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Overview of The Manhattan at Times Square Hotel

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Guest reviews

3.2/5
12,933 reviews
Guests rated this property 3.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationRadio City Music Hall4 min walk
Popular LocationMuseum of Modern Art7 min walk
Popular LocationRockefeller Center7 min walk
AirportNew York, NY (LGA-LaGuardia)23 min drive

Book online or call:

1-800-675-4318

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    About this area

    New York

    In the city center, The Manhattan at Times Square Hotel is in New York's Midtown neighborhood, an area with good shopping. Broadway Theatre and Gershwin Theater are cultural highlights, and some of the area's notable landmarks include Times Square and Top of the Rock. Check out an event or a game at Madison Square Garden, and consider making time for Central Park Zoo, a top attraction not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes by foot.

    Map
    Popular Location

    What's nearby

    • Times Square - 4 min walk
    • Radio City Music Hall - 4 min walk
    • Broadway - 6 min walk
    • Museum of Modern Art - 7 min walk
    • Rockefeller Center - 7 min walk

    Getting around

    • New York W 32nd St. Station - 20 min walk
    • 7 Av. Station (E 53rd St.) - 2 min walk
    • New York, NY (LGA-LaGuardia) - 23 min drive
    Questions about this property?Find answers

    About this property

    The Manhattan at Times Square Hotel

    A 24-hour fitness center, a coffee shop/café, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center. All 685 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include premium bedding and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: USD 65 per day

    Food and drink

    Continental breakfast available for a fee daily 6:30 AM–1 PM: USD 6-15 per person
    1 coffee shop/café
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center

    Family friendly

    Dry cleaning service
    Microwave (on request)
    Refrigerator (on request)
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    English
    Filipino
    French
    German
    Hindi
    Italian
    Romanian
    Russian
    Spanish

    Business services

    Business center
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    Handrails in stairways
    In-room accessibility
    Roll-in shower
    Visual alarms in hallways
    Well-lit path to entrance
    Wheelchair-accessible concierge desk
    Wheelchair-accessible fitness center
    Wheelchair-accessible path of travel
    Wheelchair-accessible path to elevator
    Wheelchair-accessible public washroom
    Wheelchair-accessible registration desk

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathtub or shower
    Designer toiletries
    Hair dryer
    Towels

    Entertainment

    37-inch flat-screen TV
    Cable channels
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave (on request)
    Refrigerator (on request)

    More

    Connecting rooms available
    Desk
    Free international calls
    Free local calls
    Free long-distance calls
    Free newspapers (weekdays)
    Iron/ironing board
    Laptop-compatible safe
    Laptop-friendly workspace
    Phone
    Recycling
    Soundproofing

    Policies

    Check-in

    Check-in from 4:00 PM - midnight
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Children 12 years old and younger stay free when using existing bedding
    Rollaway/extra beds are available for USD 30 per night

    Property payment types

    American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50 per night
    • Resort fee: USD 40.16 per accommodation, per night
    The resort fee includes:
    • Fitness center access
    • Business center/computer access
    • Internet access
    • Phone calls
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 6 and USD 15 per person (approximately)
    • Self parking fee: USD 65 per day
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Refrigerator fee: USD 25 per stay
    • In-room microwave fee: USD 25 per stay
    • Rollaway bed fee: USD 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • This property advises that enhanced cleaning and safety measures are currently in place.
    • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Guest reviews

    3.2
    Guest rating
    5 - Excellent
    1,928
    4 - Good
    3,927
    3 - Okay
    3,434
    2 - Mediocre
    2,124
    1 - Poor
    1,520
    3.2
    Cleanliness
    3.6
    Service and Staff
    2.7
    Amenities
    2.8
    Property condition

    3/5

    • Disliked: Cleanliness, property conditions & facilities

    Thugs. Looters it was a very bad experience. Started bad ended bad. Just not a good experience at all.

    Stayed 1 night in Jun 2020

    2/5

    • Disliked: Cleanliness, staff & service

    Ok

    At check in was assigned a room on wrap around balcony room. Asked for a different floor before even seeing the room and was denied the possibility. The room was ok didn’t seem very clean at first. Then assuredly did not seem clean as I unpacked there was women’s undergarments in the dresser. Other than that the service was ok. the location is very good.

    Stayed 1 night in May 2020

    1/5

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Mar 2020

      3/5

      • Liked: Staff & service
      • Disliked: Property conditions & facilities

      For the price of the room, I felt like the hotel was extremely dated.

      Stayed 3 nights in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Enissa is an angel

      I'll tell you what i think of the property...but first: the day after I checked in I became very ill. I think i had a bad oyster and it seemed like food poisoning. I was basically in bed (and the bathroom) for 2 straight days. Enissa the housekeeper asked if i was ok. I told her I was ill and my room was a "crime scene" but i really needed it to be cleaned. She came right in while i huddled in the corner and cheerfully cleaned my disgusting mess with zero complaint. From then on she checked on me daily and frequently asked if i needed water or anything. It was like having my mom right outside. Its no fun being really sick when you're traveling but Enissa comforted me and gave me peace of mind. I would never expect this of a hotel employee. She's unique and just a sweet person. I stayed here many years ago, and yes, its a little run down but still quite comfortable and the rooms are clean and functional. It's a fantastic location - right in the middle of the city. Its very easy to get anywhere you want to go. The folks that run the breakfast counter in the lobby were very kind and friendly also. I will stay here again.

      Stayed 5 nights in Feb 2020