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The Manner, The Unbound Collection by Hyatt

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Premium bedding, in-room safe, blackout drapes, iron/ironing board - The Manner, The Unbound Collection by Hyatt (New York)
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Premium bedding, in-room safe, blackout drapes, iron/ironing board - The Manner, The Unbound Collection by Hyatt (New York)
Premium bedding, in-room safe, blackout drapes, iron/ironing board - The Manner, The Unbound Collection by Hyatt (New York)
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Luxury
5.0 star property
9.2

Wonderful

Serene retreat in Manhattan's heart

Stylish decor meets lively energy in SoHo, with a rooftop boasting amazing city views. The restaurant serves seafood while the bar hosts complimentary manager's receptions. Guests enjoy plush bathrobes and 24-hour room service, all near shops, restaurants, and metro lines.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Room options

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, The Manner, The Unbound Collection by Hyatt is in a shopping district and near a metro station. Times Square and Rockefeller Center are notable landmarks, and if an activity is on the agenda, check out Manhattan Cruise Terminal. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
Map
58 Thompson Street, New York, NY, 10012

What's nearby

  • New York University
    New York University
    6 min walk - 0.4 miles
  • Hudson River Park
    Hudson River Park
    10 min walk - 0.5 miles
  • Washington Square Park
    Washington Square Park
    11 min walk - 0.6 miles
  • 5th Avenue
    5th Avenue
    14 min walk - 0.8 miles
  • Soho Square
    5 min walk - 0.3 miles

Getting around

  • Spring St. Station (Vandam St.)
    4 min walk
  • New York Christopher St. Station
    15 min walk
  • LaGuardia Airport (LGA)
    40 min drive

Restaurants

  • Dominique Ansel Bakery
    2 min walk
  • Kenn's Broome Street Bar
    1 min walk
  • Famous Ben's Pizza
    1 min walk
  • Ba'al Cafe & Falafel
    2 min walk
  • Ground Support
    2 min walk

About this property

The Manner, The Unbound Collection by Hyatt

Luxury hotel remodeled in 2024 and located near Empire State Building
Located close to Madison Square Garden and Times Square, The Manner, The Unbound Collection by Hyatt provides a free daily manager's reception, dry cleaning/laundry services, and a bar. The on-site seafood restaurant, The Otter, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Access to a nearby health club, express check-out, and a 24-hour front desk
  • Multilingual staff, an elevator, and concierge services
  • Tour/ticket assistance, luggage storage, and a porter/bellhop
  • Guest reviews give top marks for the location
Room features
All 97 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Tubs or showers and hair dryers
  • Wardrobes/closets, LED light bulbs, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Sloane's
  • The Otter

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Built in 2001
  • Communal living room
  • Double-glazed windows
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 16 years old are not permitted at this adults-only property

Frequently asked questions

Is The Manner, The Unbound Collection by Hyatt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Manner, The Unbound Collection by Hyatt?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Manner, The Unbound Collection by Hyatt?

Check-out is at noon.

Where is The Manner, The Unbound Collection by Hyatt located?

Located in Manhattan, this luxury hotel is within 3 mi (5 km) of Empire State Building, Madison Square Garden, and Times Square. Grand Central Terminal and Rockefeller Center are also within 3 mi (5 km). Spring St. Station (Vandam St.) and Canal St. Station (W. Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Manner, The Unbound Collection by Hyatt Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 73 reviews
Rating 8 - Good. 7 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

Reviews

Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High design boutique hotel in an excellent location. The staff is always delightful and courteous. Great rooftop microbar. Trendy on-site speakeasy (seems to be an outside vendor, not run by the hotel) is a beautiful space and crowd managed well, service inside bar could use some work.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adelba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff and service, loved the room. Definitely will come back!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The decor is top notch, the amenities and services were excellent, the location also unbeatable. Overall, highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent service in a wonderful location!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Especially the happy hour and breakfast…so nice to be able to relax right in the hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and beautiful rooms, the design of the hotel is stunning and in a great SoHo location. Would recommend
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities
The service is here is exceptional. The art of hospitality lives on here. From your first “hello” at the door - to all the small touches - the staff here are impeccable. It’s a great location. We will be back.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. There are delicious complimentary breakfast items which we just happened upon this trip so even better.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge area is super cozy and relaxing.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, style and experience
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cayman

Liked: Cleanliness, staff & service, amenities
Cool spot, but still friendly service
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Courteney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel i will be back
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stay in SoHo

Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms don’t have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.
Lounge area where you can have breakfast or hangout.
View from rooftop
Entrance/lobby
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

ALEGRA LOUISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Staff are magical!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Best service in the city
Stayed 3 nights in May 2025
Verified

6/10 Okay

CHARLES

Liked: Cleanliness, property conditions & facilities
We had several problems in our room, the sink in the bathroom had a slow drain, the speakers in our room didn’t work . We made a request for a tv in our room but when we got to our room there was no tv. One of the $10.00 bottled water was open (we will probably be charged for it) and also the refrigerator was not cold at all.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Antonios

Liked: Cleanliness, property conditions & facilities, room comfort

Could be better

Light switches were so hard to operate, The doors are 0% noise proof, Staff bangs doors without thinking about poeple sleeping/ relaxing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Claudia Maria

Liked: Cleanliness, amenities, property conditions & facilities
They went beyond expectations. Always made me feel like home.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the “Library”. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!
Stayed 4 nights in Feb 2025