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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Hotel with a restaurant, 5-minute walk to Sunderland Empire

Choose dates to view prices

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Exterior
Point of interest
Exterior
Holiday Inn Sunderland – City Centre is a convenient base in the heart of the city. Recharge at the gym, relax with coffee at the cafe, and use high-speed WiFi. The 24-hour business center and multilingual staff make it ideal for work and leisure, near Stadium of Light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Keel Square, Sunderland, England, SR1 3DS

What's nearby

  • Sunderland Empire - 6 min walk - 0.3 miles
  • University of Sunderland - 6 min walk - 0.4 miles
  • Stadium of Light - 9 min walk - 0.5 miles
  • Lumley Castle - 17 min drive - 13.5 miles
  • Quayside - 19 min drive - 12.8 miles

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Afk Bar - ‬4 min walk
  • ‪BizR - ‬4 min walk
  • ‪The Keel Tavern - ‬1 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Upscale hotel near Sunderland Empire
Located close to University of Sunderland and Stadium of Light, Holiday Inn Sunderland – City Centre by IHG provides a coffee shop/cafe, a bar, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Buffet breakfast (surcharge), a front-desk safe, and an elevator
  • A 24-hour front desk and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers
  • 50-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Reception

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  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

Is Holiday Inn Sunderland – City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Sunderland – City Centre by IHG?

This property doesn't offer parking.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Sunderland – City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Sunderland – City Centre by IHG located?

Located in Sunderland City Centre, this hotel is within a 10-minute walk of Sunderland Empire and University of Sunderland. Stadium of Light and Gateshead Millennium Bridge are also within 12 mi (20 km). University Station is 9 minutes by foot and Park Lane Station is 10 minutes.

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Reviews

Holiday Inn Sunderland – City Centre by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 218 out of 314 reviews
Rating 8 - Good. 65 out of 314 reviews
Rating 6 - Okay. 20 out of 314 reviews
Rating 4 - Poor. 3 out of 314 reviews
Rating 2 - Terrible. 8 out of 314 reviews

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and cheerful, room spotless good variety for breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Amenities
Clean comfortable stay. Would return.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Very comfortable and modern hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Constance

Liked: Amenities
The place was immaculate . The staff were brilliant, especially Mia and Nikki , who were extremely helpful to us . Ideas where to go and eat . And just a general nice chat and kind words goes a long way .. thank you girls .
Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Nice and friendly. Nothing to complain about at all
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Excellent facilities, clean and soacious room
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Lovely staff, room was spacious and immaculately clean. Buffet breakfast was very reasonable for the price. Perfect for an overnight stay. Very close to all city centre amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff. Great place to stay.
Stayed 3 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at this Hotel, only downside was the noisy Aircon which kept me awake for a while, (we were on 3rd floor above the vents).
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was genuinely surprised by this holiday inn. It was so clean and inviting. Property well maintained, a Starbucks in the lobby, well situated in the city centre! Will stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely room nice and clean lovely staff
Stayed 1 night in Oct 2023

8/10 Good

Miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

this hotel is very nice. The staff is also friendly. If there is a fridge, it is better.
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable modern rooms. Clean & equipped with everything needed. Would recommend and would definitely stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable nights sleep, very clean good facilities lovely bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel

Hotel and staff were first class, very good location would stay there again
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Sunderland

Very comfortable stay - excellent location for the nearby St Mary's car park and the city centre so close by too.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Yankees

Staff was wonderful and the accommodations were first rate. Excellent breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room good shower and toiletries, very pleasant staff. Food and bar offer was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location: 5 minutes from the train station, very close to local amenities .
Stayed 1 night in Oct 2023

10/10 Excellent

Mikeson

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant, centrally located hotel. Could only be improved by having parking
Stayed 1 night in Oct 2023

10/10 Excellent

Brightness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great location, comfortable and good food
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100/100 👍

It was an amazing experience with holiday inn, it was homily and cool for me
Stayed 5 nights in Nov 2024

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff on reception during check in and check out. Lovely breakfast. Room was lovely and clean. Absolutely loved the added touch of dove bathroom products, hand wash, body cream, shampoo and conditioner and body wash.
Stayed 1 night in Aug 2024

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