Traveling with a child can sometimes be unpredictable, but our stay at this hotel turned out to be one of the most pleasant experiences we’ve had—largely thanks to the incredible customer service at the front desk by Cheryl.
From the moment we arrived, she greeted us with genuine warmth and patience. After a long day of travel, that kind of welcome immediately put both me and my child at ease. What stood out most was how attentive and thoughtful she was—not just to me as a guest, but to my child as well. She took the time to engage with her, offered a welcome gift , and even made sure we had everything we needed in the room to stay comfortable.
Little gestures—like checking in on us during our stay or welcoming back every time they saw us at the lobby—made it feel less like a transaction and more like we were truly valued guests.
Exceptional service can turn a good stay into a memorable one, and this hotel delivered exactly that. I would absolutely return and highly recommend it to anyone.