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The Magnum Hotel Sunderland, Sure Hotel Collection by BW

3.0 star property
Hotel in Sunderland with a 24-hour front desk

Choose dates to view prices

Photo gallery for The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Front of property
Restaurant
Desk, blackout drapes, iron/ironing board, WiFi
Lobby
Combined shower/tub, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Heating
Connecting rooms available
TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Desk, blackout drapes, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Highlights

Heating
Connecting rooms available
TV
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Highlights

Heating
Connecting rooms available
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, WiFi

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Heating
Connecting rooms available
TV
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Timber Beach Road, Sunderland, England, SR5 3XG

What's nearby

  • University of Sunderland - 4 min drive - 1.9 miles
  • Stadium of Light - 4 min drive - 2.2 miles
  • North East Aircraft Museum - 4 min drive - 2.3 miles
  • Sunderland Empire - 6 min drive - 2.7 miles
  • Port Of Tyne - 12 min drive - 9.0 miles

Getting around

  • St. Peter's Station - 5 min drive
  • Pallion Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬18 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Subway - ‬5 min drive
  • ‪KFC - ‬11 min walk

About this property

The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Hotel in the city center
The Magnum Hotel Sunderland, Sure Hotel Collection by BW provides everything you need. Guests can connect to free WiFi in public areas.
Other perks include:
  • Breakfast (surcharge), self parking (surcharge), and free newspapers
  • A 24-hour front desk, luggage storage, and smoke-free premises
Room features
All 63 rooms include amenities such as WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 4.99 for adults and GBP 4.99 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 4.99 for adults and GBP 4.99 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

Frequently asked questions

Is The Magnum Hotel Sunderland, Sure Hotel Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Self parking is available for GBP 5 per day.

What time is check-in at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available during limited hours, for a fee of GBP 10.

What time is check-out at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is The Magnum Hotel Sunderland, Sure Hotel Collection by BW located?

Located in the heart of Sunderland, this hotel is within 3 mi (5 km) of Stadium of Light, University of Sunderland, and North East Aircraft Museum. Sunderland Empire and Mowbray Park are also within 3 mi (5 km). Pallion Station is 18 minutes by foot.

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The Magnum Hotel Sunderland, Sure Hotel Collection by BW Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 351 reviews
Rating 8 - Good. 122 out of 351 reviews
Rating 6 - Okay. 28 out of 351 reviews
Rating 4 - Poor. 19 out of 351 reviews
Rating 2 - Terrible. 19 out of 351 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

I had a lovely stay and the staff were very kind and friendly.
Stayed 3 nights in Apr 2025

10/10

Appreciate the staff quite supportive. I made a mistake for parking and staff went totally out of the way to support me.
Stayed 2 nights in Jun 2025

8/10

A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
Stayed 2 nights in May 2025

8/10

Staff members were very helpful and polite a pleasant experience
Stayed 2 nights in Apr 2025

8/10

I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
Stayed 2 nights in May 2025

10/10

Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone
Stayed 3 nights in Mar 2025

10/10

Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Stayed 1 night in May 2025

8/10

Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Stayed 1 night in Nov 2024

6/10

No free parking, tv didn’t work work but basic and served its purpose
Stayed 1 night in Feb 2025

10/10

Everything
Stayed 1 night in Jan 2025

10/10

Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Stayed 1 night in Oct 2024

10/10

Breakfast is croissants. I thought we paid for full English.
Stayed 1 night in Nov 2024

4/10

Not ready for people yet. Very much in the middle of a total refurb.
Stayed 1 night in Sep 2024

6/10

Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
Stayed 1 night in Sep 2024

2/10

Hands down the worst hotel we have ever stayed in! We booked this very last minute so we could pop up and visit family. The whole building is very tired as are the rooms, but the room was clean and needs updating. The bed was really uncomfortable and dipped in the middle. This hotel appears to be used as an over spill for families who are homeless etc for what ever reason. We had the pleasure of being stood behind them while they were checking in, with their list of demands as to which rooms they wanted and what free drinks they wanted. The young girl on the desk seemed intimidated by them. As we left to go out for a meal last night, 2 young females were sat in the entrance to the lobby smoking weed in front of the reception staff. The hotel was noisy. The people above us seemed to spend their entire night stomping backwards and forwards across the floor of their room and then we caught the live show as they had sex very noisily! The security door to the corridor to the rooms, is open 24/7 so it didn't feel safe. Our car didn't feel secure in the car park, and there was groups of young lads on bikes, just hanging around. The derelict building next door is a complete eyesore and this is advertised as a restaurant and bar on site. It's been closed for a very long time. All in all it was a horrendous experience.
Stayed 2 nights in Dec 2024

4/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Nov 2024

2/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 2 nights in Nov 2024

8/10

Stayed 1 night in Nov 2024

2/10

Stayed 1 night in Nov 2024

8/10

Stayed 2 nights in Nov 2024

2/10

Stayed 1 night in Apr 2022

10/10

The staff where so friendly it was like living with friends that you've known for years. Nothing was to much hassle.
Stayed 18 nights in Feb 2022