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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Travelers can start their day with energy at the hotel's cafe or work out in the state-of-the-art gym while staying connected throughout their visit

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Restaurant - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Point of interest - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Fitness facility - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Exterior - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Interior - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Holiday Inn Sunderland – City Centre is a convenient base in the heart of the city. Recharge at the gym, relax with coffee at the cafe, and use high-speed WiFi. The 24-hour business center and multilingual staff make it ideal for work and leisure, near Stadium of Light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a small table, a chair, a phone, and a picture on the wall.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with two beds, a small table, a chair, a phone, and a picture on the wall.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Sunderland, Holiday Inn Sunderland – City Centre by IHG is in the city center. Sunderland Empire and The Glasshouse are cultural highlights, and some of the area's notable landmarks include Gateshead Millennium Bridge and Angel of the North. Looking to enjoy an event or a game while in town? See what's going on at Stadium of Light. Visit our Sunderland travel guide
Map
Keel Square, Sunderland, England, SR1 3DS

What's nearby

  • University of Sunderland
    4 min walk - 0.3 miles
  • Sunderland Empire
    6 min walk - 0.3 miles
  • Mowbray Park
    7 min walk - 0.4 miles
  • Sunderland Museum
    9 min walk - 0.5 miles
  • Stadium of Light
    10 min walk - 0.6 miles

Getting around

  • Sunderland Station
    6 min walk
  • University Station
    9 min walk
  • Newcastle Intl. Airport (NCL)
    44 min drive

Restaurants

  • Caffè Nero
    5 min walk
  • McDonald's
    3 min walk
  • The Keel Tavern
    1 min walk
  • The Engine Room
    2 min walk
  • Greggs
    5 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Upscale hotel near Stadium of Light
Located close to Sunderland Empire and University of Sunderland, Holiday Inn Sunderland – City Centre by IHG provides a coffee shop/cafe, a bar, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • An elevator and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers
  • 50-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Green Tourism Program, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Holiday Inn Sunderland – City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Sunderland – City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Sunderland – City Centre by IHG located?

Located in Sunderland City Centre, this hotel is within a 10-minute walk of Sunderland Empire and University of Sunderland. Stadium of Light and Gateshead Millennium Bridge are also within 12 mi (20 km). University Station is 9 minutes by foot and Park Lane Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Sunderland – City Centre by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 322 out of 449 reviews
Rating 8 - Good. 85 out of 449 reviews
Rating 6 - Okay. 26 out of 449 reviews
Rating 4 - Poor. 5 out of 449 reviews
Rating 2 - Terrible. 11 out of 449 reviews

Reviews

Verified

10/10 Excellent

Saqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, well maintained , staff supportive, nice breakfast (but not extra- ordinary ) very good value and would book again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. Breakfast buffet has everything you could ask for, all fresh and tasty.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Oluwakemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, location good, breakfast good and the room was clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, warm welcome upon arriving. Room was spotless. Breakfast both days was faultless, again staff were fabulous. Would stay again, 100%
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good sized, clean rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, and a lovely breakfast. Would happily stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and modern bathroom. Friendly helpful staff who kept us right.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good location for the theatre and close to the train station
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and perfect for what we needed. The staff were very friendly and helpful. There was a large variety of breakfast items available.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Modern spacious hotel. Friendly staff on arrival
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay, very friendly staff. Special mention to Shunom on the front desk, friendly, helpful and always smiling, and not forgetting the Housekeeping Ladies.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The staff were lovely and friendly and the room was ideal for a short stay. Very clean with plenty space and a fab shower.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The staff in this hotel were just so friendly, professional and helpful. Our room was spotless. No complaints what so ever. Would definately rec. this hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, quiet room in great location. Staff extremely friendly and helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean modern hotel with friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Staff very helpful and nice clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Clean & Good location. Quiet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Room was spotless check in and out flawless and staff were wonderful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and cheerful, room spotless good variety for breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy rooms, cleaned daily. Breakfast was a buffet style and decent quality
Stayed 4 nights in Jan 2026