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Hotel Express Newcastle Gateshead

2.5 star property
Hotel with a 24-hour front desk, near St. James' Park

Choose dates to view prices

Hotel Express Newcastle Gateshead is in the business district, offering a quiet garden space contrasting the city energy. Guests appreciate the helpful staff, in-room WiFi, and the convenience of concierge services and a 24-hour front desk.

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room - En suite

Double Room - En suite | 1 bedroom, individually decorated, individually furnished

Double Room - En suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - En suite

1 bedroom, individually decorated, individually furnished

Twin Room - En suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room - En suite

Family Triple Room - En suite | 1 bedroom, individually decorated, individually furnished

Family Triple Room - En suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
  • 36 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room - En suite

1 bedroom, individually decorated, individually furnished

Triple Room - En suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
  • 36 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Shared Bathroom

1 bedroom, individually decorated, individually furnished

Triple Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
  • 37 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Double Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Single Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single) | 1 bedroom, individually decorated, individually furnished

Suite, Shared Bathroom (Triple 1 Double/1 Single)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Twin Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Executive - Shared Bathroom

Family Executive - Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Family Executive - Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 6
  • 6 Twin Beds

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About the neighborhood

Map
Cuthbert St, Gateshead, England, NE8 1AF

What's nearby

  • Utilita Arena Newcastle - 14 min walk - 0.8 miles
  • The Glasshouse - 18 min walk - 1.0 mile
  • Northumbria University - 3 min drive - 1.6 miles
  • St. James' Park - 3 min drive - 1.7 miles
  • Quayside - 3 min drive - 1.4 miles

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Tilley Stone - ‬14 min walk
  • ‪Good Brews - ‬14 min walk
  • ‪The Staiths Cafe - ‬15 min walk
  • ‪Tesco Café - ‬15 min walk
  • ‪Chow Chow - ‬13 min walk

About this property

Hotel Express Newcastle Gateshead

Hotel near St. James' Park
Hotel Express Newcastle Gateshead provides a garden and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a 24-hour front desk, and concierge services
  • A vending machine, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and bathrobes, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Wardrobes/closets, electric kettles, and heating

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 3 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7 per person
  • Covered self parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 09475683

We should mention

This property does not have elevators

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Is Hotel Express Newcastle Gateshead pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Express Newcastle Gateshead?

Self parking is available for GBP 3 per day. Limited spots are available.

What time is check-in at Hotel Express Newcastle Gateshead?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Express Newcastle Gateshead?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Express Newcastle Gateshead located?

Located in the heart of Gateshead, this hotel is within 1 mi (2 km) of Saltwell Park, High Level Bridge, and Life Science Centre. Tyne Bridge and The Glasshouse are also within 1 mi (2 km). Central Station is 26 minutes by foot and Central Station is 28 minutes.

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Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 66 out of 355 reviews
Rating 8 - Good. 86 out of 355 reviews
Rating 6 - Okay. 55 out of 355 reviews
Rating 4 - Poor. 54 out of 355 reviews
Rating 2 - Terrible. 94 out of 355 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Rohan

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovely, clean and nice hotel
Stayed 1 night in May 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newcastle stay.

Very kind and helpful service. Very enjoyable and good stay thank you.
Stayed 2 nights in Oct 2023

10/10 Excellent

Keighley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us.
Stayed 3 nights in Feb 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work

Good stay and staff very friendly
Stayed 4 nights in Apr 2023

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work

Staff were friendly and helpful
Stayed 3 nights in May 2023

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful. Nice and clean
Stayed 3 nights in Apr 2023

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty after we left things in the room. It was also very clean and tidy.
Stayed 1 night in Oct 2023

2/10 Terrible

Crissa

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was old and not very clean also a lot of damp.
Stayed 1 night in Sep 2023

4/10 Poor

Ian

shared varhroom was awful
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Need photo id

Dirty run down hotel, wouldn’t let us check in without photo id, had copy of my passport on my phone which I had to email for a printed copy. 2 toilets for 6 rooms
Stayed 1 night in May 2024

4/10 Poor

Duncan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hotel. Find someplace else

Cracked window, no power at sockets, small and uncomfortable. Also it was not close to town.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Value for money

good value for money, with that been said you get what you pay for. My room was literally next to the main road so you can hear the car moving up and down all the time and window sound proof is bad.. Other than that all good
Stayed 1 night in May 2023

6/10 Okay

Rhys

Disliked: Cleanliness
Stayed here for two nights a the room you felt like you are walking on planks as every footstep the floor creaked. The showers wow just don’t jump in the river Tyne it would be warmer bye a long shot. I can say that I won’t be choosing to stay at this hotel in a rush again
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shockingly bad

Stay was totally shocking. Hotel was, damp, cold, mould growing up walls, carpets were dirty, falling apart, soiled kettles, drug dealers, prostitution, pimps hanging around outside. We didn’t stay for breakfast for our own safety and health. We checked out mega early as we felt uncomfortable there. Would never recommend to anyone. Stay well away.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice surprise and cheaper than a taxi home

Walkable in about 25 minutes and most welcoming after a late night train from London to Newcastle Central Station Very helpful and accepting receptionist of my disabled and non binary LGBTQI plus status. A taxi to my rented house would have cost much more as I live over 25 miles away
Massive room in basement level 3
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Very budget, nice staff, cleaning could be better

Excellent price & staff lovely. Room was dated but fairly comfortable, light was really bright - could do with a lamp or different shade. Shared Bathroom was unclean, No toilet roll all night. Would be better if there was seat cleaner & a stock of cleaning equipment and loo rolls as it’s a shared space. Shower gel a nice touch but smelt like it was for men.
Stayed 1 night in Sep 2022

2/10 Terrible

DONGJIN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No heating out side wind come in the room

No heating at Dec. Even the hotel provide heater it also didnt work, and very windy from outside window terreble hotel ever.
Stayed 1 night in Dec 2023

10/10 Excellent

YUEN SENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was an absolute joke

Well, to be fair, I’m extremely disappointed as I was promised bed and breakfast and that was not provided, Basically looked like a hostel and Nothing about my stay was enjoyable at all, Half the stuff in the room just didn’t even work, Terrible customer service, and in all honesty, I would not recommend this to anyone
Stayed 1 night in Jun 2024

4/10 Poor

Karl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

needs better cleaner and modernisation

Poor showers / bathrooms, place smelt like mould, Rooms too hot, breakfast was cold and of very poor quality. Various substances all over the walls and curtains. felt like a bit of a biohazard. On the upside, cheap, accessible and friendly staff. reasonably comfortable clean bed, and not too close to a main road so wasn't too load. Would suggest hiring a more competent cleaner, bring the showers and bathrooms up to modern standards, and hire a decent chef, and this place could be decent.
Stayed 1 night in Apr 2023

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I have never stayed in a worse hotel, cockroaches in bathroom! Leaking toilet, dirty carpet, screws fell out of the door handle. I have contacted hotel but still waiting on a response, I'm not expecting one as he clearly couldn't be arsed to communicate on check in!
Cockroaches
Stayed 1 night in Jan 2023

2/10 Terrible

Shawnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you value a good nights sleep, do not book here!! We where faced with a smashed window, mould on the walls, plaster falling off the window because of how wet the walls became with damp, the staff are not helpful at all and even when the company you book through complains that you felt unsafe and ask for a refund because you didn’t stay their, they drag it out and in the end block all way of you being able to contact them. The people who run this hotel are a disgrace and only care about their financial gain and not the people booking with them.

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn’t worth the money paid, service was okay but slow and now very customer based. The room was very small and not very organised and the bedsheet had marks(blood stains) on it and the bathroom absolutely stank and had a separate door taped shut, a bad draft coming from the window although it was shut and the door didn’t do up properly unless locked, the smell of cannabis was horrendous when we walked out of the room and the walls looked liked they had been done by a cowboy decorator.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service

Faulty trenches - Shame on you owner/staff.

The entire establishment was unfinished; yet still managed to exude a worn\shabby aesthetic. Incorrectly installed computer desk, broken light switches, the noise of other peoples plumbing taunting me that mine was haphazard at best. Asking for a towel I was advised to use the paper napkins. (Sadly not present either) Later given a towel. When advising that there was no plug/stopper in the sink I was given a plug (type thing) that did not fit the said sink. Pointing out the lack of power on "computer desk" I was given a four gang extension. (No power on that side of room) Both beds in the room (twin) were incredibly soft and did not provide a good sleeping experience. *This* might be Ms Braverman's solution to providing housing in UK
It appears that someone pushed the light switch too hard. The Crack appears to go fully through the plastic.
The computer desk (who knew MFI still did special ordHad ports for where the power sockets *should* go. That's the white thing at the back of the formica wood. Seems someone must have made the assembler a better offer...
Stayed 2 nights in Sep 2023

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