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Newcastle Motel

3.0 star property

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Photo gallery for Newcastle Motel

Reception - Newcastle Motel (Charlestown)
Reception - Newcastle Motel (Charlestown)
Outdoor pool - Newcastle Motel (Charlestown)
Property entrance - Newcastle Motel (Charlestown)
Classic Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Newcastle Motel (Charlestown)
Close to Lake Macquarie, Newcastle Motel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, Multiple Bedrooms, Non Smoking

Classic Twin Room, Multiple Bedrooms, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Multiple Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Charlestown, a neighborhood in Newcastle, is home to Newcastle Motel. The area's natural beauty can be seen at Lake Macquarie and Newcastle Beach. Newcastle supa putt golf and Hunter Ice Skating Stadium are also worth visiting. Visit our Newcastle travel guide
View more Motels in Newcastle
Map
270 Pacific Hwy, Charlestown, NSW, 2290

What's nearby

  • Glenrock State Conervation
    Glenrock State Conervation
    4 min drive - 1.7 miles
  • Charlestown Square
    7 min walk - 0.4 miles
  • Carbeen Street Reserve
    3 min drive - 1.2 miles
  • Westfield Kotara
    4 min drive - 1.7 miles
  • Twin Creeks Reserve
    4 min drive - 1.7 miles

Getting around

  • Kotara Station
    4 min drive
  • Newcastle, NSW (NTL-Williamtown)
    34 min drive

Restaurants

  • Guzman Y Gomez
    14 min walk
  • Domino's Pizza
    11 min walk
  • Vistana Malaysia Restaurant
    10 min walk
  • Boost Juice
    12 min walk
  • Strike Bowling Bar
    13 min walk

About this property

Newcastle Motel

Motel near Lake Macquarie
Newcastle Motel provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
Room features
All guestrooms at Newcastle Motel include comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Newcastle Heights
Newcastle Heights Charlestown
Newcastle Heights Motel
Newcastle Heights Motel Charlestown
Newcastle Heights Motel Greater Newcastle/Charlestown, Australia
Newcastle Motel Charlestown
Newcastle Charlestown
Newcastle Motel Motel
Newcastle Motel Charlestown
Newcastle Motel Motel Charlestown

Frequently asked questions

Does Newcastle Motel have a pool?

Yes, this property has an outdoor pool.

Is Newcastle Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Newcastle Motel?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Newcastle Motel?

Check-out is at 10 AM.

Where is Newcastle Motel located?

Located in Charlestown, this motel is within 2 mi (3 km) of Charlestown Square, Twin Creeks Reserve, and Westfield Kotara. Glenrock State Conervation and Banksia Reserve are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Newcastle Motel Reviews

6.0

6.0

Cleanliness

8.0

Location

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 56 reviews
Rating 8 - Good. 19 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 12 out of 56 reviews

Reviews

Verified

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost/resold my booked rooms so to get higher price for football fans despite having booked and confirmed two months prior to date? Shall not be recommending this motel to my family and friends who would use this during visits to newcastle area. No apology or contact from staff and nobody answers the phone, not a good way to run a bussiness?
Stayed 4 nights in May 2025
Verified

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Room was basic which was all we required, walls and fixtures were dirty and could use a fresh paint or scrub down/replacement
Stayed 1 night in Nov 2021
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy mould and cobwebs and smelt
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Motel was well situated however quite dated. No staff during check in and check out, initial room was not what was booked however resolved quickly with upgrade to family rooms. Bathroom fixtures were broken and very small but the water pressure in the shower was excellent
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money

Pool was disgustingly green when asked staff they said it was cleaned the previous day a very disappointed answer just to make me leave There was tea and coffee but no key ingredient "milk" There was no toilet paper at all in the room The taps are literally marked back the from cold water comes out hot and hot water comes out cold
Stayed 1 night in May 2021
Verified

6/10 Okay

Katelyn

Liked: Staff & service
Not hot water
Stayed 4 nights in May 2021
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
No offer of complimentary milk for the coffee, no complimentary soap, shampoo etc! No welcome, no help with anything, no remote for TV had to ask (TV could only be turned on and off without remote- no manual channel or volume buttons). Not very accomodating stay at all.
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The free airconditioning with no glass in windows was fantastic
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS MOTEL, sheets were stained, it took an hour for new sheets this being 10pm. I checked out after one night and was promised a refund on the second night, this has not happened. Door handle difficult to open and close, no kettle in room, pool was not in operation. Nothing like the website offered, extremely disappointing. Noisy, did not sleep till 3am. Office unattended on several occasions.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre. Clean comfortable rooms. Quiet.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Poor

People in room next to me were up all night in and out of their room saying it was crawling with cockroaches. I informed the cleaners 3 times that I am a night shift worker and would be sleeping during the day only to have them walk into my room and wake me not once but twice.
Stayed 2 nights in Nov 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst stay ever. Not worth it

Not even worth the $99 I paid for it. The bed is itchy. Walls are dirty. Windows had cracks in them. Was on edge the whole night. The walls are paper thin. Don’t think my partner or I even got like one hour of solid sleep with how uncomfortable the beds are and hearing everything going on outside
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Andrew

Disliked: Amenities, property conditions & facilities
We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the cost.
Stayed 2 nights in Jun 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The shower curtain needed cleaning and I had to turn off the air conditioning unit as it smelt.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Mark

Liked: Cleanliness
The room smelled like soap there was no milk but the bed was comfortable
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Ree

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was filthy, the shower was full of mould. The room stunk.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

S.M

Disliked: Amenities, property conditions & facilities
The bed and pillows were comfy and staff polite, but that’s as far as I get with the positives. The bathroom had mould everywhere, the ceiling and throughout the grout. I had to shower with my things on. There are smears if god only knows what’s on the door and walls throughout as well as blood on the bathroom door. People generally say ‘you get what you paid for’, but I’ve paid less and stayed in better conditions.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

basic but comforable and clean

very basic motel but was clean bed was comfy good location close to shopping and restaurants would stay there again
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

The room smelt like mould and we had to air it for a few hours with the door open
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Old and run down not the cleanest but the linen was very good and fresh
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
The beds were sub standard the presentation was poor and the reception was pathetic and unhelpful.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Review

For the price it’s not too bad. The beds were comfortable but a leg on each bed were broken.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and the amenities were good. Pool was good and it was quiet. Would stay again if passing through.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The floors in motel weren't vaccum . . . . . .
Stayed 4 nights in Mar 2019