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The Gibside Hotel

3.5 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a coffee shop

Choose dates to view prices

Located in Whickham, The Gibside Hotel combines hospitality with practical amenities. Guests can enjoy meals at Pacos Restaurant, stay connected with in-room WiFi, or relax with drinks at the bar. The staff consistently receives praise for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Accessible

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG

What's nearby

  • Intu - 3 min drive - 1.4 miles
  • Utilita Arena Newcastle - 7 min drive - 4.0 miles
  • St. James' Park - 9 min drive - 4.8 miles
  • Quayside - 9 min drive - 4.6 miles
  • University of Newcastle-upon-Tyne - 9 min drive - 5.7 miles

Getting around

  • Dunston Station - 5 min drive
  • Bank Foot Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪IKEA Restaurant - ‬5 min drive
  • ‪Bridle Path - ‬3 min walk
  • ‪Greggs - ‬5 min drive
  • ‪The Harry Clasper (Wetherspoon) - ‬6 min walk
  • ‪The One Eyed Stag - ‬2 min walk

About this property

The Gibside Hotel

Hotel near St. James' Park
At The Gibside Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Pacos Restaurant, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • English breakfast (surcharge), luggage storage, and smoke-free premises
  • Tour/ticket assistance, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Gibside Hotel offer comforts such as laptop-compatible safes, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with spring water tubs and designer toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is The Gibside Hotel pet-friendly?

Yes, The Gibside Hotel allows dogs (limit 1 total). There's a fee of GBP 20 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Gibside Hotel?

Self parking is free at this property.

What time is check-in at The Gibside Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at The Gibside Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Gibside Hotel located?

Located in Whickham, this hotel is 1.6 mi (2.5 km) from Intu and within 6 mi (10 km) of Causey Arch and Life Science Centre. Saltwell Park and Newcastle-upon-Tyne St. Mary's Cathedral are also within 6 mi (10 km).

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Reviews

The Gibside Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

7.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 340 out of 670 reviews
Rating 8 - Good. 234 out of 670 reviews
Rating 6 - Okay. 71 out of 670 reviews
Rating 4 - Poor. 15 out of 670 reviews
Rating 2 - Terrible. 10 out of 670 reviews

Reviews

6/10 Okay

Mr

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a little dated , but overall very enjoyable stay and fabulous breakfast
Stayed 1 night in Nov 2025

8/10 Good

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services!
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ideally located for our visit
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall, dining in the bistro on the night we arrived, the menu was well priced with good quality options available. Our room was clean and tidy and stocked with the usual convenience items. Would definitely recommend the Hotel.
Stayed 1 night in Sep 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly friendly and helpful. The room was spacious and the bed was really comfy. A good location, lots of places to eat nearby. It’s not far from the metro centre and Newcastle city centre.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Pleasant Stay

Good value, pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gem just 10 minutes by taxi into Newcastle. All the staff were friendly and helpful from the receptionist to the dining room staff, especially Ann and John who made breakfast a unique experience. We will definitely consider staying there again in the future.
Stayed 1 night in May 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, room comfort
Value for money,easy access into city centre
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a delightful hotel in the heart of a wonderful area. Loved the ambience of the place
Stayed 2 nights in Sep 2024

6/10 Okay

Dio

Liked: Cleanliness, staff & service
It was hard to sleep not having AC
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff , clean rooms, I would stay again .
Stayed 1 night in Sep 2022

8/10 Good

Niki

Liked: Cleanliness, staff & service
Great location with plenty bars and restaurants around, good transport links to Newcastle. comfortable bed, rooms dated but staff friendly and cheap parking too. Would return.
Stayed 1 night in Feb 2025

6/10 Okay

Sam

Disliked: Cleanliness, amenities, property conditions & facilities
There was alot of noise from other guests, slamming doors and talking loudly into the early hours of the morning. Also the room was very warm, so had to keep the window open, outside was also very loud. In terms of cleaniness, when I shut the curtains, a residue was left on my fingers and I had to wash my hands.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer

Always nice to stop here, nice and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff were friendly. Definitely stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very pleasant stay for the GNR. Wonderful breakfast and many thanks to the very friendly and helpful waiter who found me a taxi, had a hot breakfast brought out and checked out for me.
Stayed 1 night in Sep 2022

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our go to hotel near Newcastle close to metro 10 mins to centre Bar and food is good Plenty of other places to eat within walking distance Staff are helpful and pleasant Breakfast cooked to order and very good quality
Stayed 3 nights in Mar 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service
Great place to stay, pity their is no lift
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stopover.

Nice hotel, lovely staff and comfortable rooms. Excellent food in the Lounge bar. Fish and chips was amazing! Only gripe was there was an irritating whirring noise all night from an air con or fan unit somewhere.
Stayed 1 night in Sep 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Nice bar, very nice bathrooms, comfortable beds. Missed the resturant as it closed at 8:45 but never mind. Great breakfast. Free parking.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nov. 2023 4-night Stay

Stayed overnight on a B&B basis for 4 nights to assist with a house move. Very nice hotel and super friendly and very polite staff. Great breakfasts. A very pleasant stay. Highly recpmmended. Many thanks.
Stayed 4 nights in Nov 2023

6/10 Okay

IAN

Liked: Cleanliness, staff & service, amenities
The premium room was large, warm & comfortable, a significant improvement over the standard room in which I have stayed in the past. Unfortunately, the soundproofing from the road roar outside & noise from adjoining rooms was poor, leading to my being awoken by “rutting bison” in the early hours.
Stayed 1 night in Dec 2024

10/10 Excellent

wiam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2023

2/10 Terrible

alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet hadn’t been cleaned properly beds where uncomfortable
Stayed 1 night in Jan 2025

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