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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Travelers can start their day with energy at the hotel's cafe or work out in the state-of-the-art gym while staying connected throughout their visit

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

A modern lounge area with seating, tables, and a large potted plant. - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
A beach at sunset with a lighthouse in the distance. - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Exterior - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
A modern kitchen with a long counter, various food items, and hanging pendant lights. - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
A modern interior with a teal sofa, armchairs, and a coffee table, large windows, and a visible street view. - Holiday Inn Sunderland – City Centre by IHG (Sunderland)
Holiday Inn Sunderland – City Centre is a convenient base in the heart of the city. Recharge at the gym, relax with coffee at the cafe, and use high-speed WiFi. The 24-hour business center and multilingual staff make it ideal for work and leisure, near Stadium of Light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(52 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Sunderland, Holiday Inn Sunderland – City Centre by IHG is in the city center. Sunderland Empire and The Glasshouse are cultural highlights, and some of the area's notable landmarks include Gateshead Millennium Bridge and Angel of the North. Looking to enjoy an event or a game while in town? See what's going on at Stadium of Light. Visit our Sunderland travel guide
Map
Keel Square, Sunderland, England, SR1 3DS

What's nearby

  • University of Sunderland
    4 min walk - 0.3 miles
  • Sunderland Empire
    6 min walk - 0.3 miles
  • Northern Gallery for Contemporary Art
    6 min walk - 0.4 miles
  • Mowbray Park
    7 min walk - 0.4 miles
  • Stadium of Light
    10 min walk - 0.6 miles

Getting around

  • Sunderland Station
    6 min walk
  • University Station
    9 min walk
  • Newcastle Intl. Airport (NCL)
    44 min drive

Restaurants

  • Caffè Nero
    5 min walk
  • McDonald's
    3 min walk
  • The Keel Tavern
    1 min walk
  • The Engine Room
    2 min walk
  • Greggs
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Holiday Inn Sunderland – City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Sunderland – City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Sunderland – City Centre by IHG located?

Located in Sunderland City Centre, this hotel is within a 10-minute walk of Sunderland Empire and University of Sunderland. Stadium of Light and Gateshead Millennium Bridge are also within 12 mi (20 km). University Station is 9 minutes by foot and Park Lane Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Sunderland – City Centre by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 339 out of 478 reviews
Rating 8 - Good. 94 out of 478 reviews
Rating 6 - Okay. 29 out of 478 reviews
Rating 4 - Poor. 5 out of 478 reviews
Rating 2 - Terrible. 11 out of 478 reviews

Reviews

Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room staff were great very helpful breakfast also very good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Saqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, well maintained , staff supportive, nice breakfast (but not extra- ordinary ) very good value and would book again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. Breakfast buffet has everything you could ask for, all fresh and tasty.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff were all absolutely fantastic, hotel was nice, modern and clean. I really enjoyed our stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room large and comfortable, bed especially so. Staff were very friendly and helpful. Breakfast unusual that everything was warm and fresh, plates in warmer. Hotel in excellent central position. The only thing we didn't like was the fairly loud 'music' playing constantly in the breakfast area.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and courteous, hotel immaculately clean and modern. Breakfast was excellent
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, very clean facilities. Woke up to lots of doors closing in the corridors (i assume a staff door) I stayed at the bottom end of the corridor, and the breakfast I thought was very average. Besides from that it’s a nice hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Oluwakemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, location good, breakfast good and the room was clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, warm welcome upon arriving. Room was spotless. Breakfast both days was faultless, again staff were fabulous. Would stay again, 100%
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, and a lovely breakfast. Would happily stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good sized, clean rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good location for the theatre and close to the train station
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and modern bathroom. Friendly helpful staff who kept us right.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Modern spacious hotel. Friendly staff on arrival
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
All good as always, great location, great staff, great breakfast, clean room, excellent value. Would recommend and will return.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay, very friendly staff. Special mention to Shunom on the front desk, friendly, helpful and always smiling, and not forgetting the Housekeeping Ladies.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and perfect for what we needed. The staff were very friendly and helpful. There was a large variety of breakfast items available.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The staff were lovely and friendly and the room was ideal for a short stay. Very clean with plenty space and a fab shower.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean modern hotel with friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities
Clean room good breakfast
Stayed 2 nights in Feb 2026