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Aparthotel

Flatiron Hotel, Sonder by Marriott Bonvoy

3.5 star property
Aparthotel with a bar, steps from 5th Avenue

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Photo gallery for Flatiron Hotel, Sonder by Marriott Bonvoy

Lobby
View from property
Individually decorated, individually furnished, iron/ironing board
Mini-fridge, coffee/tea maker
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • Free WiFi

Room options

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

Individually decorated, individually furnished, iron/ironing board

Room, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Kitchenette

Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Individually decorated, individually furnished, iron/ironing board

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Smoking, Kitchenette

Individually decorated, individually furnished, iron/ironing board

Room, 1 Queen Bed, Smoking, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
9 West 26th Street, New York, NY, 10010

What's nearby

  • Empire State Building - 6 min walk - 0.4 miles
  • Madison Square Garden - 9 min walk - 0.5 miles
  • Times Square - 17 min walk - 0.9 miles
  • Broadway - 17 min walk - 0.9 miles
  • Grand Central Terminal - 18 min walk - 1.0 mile

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York 23rd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪The Smith - ‬1 min walk
  • ‪230 Fifth Rooftop Lounge - ‬2 min walk
  • ‪La Pecora Bianca NoMad - ‬1 min walk
  • ‪Vin sur Vingt Nomad - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Flatiron Hotel, Sonder by Marriott Bonvoy

Aparthotel with a bar, steps from 5th Avenue
Along with a fitness center, this smoke-free aparthotel has a bar/lounge and concierge services. WiFi in public areas is free. Each apartment offers a coffee/tea maker, a flat-screen TV with digital channels, and a hair dryer. Amenities also include an iron/ironing board and free toiletries. Housekeeping is available on request.
Flatiron Hotel, Sonder by Marriott Bonvoy offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the aparthotel include a fitness center.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • A bar/lounge

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • Near a hospital
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 62 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonder Flatiron
Sonder | Flatiron
Sonder at Flatiron
Flatiron Hotel, Sonder by Marriott Bonvoy New York
Flatiron Hotel, Sonder by Marriott Bonvoy Aparthotel

Frequently asked questions

Is Flatiron Hotel, Sonder by Marriott Bonvoy pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Flatiron Hotel, Sonder by Marriott Bonvoy?

This property doesn't offer parking.

What time is check-in at Flatiron Hotel, Sonder by Marriott Bonvoy?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Flatiron Hotel, Sonder by Marriott Bonvoy?

Check-out is at 11:00 AM.

Where is Flatiron Hotel, Sonder by Marriott Bonvoy located?

Located in Manhattan, this aparthotel is steps from Madison Square Park and 5th Avenue. Empire State Building and Herald Square are also within 10 minutes. 28 St. Station (Broadway) and 23 St. Station (5th Av.) are within a 5-minute walk.

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Flatiron Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 59 out of 139 reviews
Rating 8 - Good. 41 out of 139 reviews
Rating 6 - Okay. 21 out of 139 reviews
Rating 4 - Poor. 11 out of 139 reviews
Rating 2 - Terrible. 7 out of 139 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Excellent place to stay

10/10 Excellent

Josymar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location!!
Stayed 3 nights in Feb 2025

6/10 Okay

Charles

Disliked: Communication
the staff were very nice but check is was a hassle; codes did not work; when i went to request room cleaning first morning on line at 7am and it would not work they told me it had to be requested at check in; no one told me that; coffee machine spewed grinds, show dispenser pumps broken and with all the hard surface the room next door was too loud.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good about it
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities, communication
A wonderful place for singles or couples. Not a great place for families because the rooms are small due to the premium location. However the hotel is excellent if you're going alone or just with another friend. I can't recommend it enough. The rooms are small but that's because of the lower price for the absolute top tier area it's in
Stayed 2 nights in Feb 2025

8/10 Good

Lora Liza

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was well kept and the toiletries were complete. The shower space is a little too small though but there was a lot of shampoo, conditioner and shower gel available. The dispenser pump of the shampoo was defective though. The staff were accommodating and quickly responded to requests for assistance such as cleaning arrangements. The online check-in and check-out experience was seamless and convenient. Generally, our experience was quite good.
Stayed 7 nights in Mar 2025

8/10 Good

Lorenzo

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Really good location, cleaning is not included in the price of the room.

10/10 Excellent

elise

Liked: Cleanliness, property conditions & facilities, communication
great experience
Stayed 4 nights in Dec 2024

6/10 Okay

Pamela

Liked: Property conditions & facilities, communication
I liked the location, I liked my room, the bed was great and so were the pillows. The shower experience was 5 star. However, not so clean! Hair here and there, the place could use a good wipe down! I wasn't there long so it wasn't much of any issue. It's as if the hired cleaners have not been trained how to properly clean a room. Also, the room is stuffy. AC resolved the problem for me, and it was 45 degrees outside and raining. It would probably be terrible if one needed the heater instead of the AC.
Stayed 2 nights in Apr 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, communication
Was gross. Had a connecting door to another room that I didn’t know about when booking. And someone was coughing and puking loudly all night
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Great stay! Will definitely book again….
Stayed 4 nights in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location that was convenient and walkable to many of the tourist attractions including Time Square, MSG and Central Park. Lots of dining options around hotel as well.
Stayed 5 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Great location, nice building, only issue was digital key and code was very inconsistent
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Communication
Room code didn't work right after check in, I had to go back down to front desk and wait for the code to be assigned again. Shower gadgets were poorly maintained and hot water takes too long, also cools down after a bit. Staff friendly and helpful.
Stayed 4 nights in Jan 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Room was spotless. Shower was great, bed was pretty comfy. Neighborhood is great. Only gripes: coffee machine was broken and room temperature control didn’t seem to work.
Stayed 2 nights in Oct 2024

8/10 Good

Patrick Harry

Liked: Cleanliness, amenities, property conditions & facilities, communication
perfect location. Rooms are comfortable enough for a city trip.
Stayed 4 nights in Dec 2023

4/10 Poor

Kyle

Disliked: Cleanliness, room comfort

Not great

Place was not clean, bed was not comfortable and they folding even have a vending machine or anything. Won’t be back
Stayed 2 nights in Dec 2024

8/10 Good

Sheetal

Liked: Cleanliness, property conditions & facilities, communication
Very courteous staff and very centrally located
Stayed 4 nights in Aug 2022

10/10 Excellent

BYUNGHA

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice and spacious room
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed my stay. Good amount of space in the room with storage lockers in the lobby. Great location
Stayed 9 nights in Nov 2023

10/10 Excellent

Dogan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super
Stayed 8 nights in Apr 2024

8/10 Good

Lottie H

Liked: Cleanliness, property conditions & facilities, communication
Great communication!
Stayed 9 nights in Jul 2024

10/10 Excellent

Austine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time staying at this property i actually got a better room booking through expedia. Love the sonder properties. The only thing was their was a demolition happening right out our window. We were adequately warned and they provided airplugs
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness, room comfort, communication

Okay, but kinda dirty and mildew

Room needed some maintenance. I have visited a couple Sonders and all seem to be lacking maintenance. This room's bathroom smelled a bit mildewey. When I turned on the shower, water poured out of the shower pan, through the shower curb, and onto the rest of the floor. That solves the mystery. The shower was leaking all over the rest of the room. The leak was HUGE. There is no way that this went unnoticed. This was just a lack of maintenance. The rest of the room was fine. It was quite small but it was comfortable. The bed was comfy and she sheets were clean. The floor looked like it needed a good mopping and scrub because it was dirty. The property gives you a code to get in the doors instead of a key card but all of the key pads were kind of worn out.
Stayed 1 night in Feb 2025