See all properties

Mercure Newcastle

4.0 star property
Travelers can relax on sun loungers by the pool or handle business in the meeting rooms, with great food, drinks, and entertainment just a short walk away.

Choose dates to view prices

Photo gallery for Mercure Newcastle

Outdoor pool, sun loungers - Mercure Newcastle (Newcastle West)
Miscellaneous - Mercure Newcastle (Newcastle West)
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings and palm trees. - Mercure Newcastle (Newcastle West)
Restaurant - Mercure Newcastle (Newcastle West)
Meeting facility - Mercure Newcastle (Newcastle West)
The Mercure Newcastle captures the city's vibrant energy. Guests unwind at the outdoor pool, enjoy drinks at the bar, and access amenities like conference facilities and luggage storage. Helpful staff and WiFi in public areas make it ideal for business and leisure.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard King Room

Standard King Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard King Room

8.4 out of 10
Very good
(38 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room, 2 Double Beds

7.0 out of 10
Good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Accessible King Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Accessible King Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 2 Bedrooms (King)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms (King)

  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free wired internet

About the neighborhood

Located in Newcastle West, a neighborhood in Newcastle, Mercure Newcastle is in the entertainment district and near a train station. The area's natural beauty can be seen at King Edward Park and Blackbutt Reserve, while Newcastle Civic Theater and Newcastle Museum are cultural highlights. Don't miss out on a visit to Merewether Ocean Baths. Spend some time exploring the area's activities, including golfing. Visit our Newcastle travel guide
Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302

What's nearby

  • Newcastle Civic Park
    Newcastle Civic Park
    9 min walk - 0.5 miles
  • Newcastle Museum
    Newcastle Museum
    10 min walk - 0.6 miles
  • NEX
    3 min walk - 0.2 miles
  • Newcastle Civic Theater
    10 min walk - 0.6 miles
  • Newcastle City Hall
    10 min walk - 0.6 miles

Getting around

  • Newcastle Interchange Station
    9 min walk
  • Newcastle, NSW (NTL-Williamtown)
    23 min drive

Restaurants

  • McDonald's
    3 min walk
  • Oceane Hotel
    5 min walk
  • Biggs
    7 min walk
  • Sher Wood Coffee Bar
    5 min walk
  • Domino's Pizza
    1 min walk

Similar properties

Spa
The Executive Inn
New Lambton
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,000 reviews
The Executive Inn
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 32 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Mercure Newcastle have a pool?

Yes, this property has an outdoor pool.

Is Mercure Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 16 per night. Limited spots are available.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newcastle?

Check-out is at 11 AM.

Where is Mercure Newcastle located?

Located in Newcastle West, this hotel is within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 1 mi (2 km). Newcastle Interchange Station is 9 minutes by foot and Civic Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Newcastle Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 245 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 225 out of 1002 reviews
Rating 4 - Poor. 109 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

Reviews

Verified

8/10 Good

Yan Yan

Good location and staff are friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy and the staff were lovely :)
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jessica

Liked: Staff & service, amenities
The property is in a good position in the city and the staff were really lovely. The room itself was a bit old and had a few questionable stains on the floor and ceilings but the bed was comfortable. Good for a short term stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nasmeen

Liked: Cleanliness
Clean room, excellent staffing
Stayed 3 nights in Jan 2026
Verified

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities
The room was good and the staff were friendly.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous. Room was lovely. Great breakfast buffet
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Clean room and staff
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Kerryn

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff are nice Parking is silly as no signs and no help The hotel needs a massive renovation and is not worth the price Bathroom has items hanging off Hallways have massive dents and pieces missing in the walls
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Not too far from anything especially if you enjoy walking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast. Great location, courteous and helpful staff. Small shopping centre accross the road with supermarkets, pharmacy, bottleshop, post office, shops & great dining options
Stayed 1 night in Oct 2025
Verified

8/10 Good

Hemamm

Liked: Amenities
It was good for the price. Parking is bit tricky. Polite and helpful staff. Shower was amazing and room aircon and beds very good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another perfect place to stay in Newcastle. Close to the beach, shopping malls, public transport and lots of fine dining options
Stayed 3 nights in May 2025
Verified

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good price

Nice hotel for the price. Staff lovely and helpful.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

matthew

overall nice experience buffet breakfast was good and staff were nice just cleanliness could be better had to clean air con filters plus the dust that was in the vent in the bathroom aswell
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Newcastle; both quiet and clean.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, amenities
Great location as it is shops around and accessible public transport. Also okay with the self check-in & check-out process. Only downside was the room was not properly clened/inspected as we found rubbish in the room's bin from previous occupants. Noise from rooms above and accross can also be heard, though not much of a concern for us but might be with other guests
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Matt

Staff were great, the lady at the front desk (apologise I forget her name, had an accent dark hair) was unreal, served guests at the front, served meals, took payments for meals and didn’t stop smiling! Rooms were good, however showers were tiny and the hallways were so noisy all night, people were banging doors non stop it was a joke. Unfortunately that brings the rating down, also there was a weird smell through the halls
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located for light rail and the harbour - would stay here again
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
We loved the property and will definitely be staying again. Very friendly staff and very clean room.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready for check in. Didn’t feel very clean. Very noisy.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Neha

Liked: Cleanliness, staff & service
Mercure Newcastle is a good option for travelling with family.
Stayed 1 night in Aug 2024