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Mercure Newcastle

4.0 star property
Hotel with an outdoor pool, near Newcastle Civic Theater

Choose dates to view prices

Photo gallery for Mercure Newcastle

Outdoor pool, sun loungers
Exterior
Meeting facility
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Pool
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms (King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bed and 1 Twin Sofa Bed

Superior Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302

What's nearby

  • NEX - 3 min walk - 0.2 miles
  • Newcastle Civic Theater - 10 min walk - 0.6 miles
  • Newcastle Beach - 2 min drive - 1.2 miles
  • Merewether Ocean Baths - 4 min drive - 2.0 miles
  • John Hunter Hospital - 9 min drive - 5.0 miles

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪King Street Hotel - ‬1 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Honeysuckle Hotel - ‬10 min walk

About this property

Mercure Newcastle

Upscale hotel remodeled in 2023 and located near Newcastle Civic Theater
Located close to Newcastle Museum and Christ Church Cathedral, Mercure Newcastle provides a bar, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and a banquet hall
  • An elevator, luggage storage, and smoke-free premises
  • A 24-hour front desk, 5 meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 131 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free internet.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Does Mercure Newcastle have a pool?

Yes, this property has an outdoor pool.

Is Mercure Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Newcastle?

Self parking is available for AUD 16 per night. Limited spots are available.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newcastle?

Check-out is at 11 AM.

Where is Mercure Newcastle located?

Located in Newcastle West, this hotel is within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 1 mi (2 km). Newcastle Interchange Station is 9 minutes by foot and Civic Station is 11 minutes.

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Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 225 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 237 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nola

Liked: Cleanliness, staff & service
The feeling that the property was past its best.
Stayed 3 nights in May 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle No2
Stayed 4 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a lounge in our room
Stayed 2 nights in Apr 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds with firm mattresses.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located for light rail and the harbour - would stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel for the price, safe are great and friendly. Only downside is the hoons driving around which is not the motels fault
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Liked: Cleanliness
An expensive stay for a very ordinary and dated room
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I read the reviews after booking and was regretting my choice, however once I arrived I was pleasantly surprised, This is a lovely place to stay and the food is good too. The thing that makes this place is the staff, every single staff member I spoke to was helpful and friendly even going above what one would reasonably expect. Great place to stay, and I’m glad I didn’t read the reviews first.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Good range of tea and coffee available with mugs rather than small cups. Also parking was available.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Only neg comment is the pool ladder steps, not easy to negotiate for an older adult especially if you've got large feet, the steps are tiny. Otherwise recommend this place if you want to fe in the city without a huge price.
Stayed 1 night in Jan 2025

8/10 Good

Neha

Liked: Cleanliness, staff & service
Mercure Newcastle is a good option for travelling with family.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2023

6/10 Okay

Barry

Disliked: Cleanliness
No chef on for lunch. Dirty plates in the corridor for entire day.
Stayed 1 night in Feb 2025

10/10 Excellent

DR PAULA JANE

Liked: Cleanliness, staff & service, property conditions & facilities
it is close to town, serviceable and staff were helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Denise

Liked: Cleanliness
Disliked: Staff & service, amenities
Did not know until the day that parking was not guaranteed or that it cost extra. Reception unmaned when arriving. Checkin and check out you did for yourself.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great here
Stayed 1 night in Jun 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and i had an amazing stay, everyone was kind and friendly and helped us with any and all questions that we had. We will definitely be back
Stayed 1 night in Sep 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy central location. Everything a short walk away. The staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
We loved the property and will definitely be staying again. Very friendly staff and very clean room.
Stayed 1 night in Mar 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff were great
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Liked: Staff & service, room comfort
Bed was comfy. Room could do with updating Bathroom needed more cleaning
Stayed 1 night in Oct 2024