Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Popular amenities

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Club Lounge Access (Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible, Club Lounge Access (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Club Lounge Access (Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Accessible, Club Lounge Access (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Club Lounge Access (Lounge Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access (Lounge Access)

Suite, 1 Bedroom, Accessible, Club Lounge Access (Lounge Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Club Lounge Access (Lounge Access)

Junior Suite, 1 King Bed, Accessible, Club Lounge Access (Lounge Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Accessible, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Castle Keep - 9 min walk - 0.5 miles
  • St. James' Park - 12 min walk - 0.7 miles
  • The Glasshouse - 13 min walk - 0.7 miles
  • Gateshead Millennium Bridge - 17 min walk - 1.0 mile
  • Quayside - 19 min walk - 1.0 mile

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk
  • ‪Pink Lane Coffee - ‬7 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Town Wall - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Upscale eco-certified hotel near Castle Keep
Located close to Chinatown and Tyne Bridge, Crowne Plaza Newcastle - Stephenson Quarter by IHG provides golfing on site, a terrace, and dry cleaning/laundry services. Treat yourself to a facial, a body treatment, or a hot stone massage at Mineral House, the onsite spa. The on-site restaurant, Hawthorn Restaurant, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), free newspapers, and meeting rooms
  • Wedding services, a front-desk safe, and an elevator
  • Tour/ticket assistance, a ballroom, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 251 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,003 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Newcastle - Stephenson Quarter by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Newcastle - Stephenson Quarter by IHG located?

Situated in Newcastle-upon-Tyne, this spa hotel is within a 10-minute walk of Castle Keep, Chinatown, and Eldon Square Shopping Centre. Tyne Bridge and The Glasshouse are also within 15 minutes. Central Station is 6 minutes by foot and Central Station is 7 minutes.

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Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent from the spa to bar and restaurant.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Good location for train station. Nice pool and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Roseanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds, big tv, really spacious room and bathroom. Breakfast spread was amazing! Really enjoyed our evening swim and jacuzzi. Overall, I can't fault it
Stayed 1 night in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the pool and staff were nice.
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Railway station, town centre and St Nicholas cathedral in easy walking distance. Staff were charming. Room was clean and comfortable and despite the proximity to the station it was quiet. Nice dining room with a good menu.
Stayed 3 nights in May 2025

10/10 Excellent

Calum

Handy for station, spa a bonus
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great facilities and very friendly staff.
Stayed 2 nights in Jan 2025

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The spa was excellent.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel staff is super accommodating allowing us to check in early and check out late
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well maintained. Breakfast and the staff working during breakfast were great. Slow to clear used plates from tables but they were busy, the hotel would benefit from hiring more breakfast staff to take the pressure off. Room spacious and clean with wonderful bathroom. Complimentary water was appreciated. Pool area was small but clean and lovely to use. Really enjoyed the stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel well situated

Great stay enjoyed the spa and breakfast .comfortable bed .friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my daughter’s 16th birthday. Fab location and hotel is fab. Pool is clean and child friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful hotel

Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.
Stayed 1 night in Feb 2025

8/10 Good

Sravan

Liked: Cleanliness, staff & service, property conditions & facilities
Room facilities could be better, no water, slippers or bathrobes but they’ve sent it after requesting.
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!
Stayed 3 nights in Feb 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Saturday night stay

Lovely hotel, nice and clean with very friendly staff, however if you're looking for a good nights sleep, don't expect this on a Saturday night as music was playing until at least 1am and the pillows are very uncomfy!
Stayed 1 night in Mar 2025

8/10 Good

Gerard

Liked: Property conditions & facilities

Well located, friendly staff and great amenities

Conveniently located for train station and exploring the city. Friendly and helpful staff. Nice pool and gym too. Great value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel conveniently located next to the station. Spacious quiet rooms and lots of choice at breakfast. Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, lovely breakfast. A small moan, the pillows were lumpy. Very close to city and station so convienient for everything. A walk along the river is very close and absolutely worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Club lounge view
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Lovely hotel would definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Friendly staff. Lovely rooms. Highly recommended
Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good facilities. Long wait for access to the the spa which was annoying and then very empty when we got there. Long wait for food in the restaurant too.
Stayed 1 night in Jan 2025