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Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property
Hotel with free breakfast, near Intu

Choose dates to view prices

Holiday Inn Express Newcastle Gateshead is near St. James' Park and Chinatown. Guests enjoy continental breakfast, drinks at the cozy bar, and dining at the on-site restaurant. The hotel offers in-room WiFi and a lobby TV area, all supported by attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE

What's nearby

  • Intu - 16 min walk - 0.9 miles
  • Castle Keep - 6 min drive - 4.1 miles
  • The Glasshouse - 7 min drive - 4.3 miles
  • St. James' Park - 7 min drive - 3.4 miles
  • Quayside - 7 min drive - 4.4 miles

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬15 min walk
  • ‪YO! Sushi - ‬17 min walk
  • ‪IKEA Restaurant - ‬13 min walk
  • ‪Buffet King @ Metro - ‬18 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

Hotel near Intu
Located close to St. James' Park and Chinatown, Holiday Inn Express Newcastle Gateshead by IHG provides free continental breakfast, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A banquet hall, a TV in the lobby, and a front-desk safe
  • Luggage storage, bicycle parking, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 134 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • LED light bulbs, free infant beds, and electric kettles

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  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room louge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Frequently asked questions

Is Holiday Inn Express Newcastle Gateshead by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Express Newcastle Gateshead by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Newcastle Gateshead by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Newcastle Gateshead by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Newcastle Gateshead by IHG located?

Located in Swalwell, this hotel is 0.8 mi (1.3 km) from Intu and within 6 mi (10 km) of Chinatown and St. James' Park. Tyne Bridge and Castle Keep are also within 6 mi (10 km). Metrocentre Station is 20 minutes by foot and Blaydon Station is 26 minutes.

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Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1006 reviews
Rating 8 - Good. 303 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 9 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheuk Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice staffs Nice area
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the HIE at GAteshead

convenient for A1 and good food choices both inside and near to the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
All was as expected for a Holiday Inn but Ellis, front of house associate was exceptional. Cannot fault him…will not fault him.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Short family trip for family event, enjoy the stay and experience. Good services.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, always stay here because it has accessible rooms. Very clean , excellent staff , good breakfast and easy parking. Convenient for the A1.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
Metro centre 10 minutes walk away
Stayed 6 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except the kettle had to be plugged in on a plug on the floor room 102
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and comfortable bed friendly staff well done to the team
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service
The staff weren’t terribly friendly. Tiny rooms. Clean and affordable.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff.....
Stayed 1 night in Apr 2025

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, we stopped over for the Great North Run so hotel was very busy. Very good breakfast available and free parking on site
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and service was exceptionaly good

Staff were very friendly and certainly helpful Breakfast was excellent
Stayed 3 nights in May 2024

8/10 Good

Rebeka sara

The hotel was ok, breakfast was nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Walk in shower! USB by bed. Good breakfast. Very clean, great.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
All in all a good stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the Metro centre, parking is also very good @ the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Helpful staff, clean, tidy and comfortable room, great breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

mr peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where it was situated close to metro centre Gateshead
Stayed 1 night in May 2025

8/10 Good

Andree

Liked: Staff & service, room comfort

Good service by hotel, too many people

Good hotel, the breakfast was packed. One person on our floor was smoking, so the entire hallway smelled of cigarette smoke. We spoke with the reception, who moved us to a different floor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Great stay, made even better by friendly staff and an amazing breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 2 nights in Feb 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular customer, good hotel for the price paid!

We always book here when visiting family. Decent breakfast included with price and never a problem getting parked. Room was quite hot and stuffy and would have benefitted from air con but all in all a good stay as usual.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities

Decent room, food very limited..

Quick overnight for Newcastle business event
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Excellent for my dog staff very friendly
Stayed 2 nights in Dec 2023

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