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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Exterior
Exterior
Point of interest
Holiday Inn Sunderland – City Centre is a convenient base in the heart of the city. Recharge at the gym, relax with coffee at the cafe, and use high-speed WiFi. The 24-hour business center and multilingual staff make it ideal for work and leisure, near Stadium of Light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Shower, towels

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Keel Square, Sunderland, England, SR1 3DS

What's nearby

  • Sunderland Empire - 6 min walk - 0.3 miles
  • University of Sunderland - 6 min walk - 0.4 miles
  • Stadium of Light - 9 min walk - 0.5 miles
  • Lumley Castle - 17 min drive - 13.5 miles
  • Quayside - 19 min drive - 12.8 miles

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Afk Bar - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪BizR - ‬4 min walk
  • ‪The Keel Tavern - ‬1 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Upscale eco-certified hotel near Sunderland Empire
Located close to University of Sunderland and Stadium of Light, Holiday Inn Sunderland – City Centre by IHG provides a coffee shop/cafe, a bar, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • A front-desk safe and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers
  • 50-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

Is Holiday Inn Sunderland – City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Sunderland – City Centre by IHG?

This property doesn't offer parking.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Sunderland – City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Sunderland – City Centre by IHG located?

Located in Sunderland City Centre, this eco-certified hotel is within a 10-minute walk of Sunderland Empire and University of Sunderland. Stadium of Light and Gateshead Millennium Bridge are also within 12 mi (20 km). University Station is 9 minutes by foot and Park Lane Station is 10 minutes.

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Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 281 reviews
Rating 8 - Good. 59 out of 281 reviews
Rating 6 - Okay. 17 out of 281 reviews
Rating 4 - Poor. 3 out of 281 reviews
Rating 2 - Terrible. 8 out of 281 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel, staff were so friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Very comfortable and modern hotel.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very polite and extremely comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again this hotel has lived up to its friendly reputation and hospitality. Rooms are so comfortable you get a good nights sleep, breakfast was amazing, great selection and hot. Shops could not be any more conveniently located.
Stayed 1 night in Aug 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Nice and friendly. Nothing to complain about at all
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.
Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with big rooms and super comfortable beds. Loved my stay!
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IHG Sunderland

Clean comfortable room and excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Excellent stay, great service. Highly recommended gem in Sunderland
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Excellent facilities, clean and soacious room
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Lovely staff, room was spacious and immaculately clean. Buffet breakfast was very reasonable for the price. Perfect for an overnight stay. Very close to all city centre amenities.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant night stay
Stayed 2 nights in Dec 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent value for money hotel. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very good location. Breakfast was lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together and a perfect venue
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel, very convenient. The room was super clean and comfortable, overlooking Keel sq. Breakfast was hearty, a great selection including freshly brewed coffee and juices. The staff on check-in and in restaurant were all very pleasant. I will definitely make this my go to hotel again when im back in the UK.
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at this Hotel, only downside was the noisy Aircon which kept me awake for a while, (we were on 3rd floor above the vents).
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Liked: Cleanliness
Disliked: Amenities
Staff unavailable. Restaurant unavailable.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fresh hotel. Staff were excellent and pleasant. Easy walking distance to the railway station. Good location for bars and food etc.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100/100 👍

It was an amazing experience with holiday inn, it was homily and cool for me
Stayed 5 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.
Stayed 6 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet pleasant stay
Stayed 1 night in Jul 2024

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