TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property
Travelers start their day with a complimentary breakfast buffet at this Chelsea hotel, then maintain their workout routines in the 24-hour fitness center

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Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior - TownePlace Suites by Marriott New York Manhattan/Chelsea (New York)
In-room safe, desk, laptop workspace, iron/ironing board - TownePlace Suites by Marriott New York Manhattan/Chelsea (New York)
Restaurant - TownePlace Suites by Marriott New York Manhattan/Chelsea (New York)
Exterior - TownePlace Suites by Marriott New York Manhattan/Chelsea (New York)
In-room safe, desk, laptop workspace, iron/ironing board - TownePlace Suites by Marriott New York Manhattan/Chelsea (New York)
TownePlace Suites by Marriott New York Manhattan/Chelsea places visitors near Madison Square Garden. Enjoy a warm breakfast buffet, 24-hour gym, free in-room WiFi, newspapers, and coffee/tea in the lobby. Guests love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Studio, 1 King Bed, Kitchenette

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, City View

7.8 out of 10
Good
(27 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(97 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, City View

8.2 out of 10
Very good
(28 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, TownePlace Suites by Marriott New York Manhattan/Chelsea is in a shopping district and near a metro station. The area's natural beauty can be seen at Bryant Park and Central Park, while Metropolitan Museum of Art and Radio City Music Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests appreciate the hotel's convenience to public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 4 minutes by foot. Visit our New York travel guide
Map
140 West 28th Street, New York, NY, 10001

What's nearby

  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    5 min walk - 0.3 miles
  • 5th Avenue
    5th Avenue
    6 min walk - 0.4 miles
  • Macy's
    Macy's
    8 min walk - 0.5 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    10 min walk - 0.5 miles
  • Chelsea Hotel
    5 min walk - 0.3 miles

Getting around

  • 28 St. Station (7th Av.)
    2 min walk
  • New York W 32nd St. Station
    6 min walk
  • LaGuardia Airport (LGA)
    34 min drive

Restaurants

  • Starbucks
    1 min walk
  • Crompton Ale House
    4 min walk
  • The Fleur Room
    3 min walk
  • Playa Bowls
    2 min walk
  • Just Salad
    2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel near Madison Square Garden
Close to Empire State Building and Bryant Park, TownePlace Suites by Marriott New York Manhattan/Chelsea provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), coffee/tea in the lobby, and a front-desk safe
  • 1 meeting room, an elevator, and smoke-free premises
  • A 24-hour front desk and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 247 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and mini fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 65 per day)
  • Self parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

Frequently asked questions

Is TownePlace Suites by Marriott New York Manhattan/Chelsea pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 65 per day.

What time is check-in at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Check-out is at 11:00 AM.

Where is TownePlace Suites by Marriott New York Manhattan/Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Macy's. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) is only a 2-minute walk and 28 St. Station (Broadway) is 4 minutes.

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Reviews

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 591 out of 1092 reviews
Rating 8 - Good. 322 out of 1092 reviews
Rating 6 - Okay. 115 out of 1092 reviews
Rating 4 - Poor. 32 out of 1092 reviews
Rating 2 - Terrible. 32 out of 1092 reviews

Reviews

Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection, location is nice not far at all from Korea Town and Madison Square Garden both within walking distance. Friendly staff, clean rooms.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but efficient. Great having the kitchenette for longer stay. Breakfast selection was good, and it was offered up to 10am on weekdays, 10:30am on weekends so it fit into our schedule each day.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Aaron Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashton at the front desk was amazing! Few issues with the phone but overall a great hotel in a great location close to subway and walking distance to pretty much everything. Right in the flower district which was cool. Room was small, but nice
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

kim

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! Staff was friendly, room was clean, breakfast was very nice! Overall an excellent stay and I will definitely book again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re in the heart of NYC. It’s going to be busy, and it’s going to be chaotic. With that said, staff made sure everything moved in a consistent motion, rooms while small (stayed by myself), is perfect for people who are moving about within the city. Within walking distance of everything and is the perfect spot.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean room the breakfast is simple but ok .
Our view
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff were quick to help with any concerns.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable and clean. Breakfast is good. You can hear elevators at night but not atypical for NYC
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous room was clean only downside was it’s quiet noisy doors constantly slamming and because our room was opposite the lift kept hearing it ring all night people coming and going
Stayed 5 nights in Mar 2026
Verified

8/10 Good

GISELLE

Liked: Cleanliness, property conditions & facilities
The room is ok and the hotel location is great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff. This place was exactly what we wanted for our NY trip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joselyn

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, food was great, how close everything was
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Staff was great from check in to check out
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The rims clean, the check in staff were super nice and the breakfast was a nice addition
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Clean and the staff was very helpful.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Simon Gary

Liked: Cleanliness
Room was clean, location was convenient
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit NY ! Close to everything.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Loved being able to check my luggage at check in and check out so we could enjoy the city without our bags the first and last days. Breakfast was typical hotel breakfast that you’d expect and it was busy, but it was well run to keep things moving smoothly. Waiting for elevators and the busy-ness at breakfast wasn’t as rough as I anticipated based on prior reviews, but that could have to do with going in the off-season (early March). Room was very clean and the studio king with kitchenette had plenty of room for luggage. Staff was very nice and helpful. Location was absolutely perfect being right next to a subway stop on the 1 which was very convenient for exploring uptown or downtown. Overall great experience and have already booked for my next stay in NYC!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was good
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kenneth A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well. Just what I needed - peace and quiet.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that worked the breakfast room were great as well as the overall front staff. This place will be one of my go to’s for any future trips to the big apple!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Joselito

Liked: Cleanliness, staff & service, amenities
The staff were very accommodating and friendly. Always willing to assist anytime.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Facundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great place. Breakfast great.
Stayed 4 nights in Oct 2025