See all properties

Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Travelers can take a refreshing dip in the pool after exploring historic Castle Keep, then wake up to breakfast with views of the iconic Tyne Bridge

Choose dates to view prices

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Exterior - Crowne Plaza Newcastle - Stephenson Quarter by IHG (Newcastle-upon-Tyne)
Indoor pool - Crowne Plaza Newcastle - Stephenson Quarter by IHG (Newcastle-upon-Tyne)
Egyptian cotton sheets, premium bedding, minibar, in-room safe - Crowne Plaza Newcastle - Stephenson Quarter by IHG (Newcastle-upon-Tyne)
Front of property - Crowne Plaza Newcastle - Stephenson Quarter by IHG (Newcastle-upon-Tyne)
Breakfast served - Crowne Plaza Newcastle - Stephenson Quarter by IHG (Newcastle-upon-Tyne)
Crowne Plaza Newcastle - Stephenson Quarter is within walking distance of Castle Keep and Chinatown. The hotel offers on-site golfing, an indoor pool at Mineral House spa, dry cleaning services, and multilingual staff to help plan perfect days in the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.8 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.0 out of 10
Wonderful
(30 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Newcastle-upon-Tyne, Crowne Plaza Newcastle - Stephenson Quarter by IHG is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and travelers looking to shop may want to visit Chinatown and Eldon Square Shopping Centre. Looking to enjoy an event or a game while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Chinatown featuring heritage elements
    Chinatown
    7 min walk - 0.4 miles
  • Castle Keep showing a city and heritage architecture
    Castle Keep
    9 min walk - 0.5 miles
  • St. James\' Park showing modern architecture and a city
    St. James' Park
    11 min walk - 0.6 miles
  • Sage Gateshead featuring interior views and theater scenes
    The Glasshouse
    13 min walk - 0.7 miles
  • Quayside featuring a bridge, a river or creek and modern architecture
    Quayside
    19 min walk - 1.0 mile

Getting around

  • Central Station
    6 min walk
  • Newcastle Central Station
    7 min walk
  • Newcastle Intl. Airport (NCL)
    20 min drive

Restaurants

  • Mosaic Tap
    2 min walk
  • Starbucks
    7 min walk
  • Newcastle Tap
    6 min walk
  • The Centurion
    6 min walk
  • Gunner Tavern
    7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Upscale hotel near Castle Keep
Located close to Chinatown and Tyne Bridge, Crowne Plaza Newcastle - Stephenson Quarter by IHG provides golfing on site, a terrace, and dry cleaning/laundry services. Treat yourself to a facial, a massage, or a body treatment at Mineral House, the onsite spa. The on-site restaurant, Hawthorn Restaurant, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), meeting rooms, and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Massage treatment rooms, free newspapers, and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 251 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Green Tourism Program, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Free daily buffet breakfast
Hampton By Hilton Newcastle
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,000 reviews
Hampton By Hilton Newcastle
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,003 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 15 per night (328 ft away)
  • Pet fee: GBP 25 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Newcastle - Stephenson Quarter by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 25 per pet, per week. Service animals are exempt from fees.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Newcastle - Stephenson Quarter by IHG located?

Situated in Newcastle-upon-Tyne, this spa hotel is within a 10-minute walk of Castle Keep, Chinatown, and Eldon Square Shopping Centre. Tyne Bridge and The Glasshouse are also within 15 minutes. Central Station is 6 minutes by foot and Central Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely and clean. Staff were brilliant...hotel spotless and location fab. Definitely a favourite in newcastle for affordability 👌
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Spotless room, great breakfast and lovely staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Boe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, while hotel had superb cleaning standard, great amenities and friendly helpful staff, highly recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff on the front desk were excellent and so were the facilities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Breakfast very nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dharmveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive room. The bed and pillows are amazing and the bathroom was spot on. We also enjoyed the fresh and tasty breakfast. The only little thing I’d change is, a bit more lighting in the room. I’d still give it a 10/10.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stanislaw

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were both helpful and friendly. The room was clean and well appointed. Breakfast was good and the staff was attentive. Overall an enjoyable stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance of the train station and city center. It was an extremely comfortable stay. We enjoyed the restaurant and bar on the premises.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sally Anne

Liked: Cleanliness, staff & service, amenities
Check-in was quick and they gave us a fantastic spacious room. All staff were so helpful as we had a 70th birthday party at the hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
The room was spotless and staff were very polite and helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Nice room, very clean and complimentary prosecxo on check in was a lovely touch
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities
Room spotless. Great team of staff. Food good. Pool and stam room lovely!
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless lovely bathroom good facilities. Breakfast eggs need help and poorly cooked as was bacon besides that everything was fine good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable great location. Nice to have a swim in the morning also
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Good size room, clean. Nice powerful shower. Easy access from carpark. Food is decent too.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities
Great staff , very clean and tidy , WiFi could be better kept cutting off the tv and mobile devices
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Reception staff were great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and lovely big room. All the staff were friendly but a special mention to Diane & Robyn in the restaurant for being so welcoming, kind and helpful and making our stay even better.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Bora

Liked: Cleanliness, property conditions & facilities
Clean a comfortable room, more 3* than 4* hotel. Breakfast cotta 1970/80’s - tinned fruit, cheap juice & coffee.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Reception staff friendly and efficient. Room was perfect
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff- friendly . Nice rooms , spacious clean. The bar was great . And the spa. The only thing is there were no bags in the bins in the rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very quiet and bed was comfy
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic facilities.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, easy walk into town centre. Staff very friendly
Stayed 1 night in Aug 2025