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Grey Street Hotel

3.5 star property
Travelers find moments of calm in the heart of the city with rejuvenating spa treatments and quiet coffee breaks for planning daily adventures

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Photo gallery for Grey Street Hotel

Full breakfast for a fee on weekends - Grey Street Hotel (Newcastle-upon-Tyne)
Designer toiletries, hair dryer, towels, soap - Grey Street Hotel (Newcastle-upon-Tyne)
Junior Suite | Premium bedding, in-room safe, individually decorated, desk - Grey Street Hotel (Newcastle-upon-Tyne)
Exterior - Grey Street Hotel (Newcastle-upon-Tyne)
Lobby sitting area - Grey Street Hotel (Newcastle-upon-Tyne)
Grey Street Hotel blends comfort and convenience near Castle Keep. Enjoy spa massages, in-room WiFi, and tasty breakfast options. Attentive staff offers concierge services to enhance your city experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

9.0 out of 10
Wonderful
(75 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Newcastle City Center, a neighborhood in Newcastle-upon-Tyne, Grey Street Hotel is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and if an activity is on the agenda, check out Quayside. Check out an event or a game at St. James' Park, and consider making time for Tynemouth Aquarium, a top attraction not to be missed. Guests love the hotel's central location. Visit our Newcastle-upon-Tyne travel guide
Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Newcastle-upon-Tyne Theatre Royal
    Newcastle-upon-Tyne Theatre Royal
    3 min walk - 0.2 miles
  • Castle Keep
    Castle Keep
    3 min walk - 0.2 miles
  • BR6XW6 Northumbria university Newcastle upon Tyne
    Northumbria University
    6 min walk - 0.4 miles
  • Chinatown
    Chinatown
    7 min walk - 0.4 miles
  • St. James' Park
    St. James' Park
    9 min walk - 0.5 miles

Getting around

  • Monument Station
    5 min walk
  • Newcastle Central Station
    6 min walk
  • Newcastle Intl. Airport (NCL)
    14 min drive

Restaurants

  • Old George Inn
    3 min walk
  • Alvinos Bar
    3 min walk
  • Fitzgeralds
    1 min walk
  • Pizza Punks
    1 min walk
  • Zizzi
    3 min walk

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  • Restaurant
  • Gym
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Grey Street Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Grey Street Hotel doesn't offer parking.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grey Street Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grey Street Hotel located?

Located in Newcastle City Center, this hotel is within a 10-minute walk of Castle Keep, Tyne Bridge, and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grey Street Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , Lovely room and friendly staff.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great original features in this hotel all staff are so welcoming breakfast deserves an award second visit with another already booked .
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in heart of the city .
Stayed 1 night in May 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, quiet at night, good breakfast, friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in excellent location for city centre. Immaculate rooms. Staff very friendly and helpful
Stayed 1 night in May 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with tea/coffee making facilities plus hairdryer,iron & board. The staff were very friendly and helpful especially at breakfast time. Breakfast was very tasty with plenty of choice and freshly made cooked breakfast to order. A very nice hotel and well worth a stay
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conversion of an old, listed building has been carried out to a very high standard. Even though the hotel is located on a busy road junction I had no problem sleeping, comfortable bed. I also liked the fact it was a relatively small hotel, the staff made you feel welcomed and important.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem of a hotel. Rooms are amazing and well equipped. Clean and comfortable every thing you need for a comfortable stay. Hotel staff were so friendly from reception staff to breakfast staff. Will definitely be back and wouldn’t hesitate to recommend.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities
The welcome staff were really good room was great. The only bad mark for room 23 was that the bath plug didn't seal
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast good choice,room was ideal on the first floor
Stayed 1 night in Apr 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good and hotel is well run and clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room and excellent breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED staying here! We didn’t want to leave :) Upon arrival, we were given an upgrade to a large suite, which after our tiny London hotel, felt like luxury! The bed was so comfortable, the room was quiet and I had one of the best nights sleep I’ve had in a long time! The breakfast included both a continental and hot/made-to-order breakfast and is a great value for money. We would absolutely stay here again!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in brilliant location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastic hotel location great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities
Lovely staff, fab bed, good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely room- really good hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room welcoming hotel
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Great location and easy parking nearby
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great lication, rooms lovely, staff friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally situated for what we needed. The hotel staff were extremely friendly. The breakfast was a particular highlight
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always so lovely, welcoming and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Everything and the breakfast is excellent as always Thankyou!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

God Mar

Liked: Cleanliness, staff & service, amenities
The room was spotless and it is centrally located, very convenient.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Excellent size room which was very clean and fabulous location for our stay in Newcastle
Stayed 2 nights in Feb 2026