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Best Western New Kent Hotel

3.0 star property
Eco-certified retreat in Jesmond offers peaceful gardens to explore and satisfying meals, providing a welcome escape from everyday life

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Photo gallery for Best Western New Kent Hotel

Breakfast, lunch and dinner served - Best Western New Kent Hotel (Newcastle-upon-Tyne)
Lobby - Best Western New Kent Hotel (Newcastle-upon-Tyne)
Exterior - Best Western New Kent Hotel (Newcastle-upon-Tyne)
Lobby - Best Western New Kent Hotel (Newcastle-upon-Tyne)
Reception - Best Western New Kent Hotel (Newcastle-upon-Tyne)
Best Western New Kent Hotel, in the heart of Jesmond, offers beautiful gardens and delicious meals at the Hotel Restaurant. Guests enjoy in-room WiFi, dry cleaning services, and free self-parking. Previous visitors consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Newcastle-upon-Tyne, Best Western New Kent Hotel is in the city center. Quayside and City of Newcastle Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rising Sun Country Park and Tyne Green Country Park. Looking to enjoy an event or a game while in town? See what's happening at St. James' Park or Utilita Arena Newcastle. Visit our Newcastle-upon-Tyne travel guide
Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB

What's nearby

  • Jesmond Dene Park
    Jesmond Dene Park
    7 min walk - 0.4 miles
  • Exhibition Park
    Exhibition Park
    16 min walk - 0.9 miles
  • University of Newcastle-upon-Tyne
    University of Newcastle-upon-Tyne
    19 min walk - 1.0 mile
  • BR6XW6 Northumbria university Newcastle upon Tyne
    Northumbria University
    3 min drive - 1.0 mile
  • Freeman Hospital
    17 min walk - 0.9 miles

Getting around

  • Manors Station
    4 min drive
  • West Jesmond Station
    7 min walk
  • Newcastle Intl. Airport (NCL)
    17 min drive

Restaurants

  • Dabbawal Jesmond
    10 min walk
  • Pizzeria Francesca
    8 min walk
  • Starbucks
    5 min walk
  • 97 & Social
    3 min walk
  • Rio
    6 min walk

About this property

Best Western New Kent Hotel

Hotel near St. James' Park
Consider a stay at Best Western New Kent Hotel and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and free newspapers
  • Wedding services, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Best Western New Kent Hotel offer amenities such as free WiFi, safes, and free newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 13.50 to 13.50 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Best Western New Kent Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western New Kent Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western New Kent Hotel?

Check-out is at 11 AM.

Where is Best Western New Kent Hotel located?

Located in Jesmond, this hotel is within 1 mi (2 km) of Jesmond Dene Park, Exhibition Park, and University of Newcastle-upon-Tyne. Northumbria University and Freeman Hospital are also within 1 mi (2 km). West Jesmond Station is 7 minutes by foot and Ilford Road Station is 14 minutes.

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Reviews

Best Western New Kent Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 173 out of 505 reviews
Rating 8 - Good. 226 out of 505 reviews
Rating 6 - Okay. 73 out of 505 reviews
Rating 4 - Poor. 25 out of 505 reviews
Rating 2 - Terrible. 8 out of 505 reviews

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Great service, clean rooms
Stayed 1 night in Dec 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very polite.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean bed comfy good breakfast and free parking
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Amenities
The hotel was in good location plus it was very quiet
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Louise

Liked: Cleanliness, property conditions & facilities
A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building.
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room was spacious, clean and comfortable.
Stayed 1 night in Oct 2025
Verified

8/10 Good

BJ

Plain, simple but spot on for one night. Well located for Metro for city. Also Indian restaurant that looked very nice next door.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at this hotel for business Great for our price range a d comfort
Stayed 1 night in Jun 2025
Verified

6/10 Okay

James

Not the way hotel especially with no lift however pleasant staff and excellent Indian restaurant adjoining it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judith

Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025
Verified

8/10 Good

martin

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Claire

Liked: Staff & service
Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Kind helpful staff, Excellent service. Great breakfast. We've stayed here a few times and will do again. The Indian restaurant was excellent. Thanks.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, adequate facilities, well maintained
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation

Very handy for city, great value and service
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice clean room.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Ann-Marie

Liked: Room comfort
Good location, clean
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed here before as it’s a nice, quiet area, and only a few minutes walk to the cafes and metro. Friendly staff and clean, comfortable and quiet room. Only stayed one night and didn’t have breakfast but we’ll stay here again if we need to.
Stayed 1 night in Jan 2025