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The Fifth Avenue Hotel

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Fifth Avenue Hotel

Exterior
Lunch and dinner served
Mansion Suite | Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Reception
The Fifth Avenue Hotel in Manhattan offers an upscale getaway. Energize in the 24-hour gym or relax at two bars. Cafe Carmellini serves lunch and dinner. Practical amenities include dry cleaning, pet-sitting, and luggage storage.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • Room service
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for NoMad Queen

Egyptian cotton sheets, premium bedding, down comforters

NoMad Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City King

Egyptian cotton sheets, premium bedding, down comforters

City King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Egyptian cotton sheets, premium bedding, down comforters

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand King

Egyptian cotton sheets, premium bedding, down comforters

Grand King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NoMad King or Twin

Egyptian cotton sheets, premium bedding, down comforters

NoMad King or Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Mansion Suite

Egyptian cotton sheets, premium bedding, down comforters

Mansion Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite Terrace

Studio Suite Terrace | Egyptian cotton sheets, premium bedding, down comforters

Studio Suite Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mansion Suite Double Accessible

Egyptian cotton sheets, premium bedding, down comforters

Mansion Suite Double Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mansion Suite Double

Egyptian cotton sheets, premium bedding, down comforters

Mansion Suite Double

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Mansion Suite Accessible

Egyptian cotton sheets, premium bedding, down comforters

Mansion Suite Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Mansion Terrace Suite

Egyptian cotton sheets, premium bedding, down comforters

Mansion Terrace Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Suite, Accessible

Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 33 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Fifth Avenue Suite

55-inch Smart TV with cable channels, iPad, Netflix

Fifth Avenue Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Fifth Avenue Suite Accessible

55-inch Smart TV with cable channels, iPad, Netflix

Fifth Avenue Suite Accessible

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Two Bedroom Fifth Avenue Suite

55-inch Smart TV with cable channels, iPad, Netflix

Two Bedroom Fifth Avenue Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 127 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for NoMad King Accessible

Egyptian cotton sheets, premium bedding, down comforters

NoMad King Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City)

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (City)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connector

Egyptian cotton sheets, premium bedding, down comforters

Connector

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for NoMad Queen Accessible

Egyptian cotton sheets, premium bedding, down comforters

NoMad Queen Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King

Egyptian cotton sheets, premium bedding, down comforters

Corner King

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Terrace Suite

One Bedroom Terrace Suite | Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Terrace Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite (Topiary)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • Sleeps 2
  • 1 King Bed

Suite, Accessible (The Flâneur)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Smart TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Map
1 West 28th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 11 min walk - 0.6 miles
  • Times Square - 15 min walk - 0.9 miles
  • Broadway - 16 min walk - 0.9 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪ilili Restaurant - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪John Doe - ‬1 min walk
  • ‪Cecconi’s - ‬1 min walk
  • ‪Nomad Tea Parlour - ‬1 min walk

About this property

The Fifth Avenue Hotel

Luxury family-friendly hotel near Madison Square Park
Located close to Empire State Building and Flatiron Building, The Fifth Avenue Hotel provides dry cleaning/laundry services, 2 bars, and a 24-hour gym. The on-site restaurant, Cafe Carmellini, offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • Access to a nearby health club, local meal delivery service, and an elevator
  • A banquet hall, a 24-hour front desk, and luggage storage
Room features
All 153 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like wet bars and first-run movies.
Other amenities include:
  • Changing tables, baby monitors, and highchairs
  • Recycling and LED light bulbs
  • Bathrooms with showers and children's robes
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, a personal chef, and children's slippers

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  • Free WiFi
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  • Air conditioning
9.4 out of 10, Exceptional, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 85 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 50 to 100 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Cafe Carmellini
  • Portrait Bar

Things to do

  • 24-hour gym
  • Books

Family friendly

  • Art supplies
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 2 buildings
  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run movies
  • Hulu
  • iPad
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls, an off-leash area, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 to 100 per person
  • Valet parking fee: USD 85.00 per day
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

The Fifth Avenue Hotel Hotel
The Fifth Avenue Hotel New York
The Fifth Avenue Hotel Hotel New York

Frequently asked questions

Is The Fifth Avenue Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Fifth Avenue Hotel?

Valet parking is available for USD 85.00 per day.

What time is check-in at The Fifth Avenue Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Fifth Avenue Hotel?

Check-out is at noon.

Where is The Fifth Avenue Hotel located?

This family-friendly New York hotel is located in the historical district, within a 10-minute walk of Madison Square Park, Flatiron Building, and Empire State Building. Madison Square Garden and Broadway are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 28 St. Station (Park Av. S) is 5 minutes.

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The Fifth Avenue Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 156 reviews
Rating 8 - Good. 7 out of 156 reviews
Rating 6 - Okay. 5 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 5 out of 156 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Over the top super service/ great decoration/ full of details for guest loved it
Stayed 3 nights in Sep 2025

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel especially the design and decor. Staff is so nice and professional. Room service food is excellent. The only negative is the lack of an in-house gym. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff and will love to go back
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
excellent customer service by Shantelle & Branden. FedEx service convenient & complimentary if under $50.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful boutique hotel with excellent service.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service. Great decor. Lots of amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to K town major success

Wonderful experience great for families with small kids
Stayed 4 nights in Apr 2025

10/10 Excellent

Al Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a Spa
Stayed 1 night in Jun 2025

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we felt welcomed! The hotel is impeccably clean, the staff are incredibly friendly and helpful, and the rooms are spacious and comfortable. We especially enjoyed the breakfast in the beautiful restaurant and evening drinks in the bar. We do not have a bad thing to say about this hotel. Highly recommend for a relaxing and enjoyable stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in excellent shape, staff is wonderful and attentive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel atmosphere in the middle of Manhattan
Stayed 3 nights in Oct 2024

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give this place a try.

Amazing hotel and experience. We were looking at everything from the plaza, to the beekman, Essex house etc. We saw this this and it did not disappoint! Very detailed and ornate surroundings, sophisticated decor and over the top friendly service. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay, well appointed rooms and service

Loved the hotel - service was top notch and the room was comfortable and well appointed. My only negative was the service level in the restaurant didn’t match everywhere else. But I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hartley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel. It is beautiful inside and out. The staff was lovely and super attentive. The details are what you’d expect from a luxury boutique hotel. The food and atmosphere at the Portrait Bar and the restaurant exceeded expectations.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fifth Avenue Hotel is stunningly beautiful & the staff give impeccable service. Every single square inch pf the hotel is gorgeous and thoughtfully designed. My favorite NY hotel by far!
Stayed 2 nights in Jun 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms are extremely small
Stayed 4 nights in Jan 2025

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Staff are professional and service is excellent. Room was beautifully decorated, pillows and beds are super comfortable, free snacks and drinks in the room are a cute bonus. We will be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Bliss

I am frequent traveler to NYC and stayed in most of the top hotels in Manhattan. I can finally say that I discovered and found my favorite, most comfortable, beautiful, chic hotel - The Fifth Avenue Hotel. Can’t recommend enough, the whole experience was incredible. Amazing customer service, support, from every single person working in the hotel. Incredible food for breakfast, both the Portrait Bar and Cafe Carmellini are must go places. I truly can’t wait to go back. Thank you The Fifth Avenue hotel for being the star team and amazing discovery for all my upcoming trips.
Stayed 3 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very beautiful and truly an amazing location. Its basically a rather excellent room without much more (minimal amenities). Breakfast in the hotel is laughably expensive given what you get (infinitely better options all around so not a problem). Service is very nice and personal (not too many guests) but no one going out of their way to help or seriously attend to issues (such as our room not being made at 3 PM though we left the room already at 9 AM). Very expensive and ultimately underwhelming, but there are some clear strengths (design; room; location)
Stayed 3 nights in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fifth is a very special hotel that for our stay was impossible to fault. The materials and decor are just beautiful, the staff - all of them - were highly professional, warm and engaging and the ambience relaxing and welcoming. It’s expensive of course as are all high-end hotels in Manhattan but it’s oh so worth it for an experience you will not forget. Everyone involved in the Fifth should be proud of what they have achieved.
Stayed 4 nights in Mar 2024

2/10 Terrible

Vicki

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was terrible because on the day I was to check out. The backend staff charged my card almost $1000 as an incremental charge for "incidentals". That wasn't the end of it. I saw the charge and went to the front desk to ask what was up. The front desk staff said they had no idea what the charge was, the conclusion being it was a fraudulent charge. I called my card company reported the charge and canceled that card number. About 10 minutes later someone from the "backend" staff. Came out and told me it was a charge for incidentals that would be removed once I checked out, they put it on my card because "of how long my stay was". I was due to check out that morning... This was a major screw-up. I told the "back-end" guy I had already requested a new card because the front end staff had no idea about the charge. He said well can't you just call them back and tell them it was a mistake? Good grief!?! This very poorly trained staff!! Too bad the hotel itself is nice.
Stayed 10 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Simply excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel!
Stayed 3 nights in Sep 2025

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