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The Magnum Hotel, Sunderland City, Sure Collection by Best Western

3.0 star property
Travelers step into Sunderland's vibrant center with convenient perks like public WiFi and 24-hour service at this welcoming city hotel

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Photo gallery for The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Desk, blackout drapes, iron/ironing board, WiFi - The Magnum Hotel, Sunderland City, Sure Collection by Best Western (Sunderland)
Front of property - The Magnum Hotel, Sunderland City, Sure Collection by Best Western (Sunderland)
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi - The Magnum Hotel, Sunderland City, Sure Collection by Best Western (Sunderland)
Daily to-go breakfast (GBP 7 per person) - The Magnum Hotel, Sunderland City, Sure Collection by Best Western (Sunderland)
Desk, blackout drapes, iron/ironing board, WiFi - The Magnum Hotel, Sunderland City, Sure Collection by Best Western (Sunderland)
The Magnum Hotel Sunderland, Sure Hotel Collection by BW sits in the heart of the city. Guests stay connected with WiFi in public areas and take advantage of free self parking. The 24-hour front desk and luggage storage services ensure a smooth, hassle-free stay for everyone.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Desk, blackout drapes, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, WiFi

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Sunderland, The Magnum Hotel, Sunderland City, Sure Collection by Best Western is in the city center. St. James' Park and Penshaw Monument are local landmarks, and the area's natural beauty can be seen at WWT Washington Wetland Centre and Herrington Country Park. The Marsden Grotto and Karting North East are also worth visiting. Visit our Sunderland travel guide
Map
Timber Beach Road, Sunderland, England, SR5 3XG

What's nearby

  • Beautiful walk around the river nice old viaduct to see
    Herrington Country Park
    4 min drive - 4.1 miles
  • North East Aircraft Museum
    4 min drive - 3.5 miles
  • Boldon Business Park
    5 min drive - 4.3 miles
  • University of Sunderland
    5 min drive - 2.1 miles
  • Stadium of Light
    6 min drive - 2.1 miles

Getting around

  • St. Peter's Station
    6 min drive
  • Pallion Station
    18 min walk
  • Newcastle Intl. Airport (NCL)
    41 min drive

Restaurants

  • Greggs
    3 min drive
  • McDonald's
    10 min walk
  • Costa Coffee
    7 min walk
  • Greggs
    5 min drive
  • Greggs
    6 min walk

About this property

The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Hotel in the city center
The Magnum Hotel, Sunderland City, Sure Collection by Best Western provides everything you need. Guests can connect to free WiFi in public areas.
Other perks include:
  • Breakfast (surcharge), self parking (surcharge), and luggage storage
  • Free newspapers, a 24-hour front desk, and smoke-free premises
Room features
All 63 rooms include amenities such as WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 7 for adults and GBP 4 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

Frequently asked questions

Is The Magnum Hotel, Sunderland City, Sure Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 5 per day.

What time is check-in at The Magnum Hotel, Sunderland City, Sure Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available during limited hours, for a fee of GBP 10.

What time is check-out at The Magnum Hotel, Sunderland City, Sure Collection by Best Western?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is The Magnum Hotel, Sunderland City, Sure Collection by Best Western located?

Located in the heart of Sunderland, this hotel is within 3 mi (5 km) of Stadium of Light, University of Sunderland, and North East Aircraft Museum. Sunderland Empire is 2.6 mi (4.2 km) away. Pallion Station is 18 minutes by foot.

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Reviews

The Magnum Hotel, Sunderland City, Sure Collection by Best Western Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 180 out of 396 reviews
Rating 8 - Good. 131 out of 396 reviews
Rating 6 - Okay. 40 out of 396 reviews
Rating 4 - Poor. 22 out of 396 reviews
Rating 2 - Terrible. 23 out of 396 reviews

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and room was clean and very comfortable.
Stayed 3 nights in Oct 2025

6/10 Okay

Stuart

Liked: Cleanliness
The room was clean enough, staff were courteous, there was no key available for the room due to software issues when we arrived. Overall ok but expected more
Stayed 2 nights in Jan 2026

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities

Will return

Nice comfortable stay, helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

HIRITJIUA KATUUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were very kind and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
Stayed 2 nights in Mar 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Liked: Staff & service
The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Staff members were very helpful and polite a pleasant experience
Stayed 2 nights in Apr 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Stayed 1 night in Nov 2024

6/10 Okay

martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TVs in 2 rooms not working. Room cleaning not available “due to staff illness”. Lots of litter in car park. Derelict restaurant boarded up next door. Charges for car park. Main door locked at 4pm and I had to be let in - doesn’t suggest area is safe? 2 mile walk into town in very dull along a dual carriageway and nearest metro station 20 mins away. But clean and staff were pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A class service from the staff.

Amazing helpful friendly staff. Very good value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transport links to town

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnum hotel

Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone
Stayed 3 nights in Mar 2025

10/10 Excellent

kripacharya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the staff quite supportive. I made a mistake for parking and staff went totally out of the way to support me.
Stayed 2 nights in Jun 2025

8/10 Good

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
Stayed 2 nights in May 2025

6/10 Okay

Tracy

Disliked: Amenities, property conditions & facilities
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Stayed 1 night in Aug 2025

8/10 Good

Sharron

Liked: Cleanliness
I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
Stayed 1 night in Sep 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service, room comfort
In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star touches.

The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic But Lovely

It's a simple, no -frills establishment, which doesn't have a lift just so people are aware, which if you don't have a lot of luggage is okay. Very comfortable bed, and it was quiet where we were, so we couldn't ask for more. It does have easy access to an extensive retail park and a large Sainsbury's if you need supplies, so not a terrible location (Don't let the derelict building next door put you off). Cheap and cheerful, with immensely lovely and accommodating staff. The breakfast is a little limited, but does offer the basics, so isn't that bad. Recommended as a place to stay that isn't extortionate.
Stayed 2 nights in Mar 2025