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Best Western New Kent Hotel

3.0 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant

Choose dates to view prices

Best Western New Kent Hotel, in the heart of Jesmond, offers beautiful gardens and delicious meals at the Hotel Restaurant. Guests enjoy in-room WiFi, dry cleaning services, and free self-parking. Previous visitors consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB

What's nearby

  • Jesmond Dene Park - 7 min walk - 0.4 miles
  • Exhibition Park - 16 min walk - 0.9 miles
  • Freeman Hospital - 17 min walk - 0.9 miles
  • University of Newcastle-upon-Tyne - 19 min walk - 1.0 mile
  • Northumbria University - 3 min drive - 1.0 mile

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪The Lonsdale - ‬7 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

Best Western New Kent Hotel

Hotel near St. James' Park
Consider a stay at Best Western New Kent Hotel and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • A porter/bellhop, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Best Western New Kent Hotel offer amenities such as free WiFi, safes, and free newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Best Western New Kent Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western New Kent Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western New Kent Hotel?

Check-out is at 11 AM.

Where is Best Western New Kent Hotel located?

Located in Jesmond, this hotel is within a 15-minute walk of Jesmond Dene Park and Jesmond Cricket Ground. Exhibition Park and University of Newcastle-upon-Tyne are also within 1 mi (2 km). West Jesmond Station is 9 minutes by foot and Ilford Road Station is 14 minutes.

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Reviews

Best Western New Kent Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 161 out of 477 reviews
Rating 8 - Good. 219 out of 477 reviews
Rating 6 - Okay. 70 out of 477 reviews
Rating 4 - Poor. 20 out of 477 reviews
Rating 2 - Terrible. 7 out of 477 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Liked: Amenities
The hotel was in good location plus it was very quiet
Stayed 5 nights in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for 1 Night we found the staff very friendly and helpful
Stayed 1 night in Aug 2025

8/10 Good

martin

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025

8/10 Good

Claire

Liked: Staff & service
Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at this hotel for business Great for our price range a d comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ziv

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and there were two pillows. Thought the breakfast could have had more options.
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025

6/10 Okay

Tegpal

Liked: Cleanliness
It was an eye opener, when we got there. The room did not look like the room we had booked. They did not have the heat on and were providing everyone with heaters untill I spoke with the staff member in the evening and he did turn it on. I had some other families who were going to check in a few days later, we suggested they cancel and stay somewhere else.
Stayed 8 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very comfortable and convenient hotel with friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Kind helpful staff, Excellent service. Great breakfast. We've stayed here a few times and will do again. The Indian restaurant was excellent. Thanks.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight

Very pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice clean room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025

6/10 Okay

Elaine

Liked: Staff & service
Hotel is a bit dated and with no elevator. The room was exceptionally hot with no a/c or fan facility and once the window was opened it became too noisy from the road. Sleeping was very uncomfortable due to this. The Indian restaurant facility was exceptional
Stayed 2 nights in Aug 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Was handy for central Jesmond. Alittle further from where i needed to be. But comfortable. Quiet n nice view of the church
Stayed 1 night in May 2025

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, adequate facilities, well maintained
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Stayed 1 night in Jan 2025

10/10 Excellent

R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation

Very handy for city, great value and service
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location staff very friendly and welcoming
Stayed 1 night in Dec 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff.
Stayed 4 nights in Dec 2023

8/10 Good

Khulood

Liked: Cleanliness, staff & service
Well welcoming. Staff
Stayed 1 night in Apr 2025
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