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Nautilos Apartments

4.0 star property
Hotel with an outdoor pool, near Newcastle Beach

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Outdoor pool
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | Living area | Flat-screen TV
Apartment, 2 Bedrooms | Terrace/patio
Apartment, 2 Bedrooms | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Laundry
  • Free WiFi
  • Air conditioning

Room options

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Showing 2 of 2 rooms

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Apartment, 3 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Harbor view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | Flat-screen TV

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

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About the neighborhood

Map
265 Wharf Road, Newcastle, NSW, 2300

What's nearby

  • Newcastle Civic Theater - 5 min walk - 0.3 miles
  • Newcastle City Hall - 5 min walk - 0.3 miles
  • Foreshore Park - 10 min walk - 0.6 miles
  • NEX - 12 min walk - 0.7 miles
  • Newcastle Beach - 14 min walk - 0.8 miles

Getting around

  • Civic Station - 7 min walk
  • Newcastle, NSW (NTL-Williamtown) - 28 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬6 min walk
  • ‪Betty's Burgers - ‬5 min walk
  • ‪Menya Makoto - ‬4 min walk
  • ‪The Crown & Anchor Hotel - ‬5 min walk
  • ‪The Lucky Hotel - ‬6 min walk

About this property

Nautilos Apartments

Upscale hotel near Newcastle Beach
Nautilos Apartments provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge) and a roundtrip airport shuttle (surcharge)
Room features
All guestrooms at Nautilos Apartments have comforts such as air conditioning and separate sitting areas, as well as amenities like free WiFi and separate dining areas.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with separate tubs/showers and hair dryers
  • Balconies, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 75.00 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: AUD 25.00 per night
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parking height restrictions apply

Property is also known as

Nautilos Apartments Newcastle
Nautilos Apartments
Nautilos Newcastle
Nautilos Apartments Apartment Newcastle
Nautilos Apartments Apartment
Nautilos Apartments Hotel
Nautilos Apartments Newcastle
Nautilos Apartments Hotel Newcastle

Frequently asked questions

Does Nautilos Apartments have a pool?

Yes, this property has an outdoor pool.

Is Nautilos Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nautilos Apartments?

Self parking is available for AUD 25.00 per night. Limited spots are available.

What time is check-in at Nautilos Apartments?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Nautilos Apartments?

Check-out is at 10 AM.

Does Nautilos Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 75.00 per vehicle applies.

Where is Nautilos Apartments located?

Located in Newcastle City Centre, this hotel is within 1 mi (2 km) of Foreshore Footpath and Newcastle Beach. Newcastle Civic Park and Newcastle Museum are also within 10 minutes. Civic Station is 7 minutes by foot and Newcastle Interchange Station is 23 minutes.

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Nautilos Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 17 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 10 out of 84 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is good nice facility
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Distance to amenities and restaurants
Stayed 3 nights in Feb 2024

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms, well located for attending conference at the town hall. Only problem was only one key provided and intercom doesn’t work.
Stayed 3 nights in Aug 2024

6/10 Okay

Nea-ann

Disliked: Cleanliness, property conditions & facilities
Dated decor Rug dirty
Stayed 1 night in Feb 2024

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service
The property did not have a reception desk, all contact was made through separate phone calls to get check in codes. Codes were provided late, after check in, and should have been provided prior to check in. Property summary on the fridge said parking was free, but they told us we had to pay for parking. Swimming pool closed at 8pm which was very early. We only stayed 1 night but wasted a lot of time chasing codes.
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
No reception and had to call a number to get directions on how to get in. Luckily one of the residents arrived and showed me the ropes including how to get the key and car park etc. Wasn’t a harbour view as shown in advertisement. The main bed mattress was sunken and uncomfortable, near impossible to sleep in it so I went and jumped on the lounge. Water leaking from air con onto floor. The apartment smelt like garlic. No value for your dollar at all.

4/10 Poor

Lauren

Liked: Room comfort
Disliked: Cleanliness, staff & service

Would not recommend

Very disappointing stay. Accommodation itself was fine, we had a three bedroom apartment plus a rollaway and everything was adequate. But the cleanliness was absolutely lacking. I moved the bed over to fit in the rollaway and found a baggy of what looked like illicit drugs. The kids found a pair of worn underpants in a drawer in their bedroom. My daughter dropped an earring under the bed and when we looked for it we found filth all over the floor (food wrappers, dirt, melted lollies). We felt disgusted and wanted to leave as soon as we were able this morning because it felt so dingy and uncomfortable being there.
Stayed 1 night in Mar 2023

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

I recently stayed at Nautilos Apartments and was quite disappointed with several aspects of my experience. Firstly, the parking situation was very frustrating. The website clearly stated that parking would be $15 per night, and the information provided in the apartment mentioned that parking was included. Despite this, I was charged $25 per night. This inconsistency and overcharging left a very bad impression and made me feel misled. Additionally, while the apartment itself was decent, the furnishings and mattress were old and in desperate need of replacement. The worn-out furniture and uncomfortable bed detracted from what could have been a comfortable stay. On a positive note, the location was good, which made it easy to explore the area. However, the issues with the parking fees and outdated furnishings overshadowed the convenience of the location. Transparency and honesty about charges, as well as attention to the condition of the apartment, are crucial. I hope the management addresses these problems promptly.
Stayed 6 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Jessica

Stayed 1 night in Oct 2022

2/10 Terrible

Emrys

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not even get to check into this property!
Stayed 1 night in Nov 2022

2/10 Terrible

jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and not what I expected
Stayed 4 nights in Sep 2022

8/10 Good

mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

check in .no good. not sent me how to check .

Stayed 1 night in Aug 2022

6/10 Okay

fiona

Disliked: Staff & service
Stayed 2 nights in May 2022

6/10 Okay

Faisal

Disliked: Amenities, property conditions & facilities
Location and spacious but thats about it. So many things wrong - no light working in second bedroom - second bedroom lamp has no shade nor a socket to plug into - main bedroom 1 table lamp doesnt work - both bathroom door locks broken - quite a few spiders and webs around the ceiling - all dining chairs about to break apart - toaster had grease inside it - toilet roll holder broken and roll keeps falling off - shower soap holder broken - showerhead too low (neck level even for someone not so tall) - living room lights flicker if u turn it dim - aircon barely cools (filter completely clogged and not cleaned) - spa broken and couldn’t be used
Stayed 2 nights in Feb 2022

10/10 Excellent

Nicole

Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
We were meant to stay at Nautilus but were transferred to Star apartments. We had selected the Nautilus due to positive family friendly reviews, travelling with a 4 yr old and myself working Friday and Saturday. Friday night saw a party in the building across from us until 5.30am, not much rest. Saturday and Sunday were ok. Smokers on our floor were not ideal with a strong herby ‘cigarette’ smoke smell in the hallways. No balcony is an issue for us and we should have confirmed that prior. We did get a 2nd parking, which was really great but the codes we were initially sent to open the apartment were incorrect and it was a delay in getting into the property, after driving over 5 hours with a small child, not ideal. I get it was an extenuating circumstance for the agents but at the end of the day, not a wonderful experience and we paid top dollar at nearly $300 a night.
Stayed 3 nights in Jun 2021

8/10 Good

Kerrie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Central location, great facilities & size

The actual apartment was terrific, well laid out and plenty of room. Although we didn't cook, the kitchen was a good size and offered full facilities. A large balcony was excellent. The only issue we had was checking in. Unfortunately, there is no reception on site and although check-in was 2pm, we were unable to get into the apartment until 3:15pm. Details of pin # to unlock the door were also not received until 3:30pm. We were over 1hr late to meet up with friends for a surprise function. If you were attending a wedding or similar this would be a complete nightmare. Not sure if this happens regularly or we were just unlucky.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Location was great for us, central and walking distance to foreshore. We had 4 guests stay but only provided with one entry fob which made it very difficult to coordinate as we were not always all together. Wanted to open sliding doors but mosquitoes were so bad we had to sleep with doors closed.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness left a lot to be desired - very worn sheets, no mattress protector on the beds, cigarette butts in the pot plant outside on the balcony, dishes left in the dishwasher and glass on the lounge floor (a few small shards). Apartment was great but cleanliness was very poor.
Stayed 2 nights in Feb 2021

10/10 Excellent

Michael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size modern apartment. Excellent location.
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to find no key fob in the letter box as per our arrangements. After being made to wait in our hot car on the street with three kids for over an hour we were finally told that the cleaner had not turned up for work and the apartment was therefore not available. We were offered an alternative apartment in Hamilton, which was nowhere near the precinct we needed and wanted to stay in and to date we have not been offered compensation for the difference in price between the two units or the inconvenience and anguish caused. To date, there has been no apology or contact (while making arrangements for an alternative a staff member blamed the cleaners but never once apologised). I cannot recommend this host or accomodation.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service
The room wasn’t ready at 2pm. We did not get access until 4pm. Waited two hours in the freezing cold outside with 3 small children. When we finally got access, only one fork, not enough bowls, cups glasses. No dishwashing liquid. Small cockroaches in living area. Communication was dreadful prior to gaining access to the property, with me ringing multiple times talking to many different people trying to get an update. At one point offering to move us to another apartment which was absolutely not acceptable. To add further insult after paying for a late check out, a cleaner knocks and enters the room at 10am the next day asking why we haven’t left. Very disappointing stay.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great awesome location and underground carpark
Stayed 1 night in Jan 2020