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Best Western New Kent Hotel

Property class: 3

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Photo gallery for Best Western New Kent Hotel

A bar area with a long counter, multiple stools, and a variety of bottles and glasses. - Best Western New Kent Hotel (Newcastle-upon-Tyne)
A modern living room with a herringbone-patterned floor, black leather sofas with brown cushions, a round coffee table, and a large potted plant. - Best Western New Kent Hotel (Newcastle-upon-Tyne)
A lobby with a patterned wall, a chandelier, two armchairs, and a door leading outside. - Best Western New Kent Hotel (Newcastle-upon-Tyne)
An outdoor patio area with round tables and chairs, surrounded by potted plants and a small tree. - Best Western New Kent Hotel (Newcastle-upon-Tyne)
A room with two black leather armchairs, a small round table, and a mirror on the wall. - Best Western New Kent Hotel (Newcastle-upon-Tyne)
Take advantage of a garden, dry cleaning/laundry services, and a bar at Best Western New Kent Hotel. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, each with white linens and a single purple pillow. There are wall-mounted lamps on either side of the beds, and a telephone on the nightstand between them.

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

A modern bathroom with a large sink, a bathtub, and a glass-enclosed shower.

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

A hotel room with two beds, each with white linens and a single purple pillow. There are wall-mounted lamps on either side of the beds, and a telephone on the nightstand between them.

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

A hotel desk with a chair, a lamp, a mirror, a guest directory, and a tray with cups and glasses.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Newcastle-upon-Tyne, Best Western New Kent Hotel is in the city center. Quayside and City of Newcastle Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Derwent Walk Country Park and Jesmond Dene Park. Looking to enjoy an event or a game while in town? See what's happening at St. James' Park or Utilita Arena Newcastle. Visit our Newcastle-upon-Tyne travel guide
Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB

What's nearby

  • A stone bridge over a river surrounded by lush greenery and ferns.
    Jesmond Dene Park
    7 min walk - 0.4 miles
  • A building with a dome and a sign that reads "WYLAM BREWERY" reflected in a calm body of water.
    Exhibition Park
    17 min walk - 0.9 miles
  • A large steel bridge spanning a river with buildings and a dome structure in the background.
    University of Newcastle-upon-Tyne
    4 min drive - 1.0 mile
  • A modern building with a circular design, surrounded by trees and a clear sky.
    Northumbria University
    4 min drive - 1.0 mile
  • A bustling street with people sitting on green picnic tables, surrounded by shops and buildings.
    Northumberland Street
    5 min drive - 1.6 miles

Getting around

  • Manors Station
    4 min drive
  • West Jesmond Station
    7 min walk
  • Newcastle Intl. Airport (NCL)
    17 min drive

Restaurants

  • Pizzeria Francesca
    8 min walk
  • Dene's Deli
    15 min walk
  • North Shore Coffee
    16 min walk
  • Harvest Canteen
    3 min walk
  • dosa kitchen
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 13.50 to 13.50 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Best Western New Kent Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western New Kent Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western New Kent Hotel?

Check-out is at 11 AM.

Where is Best Western New Kent Hotel located?

Located in Jesmond, this hotel is within 1 mi (2 km) of Jesmond Dene Park, Exhibition Park, and University of Newcastle-upon-Tyne. Northumbria University and Freeman Hospital are also within 1 mi (2 km). West Jesmond Station is 7 minutes by foot and Ilford Road Station is 14 minutes.

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Reviews

Best Western New Kent Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 184 out of 534 reviews
Rating 8 - Good. 236 out of 534 reviews
Rating 6 - Okay. 78 out of 534 reviews
Rating 4 - Poor. 28 out of 534 reviews
Rating 2 - Terrible. 8 out of 534 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Lovely hotel rooms. Comfy bed and great local amenities. Cooked breakfast price was a big much I thought.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel. Nice big rooms. Will stay again 😀👍
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean environment, fantastc Indian restaurant next door and helpful staff. Good value too.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cosy. The staff are so friendly and accommodating. Great location to Jesmond and Newcastle.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was connected to a lovely indian streetfood restaurant.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff lovely. Room standard. Nice and quiet. Would stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service, clean rooms
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was for hospital stay staff helped ordering taxis for us and staff very friendly as he was alone part of the time
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly Staff at Reception and Breakfast. Single room was very comfortable. Good bed and shower.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
The hotel was in good location plus it was very quiet
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean bed comfy good breakfast and free parking
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is 3 star but in good condition. Very friendly reception staff. Great location for what I was looking for……Jesmond Dene Parkrun and Great North 10k! Both within walking distance. Good bus service and short walk to metro station. Hotel has limited car parking and be aware of parking restrictions all around. Residents permits apply between 7:30-9:30 am and 5-10 pm. So if you don’t find a space you are struggling! But there is a very reasonable car park beside West Jesmond Metro at a cost of under £5 for 24 hours.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very polite.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at this hotel for business Great for our price range a d comfort
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room was spacious, clean and comfortable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Plain, simple but spot on for one night. Well located for Metro for city. Also Indian restaurant that looked very nice next door.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, adequate facilities, well maintained
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Room comfort
Good location, clean
Stayed 2 nights in Aug 2023