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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

996 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Housekeeping
24/7 Front Desk

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationCentral Park8 min walk
Popular LocationMetropolitan Museum of Art11 min walk
Popular LocationLincoln Center10 min drive
AirportNew York, NY (LGA-LaGuardia)20 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Standard Room, 1 Queen Bed

    4/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed

    Room amenities

    • 150 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Studio

    Room amenities

    • 225 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio

About this area

New York

Located in New York's Upper East Side neighborhood, The Franklin Hotel is in the city center and near a metro station. Metropolitan Museum of Art and American Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Columbus Circle and St. Patrick's Cathedral. Ready for a night out? Consider Winter Garden Theatre and St. James Theatre. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 86 St. Station (Lexington Av.) is just steps away and East 86th Street Station is 4 minutes by foot.

Map
Popular Location

What's nearby

  • Central Park - 8 min walk
  • Metropolitan Museum of Art - 11 min walk
  • Museum of Modern Art - 10 min drive
  • Lincoln Center - 10 min drive
  • Radio City Music Hall - 16 min drive

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 20 min drive
Questions about this property?Find answers

About this property

The Franklin Hotel

3.5-star New York hotel in Upper East Side, walk to Central Park
Concierge services, a 24-hour front desk, and a library are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, multilingual staff, and a porter/bellhop are onsite. All 50 rooms provide free WiFi, minibars, and TVs. Guests will also find premium bedding, free newspapers, and hair dryers.
The Franklin Hotel offers 50 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Parking nearby: USD 44 per day

Family friendly

  • Free cribs/infant beds
  • Refrigerator (on request)

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from June 14 2020 to August 25 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: USD 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin
The Franklin Hotel Hotel
The Franklin Hotel New York
The Franklin Hotel Hotel New York

Frequently asked questions

Is The Franklin Hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this hotel?
The Franklin Hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Where is this property located?
Located in Upper East Side, this boutique hotel is within a 10-minute walk of Solomon R. Guggenheim Museum, Central Park, and Madison Avenue. Metropolitan Museum of Art and Lenox Hill Hospital are also within 15 minutes. 86 St. Station (Lexington Av.) is only a 2-minute walk and East 86th Street Station is 4 minutes.

Guest reviews

Overall score and ratings for The Franklin Hotel

3.3
Guest rating
996 reviews
5 - Excellent
188
4 - Good
328
3 - Okay
212
2 - Mediocre
166
1 - Poor
102
3.8
Cleanliness
3.9
Service and Staff
2.7
Amenities
3.1
Property condition
2.0 out of 5 Poor
  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The staff at the Franklin are very personable and attentive. However, I had to switch rooms. First room, TV and phone did not work. Second room, the radiator blasted so much heat it made me ill. The air conditioner did not work either. Management sent someone to repair. The sink would not drain well and there are no screens on the windows. The phone did not work in second room either. Four channels on TV only. No wifi, no coffee in lobby or coffee maker in room. I have stayed at the Franklin a few times, this visit was a disappointment.

Stayed 2 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
2.0 out of 5 Poor
  • Disliked: Property conditions & facilities, room comfort
Could be cute boutique hotel. Not there yet

No temp control for heat. Very hot steam pipe in bathroom. Phone in room did not work. Limited cable stations. Bed was comfortable. Hallway bright and clean. Pigeons nested at window cooing at odd times in the night.

Stayed 2 nights in Mar 2020
3.0 out of 5 Okay
  • Liked: Staff & service
  • Disliked: Cleanliness, room comfort

Stayed 2 nights in Jan 2020
3.0 out of 5 Okay
  • Liked: Staff & service
  • Disliked: Cleanliness
An old-fashioned experience

My partner needed a hotel reasonably close to her job interview and this was selected. I did not realize how old the hotel was until I had arrived but I committed due to how late it was. Some of the paint along the hallways were chipped and the elevator was kind of intimidating due to how old it felt. Pros 1.) Extremely close to the subway. Easily allows you to commute from one part of the city to the other. 2.) The employees were polite and accommodating during our stay (we arrived extremely late and beyond the regular check-in time) 3.) Extremely warm. This may be a negative for others but I love the heat due to how cold I get. Cons 1.) Very, very small rooms. The restroom did not have a sink actually in it. The sink was a part of the bedroom. The shower was rather small as well and extremely close to the toilet. 2.) Pricing. The room was considerably more expensive than other options closer to Penn Station even though the quality of the rooms seem to be much lower.

Stayed 1 night in Feb 2020