pleasant atmosphere in the hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Love this hotel - very clean and newly refurbished rooms, cracking breakfast, comfy beds, good gym and friendly staff. I always choose to stay here when in Newcastle.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, receptionist at night and the ladies who served breakfast were great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, friendly staff and clean.
Stayed 1 night in Nov 2025