5/5 Excellent
Amirreza
Traveled with family and small children
Aug 31, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021
The Towers at Lotte New York Palace
Photo gallery for The Towers at Lotte New York Palace
Overview of The Towers at Lotte New York Palace
The Towers at Lotte New York Palace
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Social distancing
455 Madison Avenue, New York, NY, 10022
Explore the area
- Central Park10 min walk
- Times Square11 min walk
- Broadway14 min walk
- New York, NY (LGA-LaGuardia)12 min drive
Choose dates to view prices
About this area
New York
The Towers at Lotte New York Palace is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. The area's natural beauty can be seen at Central Park and Bryant Park, while Museum of Modern Art and Radio City Music Hall are cultural highlights. Consider St. James Theatre for a night out or Central Park Zoo if you're traveling with kids. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Rockefeller Center - 5 min walk
- Museum of Modern Art - 6 min walk
- Central Park - 10 min walk
- Times Square - 11 min walk
- Broadway - 14 min walk
Getting around
- 51 St. Station - 6 min walk
- Grand Central - 42 St. Station - 11 min walk
- LaGuardia Airport (LGA) - 12 min drive
Restaurants
- Venue 1 – Serves breakfast and lunch.
- Venue 2 – Serves dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 65 per day)
- Free area shuttle
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 7 AM–11:30 AM on weekends: USD 16-26 per person
- 5 bars/lounges
- 24-hour room service
Things to do
- Health club
- Shopping
- Spa services
Family friendly
- DVD player
- Free area shuttle
- In-room child care (surcharge)
- Laundry facilities
- Microwave (on request)
- Refrigerator
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Gift shop/newsstand
- Newspapers in lobby
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- Italian
- Korean
- Portuguese
- Russian
- Spanish
Business services
- Business center
- Meeting rooms
Outdoors
- Garden
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Phone accessibility kit
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual fire alarm
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch plasma TV
- Cable channels
- DVD player
- iPod dock
- Pay movies
- Premium channels
- Video-game console
Food and drink
- Dishwasher
- Microwave (on request)
- Minibar
- Refrigerator
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
- Turndown service
Similar properties
See similar properties
New York
Manhattan
Pet friendly
Family friendly
Hotel
Free WiFi
Guest rating 4.5+
5 star
Policies
Check-in
Check-in from 3 PM - 2 AM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):
- Bar/Lounge(s)
Access methods
Staffed front desk
Pets
Pets stay free
Dogs welcome
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 16 and USD 26 per person (approximately)
- Self parking fee: USD 65 per day
- Rollaway bed fee: USD 50.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with partner
Aug 10, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
4/5 Good
Verified traveler
Traveled with family
Jul 20, 2021
Liked: Cleanliness
Stayed 3 nights in Jul 2021
5/5 Excellent
Daniel
Traveled with group
Jun 9, 2021
Liked: Cleanliness, staff & service, room comfort
Amazing
Stayed 3 nights in Jun 2021
3/5 Okay
Verified traveler
May 28, 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2021